- Approximate cost of services:
- $2,500.00
New Deck, privacy fence and planter boxes
Deck and Interlocking Brick Restoration
Hi there, firstly I would like to thank you for choosing the Right Guys and taking the time to share your thoughts on our HomeStars page. We have always held ourselves to the highest standard and make it our goal to ensure 100% customer satisfaction every time, it appears that on this occasion our goal was not met. I apologise for the miscommunication regarding lumber supplies, there is a well publicised shortage of lumber right now, and so it made it impossible to complete the job. We do take a deposit with all work we do, as do most companies, and this is to ensure that some costs are covered to secure the work are almost always non refundable. In this case we had made 3 site visits, spent a lot of time and still returned $400 of your $500 deposit, this is not the industry norm - but we felt it was the most appropriate thing to do given the circumstances, I have to disagree with the comment regarding our phone communications, and I apologize if our phone conversations made you feel that way, that is never our intention. If you wish to reach out to us for any further clarification or for anything else, please call me directly and I would be happy to help you out in any way I can. All the best, Birkan
Fence/Gate Rebuild, Entrance Pillar
Thank you Ryan, :))) A little bit of rain can't scare us ;)
Hi Shaq thank you for the kind words I hope you and your family are enjoying your new outdoor space please send photos We would love to see the furniture.
The Right Guys
905 965 DECK (3325)