Karen Anthony in York

Run a thousand miles! It's been 8 years since these guys designed and installed ductwork for our addition. My office, on the second floor in the addition, is always cold in the winter and hot in the summer. They installed an Olsen furnace, which we have had nothing but trouble with. In the early days, it was because they didn't install it properly and we had numerous service calls. The furnace has had a terrible track record and has broken down once during the winter. We have now been told that Olsen is out of business and we cannot get parts. We also found that D&J did not install a new furnace or air conditioning unit, rather, they had installed year old units which they must have gotten cheap or had stored somewhere in a warehouse. We also found that the furnace and air conditioning unit are undersized for our home.

We interviewed five roofers over the course of a year however we were most impressed and comfortable with Re-Roofing Ontario. The owner, Steve Sweeney, arrived with a presentation which included a written estimate, a copy of his license, insurance and WSIB coverage and brochures from the shingle, underlayment, vent and flashing manufacturers. What ultimately convinced us to go with Re-Roofing was their competitive pricing, commitment to excellence and distinctive methodology. Re-Roofing Ontario was the only roofer who pointed out that most roof problems are caused by the lack of adequate ventilation. This had the definitive ring of truth and logic and was certainly the case in our situation. Not only did our existing roof have insufficient venting, but Steve also pointed out that although our soffits looked ventilated, they actually weren’t. On completion, Steve ensured that we had more than enough vents installed in the roof and predicted that we would not only feel warmer in the winter but also cooler in the summer. What also makes Re-Roofing Ontario stand apart from other roofers is their use of Titanium UDL, a synthetic roofing underlayment, instead of felt. It is 100% synthetic therefore is unaffected by water, which means it is mould free, does not dry out, crack or leech oils in the heat or become stiff or crack in the cold. Once your roof is covered in Titanium UDL, it is watertight. We were concerned for years that our front bathroom was not vented properly and consequently, during a shower, the walls would drip with condensation. Steve found that the bathroom exhaust had been connected to a vent stack. He corrected the situation by installing a new roof vent. When Steve came out to our house the first time, he pointed out that one of our downspouts had split, which could cause a lot of damage to our brickwork. Steve offered to replace it free of charge. Steve takes pride in doing a job right and doing it well. He always kept us updated during the work and we learned a lot about how roofs should and shouldn’t be done. Throughout, the Re-Roofing staff were friendly, helpful and considerate. They protected our neighbour’s and our property during the job and did a thorough clean up on completion. Being in sales myself, I have always felt that a job well done speaks for itself. Steve Sweeney and his company Re-Roofing Ontario’s work speaks highly for itself, however I am most happy to speak on their behalf and recommend them highly to anyone.