Not thorough, unsure diagnosis
- Approximate cost of services:
- $180.00
- Company Response
We deeply apologize for the experience you had with our dryer repair service. Your feedback is important to us, and we regret that we did not meet your expectations.
At JK Appliance Repair, we strive to provide thorough and accurate diagnostics. We are very sorry to hear that the technician was late and did not provide a clear solution to your dryer issue. Additionally, it is unacceptable that the technician did not properly reassemble your machine, leaving the lid ajar and missing a screw.
We understand how frustrating it must have been to receive an unclear and costly recommendation. We are glad you were able to resolve the issue with a second opinion, but we sincerely apologize for the inconvenience and extra steps you had to take.
Please contact us at +1(647)560-8966 so we can discuss how we can make this right. Your satisfaction is our priority, and we appreciate the opportunity to improve our service.
Thank you for bringing this to our attention.