Premiere Van Lines

I was very fortunate to get the two movers that I did ( Shawn and Derrick ). They worked hard and quick and before I new it the move was over. I will recommend Premiere Van Lines to anyone that I know and I would definitely tell them to request Shawn and Derrick for the move.

Excellent and professional. Team was cooperative and punctual. Move was completed on time without any significant delays.

Sarah & Blair at Premier were fantastic during our very recent & rather large move from Vancouver to Toronto, including the shipping of my truck. I had many questions, all of which were answered promptly and courtesly. As well, all of our items were shipped with no damage and with the utmost attention to our belongings. I had recently also used them for a previous, much smaller move from Toronto to Vancouver last year. I would highly recommend them to anyone looking to ship anything!

Great move. Men were on time ,tidy and courteous. On time and finished on time. Office staff called the day before about the move and the day after to see if i was satisfied.

The men came prepared in terms of arriving early, doing a walk through with me, protecting all floor surfaces and were excellent at communicating with each other and with me throughout the day. The administrative team also was efficient in dealing with all concerns after the move was complete. This is my second experience with Premier and although I do not plan on moving ever again, I would definitely use them in the future.

Very polite, cooperative and looked after the details very well. Did the proper documentation too.

Efficiently done ...service courteous and careful with my stuff.. Staff understanding of sentiment attached with moving after long term residency at old address.
Moving a bittersweet experience.

We were thrilled with every aspect of our move with Premier Van Lines. Really appreciate Susan's efforts in setting up the job on very short notice. Thoroughly enjoyed working with the moving crew ... they did a great job! They were on time, had a good attitude, and they took a lot of care while still working efficiently at a good pace. They arrived well prepared with plenty of shrinkwrap, furniture bags, and blankets. They did a great job of wrapping pieces as we requested. I would definitely use this company again and would highly recommend them.

Everything went well during our move with Premiere Van Lines. The crew members were efficient and friendly. They completed the move in good time, and we were pleased with the work. I would have no difficulty in recommending Premiere Van Lines to others.
Robin C., Toronto

Stay away from this company!

They did not bring enough plastic wrap for furniture but promised to wrap it at the warehouse since it was going into storage there for approx. 8 months (an upholstered headboard and frame). It was obviously not wrapped at the warehouse since it arrived filthy and torn. The bed base which adjusts up and down corners' were torn and filthy from being dragged.

Furniture, a $2,000 crystal chandelier and oil paintings were broken and could not be repaired. Wooden legs were cracked in half on chairs and a table. The chandelier's arms completely broken off (it was in a box marked fragile/chandelier.

The amount of damage was unbelievable and when they were initially called they were very defensive and unapologetic.