Water Filtration & Purification review in
St. Albert
Worst experience Ive ever had. Been dealing with this company since may its been a nightmare since day one. Still didnt receive the government rebate. Was told mid September still not here. Ive made several calls Sept 28,Oct16,Oct27,Nov 2 told the samething each time Friday its coming. Ive asked for a manager to phone me and Im still waiting. The install I still dont have a doorbell. Yet they took the nest doorbell I had which worked fine but was convinced I needed an upgrade. I wanted a wired doorbell only for them to say it is discontinued which is not true. I can go on and on. I never had anyone explain why any of these things work or how to maintain them. When I asked the salesman he said he didnt know about the products and would have the tech go over ever Which never happened. When they came back to install heat pump I asked about the water softener only to be given the wrong information. I had to Google it. Back to the doorbell the battery one which I did not want never worked properly months later tech guy #2 dropped off a doorbell again the battery one which I did not want. It was never installed bc it had to be charged only to be told that its easy to install just Google it. When I told this company this is unbelievable why would I install it myself when you charged me $2000. Months later when then sent a company to install the doorbell I said this is not the doorbell I agreed to get installed they went to be up the wired doorbell which is still available only to get a call saying if I wanted the wired doorbell I would have to buy it. I said no way then I want my original doorbell which was wired back. It was a nest just the older model. Then they cancelled the install. To this day I have nothing. Now cameras again no one showed me how to work them only to find out I need to get a ladder and charge them once a week. Im on disability with bad health only to find out these are high maintenance. I was also over charged and given 2.99 interest rate then in a years time 12.99 when I told the salesman I cant afford it if it goes to 12.99 he said oh dont worry when the year is up we can call to get the same interest rate. Another thing I was told 3 months free on my bill it never happened. I can say so much more but to much to type. Most exhausting experience ever. I am now looking at how to take this company to small claims court.
Provincial Smart Home offers smart home automation and smart home comfort solutions with a focus on how to live smart and how to live comfortably. Our team comprises home heating and cooling, air quality, hot water heater, water treatment, electrical, and smart home technicians to provide a quick and easy installation experience in upgrading or servicing your home. We pride ourselves on helping you bring more value to your home with energy-efficient solutions and smart home automation products such as Google Nest (we're a Nest Pro Elite installer), Ring (an Amazon company) and Ecobee. Call Provincial Smart Home Services today at 1-877-376-7589