Late the other night I was mortified when I heard a rustling sound in my bedside nightstand ... followed by a short silence and then some scratching. Needless to say, I ran out of my room and slept on the couch downstairs that night, barely catching a wink. The next morning I called GTA upon finding them in a Google online search. Kevin listened patiently to my frantic plea for his help! He mentioned that his schedule that day was pretty tight but that he might be able to pop by mid-afternoon. Sure enough, he was at my house within a few hours and he found a mouse peering up at him in my drawer! My house backs onto a ravine so it wasn't a huge surprise although I had never had one single problem at all before in the previous 5 years. Kevin was going to slip a poison remedy into the drawer and allow the mouse to die a peaceful death, but he saw the horror in my face when I admitted I couldn't handle the waiting-game and co-habitate with this little prowler, so he graciously relented and actually picked up my end table and brought the whole thing outside onto my balcony, opened the drawer and was able to grab the little freeloader and solve my problem! He continued on by checking out the various levels of my house and left pellets in key areas of possible visitation. I cannot tell you how much I appreciated Kevin's calming nature and even humour in helping me through this experience. I would TOTALLY recommend GTA to anyone who has a pest problem. His on-the-spot thinking and quick action has given me my peace of mind back. THANK YOU SO MUCH, KEVIN! YOU'RE MY HERO!!!