Reliance Home Comfort

We initially rented our equipment starting May 24, 2011. In January of 2012 our bank notified us that Reliance had taken a lien against our property to guaranty the rental. We were completely unaware of this. At that time we bought out the balance of the contract. When our equipment was under the rental agreement we had trouble with the furnace and called Reliance, within one half hour a technician was at our door and fixed the problem. On May 26th of 2012 (one year and two days from the installation date) our air conditioner stopped working. Because our equipment is owned now there is no warranty and we were told by Reliance that they have no technicians in our area that can repair the equipment. We had to get it fixed ourselves at our cost. Somehow this doesn't seem right to me. Be very aware of what you are getting and make sure you understand all the issues.