Diamond H Contracting

Formerly Diamond H Industries
Decks
Cochrane AB T4C 1B4
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HomeStars
Decks
Diamond H Contracting
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47%

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Reviews by rating (past 12 months)

Reviews for Diamond H Contracting

Average customer rating:
5 10 (25 reviews)

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Private User
Private User
0 reviews Calgary, AB
10/10

Deck in back yard

We are very happy with out new backyard deck. The work was done quickly and on schedule.

Approximate cost of services:
$16,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your review; we loved working with you and your husband on this project.

Frustrated
Frustrated
1 review Airdrie, AB
0/10

Upper deck

- Do Not Hire!! Received our quote and timeline and paid the 50% deposit. Chris has basically ghosted us since. After many texts and phone calls he would finally confirm a start date and then no show. Four times! Lots of false promises and excuses - when you finally hear back! We have requested a return of our deposit and Chris has again disappeared. We are now seeking legal action. Repeat - DO NOT HIRE!!

Approximate cost of services:
$8,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you for reaching out; your deposit was returned within the terms stated on the contract signed prior to the start of the project.

Legal action was not taken as you received your deposit.

Morgan
Morgan
1 review Calgary, AB
0/10

Do NOT hire!

Like others, before hiring this company I looked at the reviews posted here on this website and was pleased to see the mostly positive feedback. Sadly, this was not even close to the case.
Be warned, do not use this company.
He quoted my neighbor and I for a fence back at the end of May including 6' posts and gates for roughly 4 grand total. He sent us online contracts to sign indicating he would start our job June 15 and have it completed within 2 days. We also had to pay half the cost up front to reserve our position in his construction cue.
No one ever showed up on construction day, and it took about another week for anyone to even come out to our homes to begin work.
On June 24 he finally came out and marked holes for an augering crew to dig. From that date until now (July 14), he has not returned, has sent no one else to complete our job, and is refusing to return our deposits.
Every request to have our money returned is met with a promise to do so that day or the next - and then nothing.
My experience is a direct one, but speaking on behalf of another contractor I've spoken to in the area, I learned that he had walked off on another job that they are having to complete for him. The contractor suspects that he has severely underquoted his jobs and does not have the money to continue or return to us.
Now my neighbor and I have been left with large posts holes in our yard which are a hazard for anyone walking through there.
We are having to resort to a civil claim against this company now just to get our deposits back.

Approximate cost of services:
$4,000.00
3 of 3 people found this review helpful.
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Company Response

Thank you for finding us online.

This process has been far from an ideal transaction, and we feel clarity is required on why this project went south.

To be clear: Your deposit has been refunded now that we have received our credit on the material from the supplier, as we stated was the case when you requested it on July 13th. Our lead time for refunds from many suppliers can range from 1-5 business days. REFUND has been paid.

We lost our two main employees back in late May and have been trying to make up ground since that time through subcontractors and long hours. We are catching up but still have another 7-10 days to get the schedule back in line as promised with our many clients.

I can say this honestly; we have NEVER walked off a job and will take a loss on the project to complete it if necessary. We have been paid for all of our work. If a homeowner asked for tweaks to a project once we complete the project with another contractor, we have zero control over that. Sometimes, clients envision the final product differently than when it is started.

We have not underquoted any project and believe our rate of $43.50 per L/ft for this style fence is more than fair, and you must have felt the same in hiring us at said rate.

We would be happy to discuss this further with you at any point.

Tabitha
Tabitha
1 review Calgary, AB
10/10

Wood fence with gate

I had recently gotten a puppy and my husband and I had been waiting somewhat impatiently for spring. Had someone all set to start and the contractor never showed up. Went back online and Chris contacted me that morning with an estimate later that day!!
He was quick and efficient with everything completed in a week even with the start of the busy season. Was so happy with his work and even recommended him to a friend close by

Approximate cost of services:
$2,100.00
0 of 1 people found this review helpful.
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Company Response

Thank you!

It was pleasure helping you with your new fence, enjoy the fire's and free roaming for the doggo!

Private User
Private User
0 reviews Calgary, AB
10/10

New Deck

Chris and his team rebuilt our deck. Awesome job! Hard workers that got the job done quickly. Chris was a great communicator and kept us up to date. Already have our next project booked with Chris and his crew.

Approximate cost of services:
$15,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much!

It was a a pleasure working with you both and now it's time to enjoy the new " dance floor " and bbq parties all summer long.

Janine
Janine
5 reviews Calgary, AB
8/10

deck replacement

Chris provided timely and competitive estimate and began work within a couple of days of his scheduled time frame (delayed 3 days due to snow!). I like that he assessed my privacy screen to be in good condition and didn't try to up-sell me to replace it. He powered through my job until it was complete. There were a few wrinkles like the steps were rotten and needed replaced. He got the materials and secured the steps same day. He also drove to the decking supplier to grab the few boards they had left in stock to ensure he had sufficient to finish the work.

Unfortunately post-installation service was not as efficient as the initial job. Chris was to replace a board on the back deck that was cut a bit short and left a gap in the finish. Despite a few messages from me to him, I received no response. Then one of the boards came loose on the front steps. A few more messages to Chris, one of which he responded to but after a month and no fix, I got it fixed myself.

The big job at the beginning went very well. Too bad he was too busy to complete the work in its entirety.

Review has 1 previous version
Approximate cost of services:
$7,200.00
0 of 1 people found this review helpful.
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Company Response

Thank you for the great review.

It was fantastic working with you and the doggo's, enjoy your truly maintenance free back yard now that the composite decking is complete.

Private User
Private User
0 reviews Okotoks, AB
10/10

new Deck with pergola

Working with Chris has been effortless. He provided a virtual like rendition of the ideas we gave him. It ensured we were both on the same page. He completed the project within the timeline he provided and on budget! The result was exactly what we envisioned and it looks amazing. The workmanship is very very good. I would have no problem recommending Chris to friends and family.

Approximate cost of services:
$24,700.00
0 of 1 people found this review helpful.
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Company Response

Thank you!

It was a phenomenal experience working with you on your deck project, your attention to detail and quick decision making made the process seamless from start to finish.

Private User
Private User
0 reviews Calgary, AB
10/10

Fence Installation

Chris called me immediately after contact and was home before I got there. He responded on time, delivered on time and job was completed professionally. Overall I am very pleased with the service rendered and have no doubts recommending him. Thank you!

Approximate cost of services:
$8,200.00
0 of 1 people found this review helpful.
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Company Response

Absolute pleasure building for you, thank you reaching out and having us secure your yard for you with a new fence.

eleanortabor
eleanortabor
1 review Okotoks, AB
10/10

Aluminum deck railing

Chris did a excellent job on our replacement aluminum railing project. On time & on budget. Recommend Chris’s work highly!!

Approximate cost of services:
$1,200.00
0 of 1 people found this review helpful.
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Company Response

Thank you! It was a pleasure meeting and working with you.

I'm looking forward to the fence build for you later in the summer!

Private User
Private User
Private User reviews Calgary, AB
10/10

Privacy wall and chain link fence & gate

Chris at Diamond H contracting is very friendly and easy to deal with.
We had a relatively small job and most contractors couldn't be bothered to even give us an estimate. Diamond H was quick to give us an estimate and was able to start the job promptly. We have already received several complements on the work that Diamond H contracting did for us.

I would recommend Diamond H contracting for your construction needs

Approximate cost of services:
$1,300.00
0 of 1 people found this review helpful.
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Company Response

Thank you very much, it was a pleasure to work with you.

Enjoy the new chain link and cedar privacy fence!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Diamond H Contracting

We are a full service contracting company, Working with some of the best companies in and around Calgary to develop your picture perfect landscape, hardscape or interior renovation project. Outside Work: - Wood fence - Vinyl fence - Chain link fence - Ornamental fence - Pergola's - Decks Inside work: ...
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