Got kymand roofing to replace our roof after going through a few quotes, Chris was friendly and came for the quote and went through everything extremely in depth and my expectations were clear. This was early Aug 2022
We made a proper agreement on the roof replacement and a handshake deal for extra downspout and gutter repair. This was a major reason for going in with them as they were a higher quote but with the included gutter/downspout work we were okay with the price and promises.
Come 2 weeks later, roof install occurs which was quick and efficient although very messy. Crew dropped materials on our very expensive perennial garden, fortunely no major damage but a complete lack of care. No drone or chris showed up on install as he said he would, first hint that kymand was overselling their promises.
Crew left a considerable mess of shingles and old underlay that i had to pick up the day after
Didn't really care though, a little irritated but still manageable.
Week and a half later, dumpster still sitting on my lawn killing my grass and excess material. Had to follow up on this, and now I'm starting to become really unimpressed.
Now the kicker, its dec 22,I called Chris on hoping i would forget about this and not pursue, got a speil about no workers etc still no gutter work or downspout work done, tried to book repeatedly and even had a time booked for earlier this week but no show no communication.
So ive finally decided to write a review. Numerous issues of clean workspace garage, material and dumpster not being picked up and the whole extra.
As well we considered them for solar, ABSOLUTELY DO NOT USE THEM FOR SOLAR. They add a finders fee of close to 33% (37k quote for a job that is really 23k for perspective)
be smart and go to the reputable installers like zeno, firesky, panelupgrade experts and get a real quote without the middle man.
Fortunely for me, i know verbal contracts are legal in alberta, and i have my recourse ahead of me as they've clearly shown no disregard for breach of contract.
