West Coast Windows

The windows are an excellent addition to my home with added warmth and soundproofing. The installation was easy and quick, considering that the day of installation the outside temperature was -9C.The installers paid considerable attention to detail in the installation process, particularly as one windowis14ft.wide. They left my home and outside grounds in immaculate condition. I certainly would hire this company again.

We highly recommend West Coast Windows - in fact we have referred them twice already and both referrals turned into complete home window replacement jobs and both referrals were extremely happy as well! Our experience (three times now) is one thing, however when you refer a product or service to friends, neighbours or family, you feel responsible too, so when they also have a great experience, that means something. Keep up the great work, West Coast!

Westcoast is a great crew. Their work is accurate, clean and as per spec.
Brock their front man is informative and very helpful. The quotes were accurate and precise. These guys are friendly and know what they are doing.
We are very happy with all our new windows. Highly recommend these guys.

Friendly, professional, efficient service and a quality product.
Our new windows gave our older home a face lift, plus the improved R factor and noise reduction are a noticeable improvement.
Very Happy with West Coast Windows and would recommend them to others looking for window replacements.

We are extremely happy with the quality of windows and doors we received from West Coast Windows! We looked at a lot of manufacturers and visited many show rooms before making a decision. We chose West Coast Windows as they are manufactured locally, they install their own products and have an extremely strong warranty which is posted on the website.
The windows turned out even better than we thought or were expecting and wouldn’t hesitate to recommend them to any friends or neighbours.

We decided to have our windows replaced with West Coast Windows 18 years ago and are very happy with our choice. They stand by their products 100% and have just come out to fix a glass issue free of charge even after the original warranty had expired. I cannot say enough about your firms commitment to quality, warranty and outstanding service.

Quality of windows is superb, no issues whatsoever. Installers worked diligently and at the end the installation was really proper. However, we think the project didn't run smoothly due to poor planning. Troubles started when the measurements were done incorrectly and all 6 windows came small. The installers mastered to fit 4 out of 6 by building a wooden casings around which ultimately made the trick but unfortunately also made an already small bathroom window even smaller. Surprisingly we were told that we would've had to pay for re-manufacturing that window if we wanted it bigger. This explanation didn't make any sense to us as we expected proper measurements in the first place and not excuses. The other 2 windows had to be re-manufactured anyway as building wooden casings wasn't a viable option. Naturally we didn't have to pay again for those 2 windows, however when they arrived a couple of weeks later the glass of another bathroom window wasn't obscured as ordered. It had to be re-ordered and replaced at yet another time. We had the crew come in 3 times instead of what was advertised as a one-day job. Not easy to rate the company performing as described, there is definitely a room for improvement when it comes to planning and managing. However with that said we say we are satisfied with the quality of product and end result which combined with a lifetime warranty allow us to recommend the company for similar projects assuming those organizational issues will be fixed.

West Coast windows came and installed all new energy-efficient windows in our home. From start to finish they were very professional and we were extremely happy with the end result and the service we received throughout. We would highly recommend West Coast windows to anyone.

The quality of their products are good, and our first experience with them was positive. However our second time with them for all our doors and remaining windows was very disappointing. Extremely sloppy craftsmanship, excessive caulking and filler used, and left for us to "clean up". The trim boards around our door aren't cut at the proper angle and leave a gap at the door jam, the board is warped, and we had to request someone come back and clean up the mess they left. French doors are difficult to lock, installer told my wife "you have to give it a tug to lock it". Also they need to be more thorough with ensuring customers have all relevant information and not assume we've visited the showroom and know everything about the product. Very simple things could have gotten them 5 stars instead of 2, but at the end of the day what we remember is what we see when the installers leave, and that was extremely disappointing.

West Coast Windows replaced all the windows in our solarium (14) and installed a french door. The estimator was responsive to our needs and requests. He worked with us to get the right product. The installation team was friendly and professional. They offered tips and ideas for finishing the interior as well. After the install, the estimator followed up to make sure everything was OK. I would definitely use them again.