Six Sigma Solutions

Kitchen Planning & Renovation
Ottawa ON K1A 0B1
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86%

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Reviews by rating (past 12 months)

Reviews for Six Sigma Solutions

Average customer rating:
8.5 10 (20 reviews)

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Larry
Larry
3 reviews St. Catharines, ON
0/10

Drywall repair and install

I hired this companyò to repair and install drywall in my living room. I gave a deposit to start the job and due to covid at that time was unable to start and when it was ok to start the project no one showed up , after several days and calls ,still no show , at that point I canceled the project and asked for my deposit back, I received half of my deposit and says he will send back the other half when he gets refund for materials he had purchased and then he stopped taking my calls and I never got full refund back. Do not hire this guy , you will regret your decision.

Approximate cost of services:
$3,000.00
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Company Response

I do not remember you, can you please provide more details. We never have faced this type of issues in our company. Rocio office manager is SSS

Alden
Alden
1 review Thorold, ON
0/10

Bathroom Reno Nightmare Zero Professionalism or Communication

- Poor Communication & schedule notification
- lack of on site supervision
- I thought I hired a company but they have zero ability to clean up after them selves.

After multiple issues from leaving Blades all over my driveway to lack of Disposal and Debris responsibility & removal.

This company is highly amateurish. Fired 4th day on the job site. Paid $8557.00 for seriously the most chaotic reno I've ever encountered in my 15 years of doing this. Also it was not completed.

To many safety concerns like toddlers running around my house like it was a day care. Picking up material and swinging it like a samurai. Exposed live wires?

This guy is not General contractor and only shows up or contacts you for payment strictly middle manning the transaction.

Pathetic company and completely unprofessional.

I would highly recommend avoid using him for any of your renovation needs.

He should actually be refunding me money for this whole ordeal. But becazue he has zero integrity as a professional. I doubt that will ever be the case.

Also I don't have any functional bathrooms . Completely incompetent. Do not even consider these amateurs.

Just to add to this review because owner says there was communication and he doesn't know what I'm talking about let's add a little more content for my ordeal.

Guess who ordered the bin ? Not Six Sigma !

Guess who loaded the bin with all the garbage ? Me lol

Six Sigma Solutions lol more like six sigma headaches.

I'm not here ripping ppl off. I'm here paying ppl to ensure they abide by their words and promises.

This company has zero concept of what the looks like.

I havenever heard him apologize once for all the mishaps.

Not the type of individual you wanna deal with that thinks he is never in the wrong.

I understand that things happen and mistakes happen.

What I can't accept is when it's brought up. Its a non issue and avoided swept under the rug.

I sent you the money because there is a portion of your team that deserve the money and I hope you paid them because when I asked for them to pick up the tools they seem to think I was paying you guys anything.

So when I told him what I paid you. His exact response was ..... "oh really " lol

I dont even go this hard ever on reviews but I'm making sure ppl see your past clients experiences.

P.s your guys only showed up 3.5 days lol you told me it would be done in 4 days like your reply indicates.

So why is my bathroom not done Like the promise you made me ? Because your promises aren't very credible hence you were terminated.

Approximate cost of services:
$8,557.00
1 of 1 people found this review helpful.
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Company Response

Hello Alden,

It is shame your comments about, just I want to clarify something:

1.- You breached the quote cancelling the contract without a real reason.
2.-You paid that amount of money, yes, but what I did on site it was more than you paid, and you know that, that's why you cancelled the project to save money in a bad way, despite of that I told you that I will not look for any legal action against you to cancel the contract like that.
3.- You should Learn not not buy, or hire anything included in the quote, at the end it is confusing for the renovators and for you.
4.-The communication always was open, I do not know what are you talking about.
5.-This project needed 3-4 days to be completed, and you paid less than half of the full contract, that's is suspicious.
6.- I will recommend to All Homestars professionals read this response and avoid to be hired by you, as you take advantage of the process to save money badly.

At the end I am confident that the work was great, excellent quality and almost done, but clients like you must be avoided.

Ivan
CEO/Founder
Six Sigma Solutions
www.yoursssolutions.com

Private User
Private User
Private User reviews Welland, ON
0/10

Got charged 25X the original cost, crew doesn't show up on time

They charged me 1300 or something for breaking down a wall. This included clearing out the garbage as well.

However, no one ever showed up to clear the plaster garbage and I had to clear it myself. Called Ivan multiple times but he stopped picking up my phone. Texted him Multiple times but it was always "we'll clear it next weekend".

The crew also will show up when they had time. There were days when no one showed up and the company's excuse was that this is a new team which they haven't worked with. You will talk with Ivan most of the time and there's always an excuse for why something happened.

I wouldn't waste my time with their service.

Approximate cost of services:
$1,300.00
1 of 1 people found this review helpful.
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Company Response

Sorry to hear those comments from you, we charged you what we did only and I refunded the remaining balance as to decided do it by yourself, we are honest and professional, if we did not remove garbage right away it was because you cut the original contract and I did not give you a penalty for that, regardless, I was going to do it, but we are busy on several projects . We are professionals and always offered alternatives and good communication. But these comments because of the garbage is not acceptable.

Good luck and I wish you all the best.

Ivan
CEO/Founder

Stephen smirth
Stephen smirth
1 review St. Catharines, ON
10/10

New kitchen

Great kitchen since the beginning Ivan and his team are very professional and knowledgeable, happy to work with them.

Approximate cost of services:
$25,000.00
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Company Response

It was a pleasure work in your project, Enjoy!!!

Mark
Mark
0 reviews St. Catharines, ON
10/10

New bathroom and full basement

Sss is a great company and honest. They have a great quality and communication is excellent.

Approximate cost of services:
$95,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Mark, we work hard for our clients and make theirs dreams come true. Ivan CEO

Private User
Private User
Private User reviews St. Catharines, ON
10/10

Full bathroom and kitchen

Amazing service and quality, Ivan the CEO help me all the time with my project, this company is honest and professional. I recommend 100%

Approximate cost of services:
$65,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your amazing review, our goal is client happiness and help to achieve their renovations dreams come true!! Ivan

debbyslotnick in Toronto
debbyslotnick in Toronto
0 reviews North York, ON
10/10

Home Reno

Ivan was very honest and gave me a good price. His contractor did an excellent job and the house sold prior to it going on MLS.

Approximate cost of services:
$60,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you Debby, it was a pleasure to doing business with you!!! All the best

Private User
Private User
0 reviews Toronto, ON
10/10

Basement cleaning

Excellent service and very professional. I really loved that they used ecofriendly products and also sanitized against Covid 19. Amazing job!!!!!

Approximate cost of services:
$800.00
2 of 2 people found this review helpful.
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Company Response

It was a pleasure doing business with you! Thank you for your comments

Private User
Private User
0 reviews Toronto, ON
10/10

General cleaning

I had an excellent experience with Six Sigma Solution. They helped me with my kitchen cleaning as well as the backyard. They were very punctual and efficient, they went above and beyond and I was very satisfied.

Approximate cost of services:
$1,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you for your comments. It was a pleasure doing business with you

rociomarketing1975 in Toronto
rociomarketing1975 in Toronto
3 reviews Markham, ON

First Review

10/10

House cleaning

All staff is so professional, they did a great job in my place, I will hire them to take care my office for sure. I totally recommend this company!!!!!!

Approximate cost of services:
$690.00
2 of 2 people found this review helpful.
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Company Response

It was a pleasure work in your place, thank you for your amazing comments!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Six Sigma Solutions

General Contractor experts and project management corporation with expertise in residential, commercial, and industrial projects. We have certification as PM and Professional Inspectors. We also provide residential and offices construction and renovations in Ottawa area. Kitchens, additions, basements, attic conversions, bathrooms, and more. We specialize in high-quality renovation solutions using ...
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