They were the third company that came to assess the work and I was pleasantly surprised. I am not going to tell about punctuality,etc., as they all are pretty punctual these days. What I like is that the owner, Alexey, decsribed to me all my options, including doing nothing:), did not push me to order any extras, did not waste time on telling me how good and busy they are (but I could figure, they are good and busy:). They finished it all in one day, cleaned up after themselves and answered all my questions. I would highly recommend this company to anyone who's thinking of windows/doors repairs/replacement.