Total Care Moving

The first thought that comes to mind is that I should have used them for the basement move in addition to the moving of the items from the storage unit. This would have saved so many body aches.

Storage unit was a full 10x10x9 unit. In discussing with Jenna, I provided a full inventory summary and it was determined that a 26ft truck with 3 guys would do the job. A estimate quote was given. Deposit paid and wait for the big day.

I get a confirmation call the day prior to confirm the arrival ETA of the moving truck.
Come move day, I get a call from the moving team that they are on their way to the storage. My car doesn't start and needs a boost. All I'm thinking is that I'm going to be late to meet up with the truck. Luckily they didn't have to wait too long as the storage unit is only 10 mins away. They find a spot to park their truck and we review how the items are currently stored inside the unit. All furniture is wrapped up. There was one dresser that had prior damage and it was shown to me before it was wrapped.

It was a quick pickup and hauling. I get a call from Jenna to review the expected final cost and to start the payment process.

This is a note to anyone not knowing this process. The move is halted halfway, usually at the destination and the movers will wait till the final payment is processed. Doing an Email Transfer will take longer and the movers will have to wait, debit is the easiest while credit card will have a processing fee added to the bill. And then depending on how much time they will added add or substract to the final bill.

Now back to the 2nd half of the move, the movers placed runners into the first floor and also up the stairs going into the master bedroom. At our indications, items were placed carefully throughout the house. wrappings and tapes were removed and a quick dehauling was completed.

A final check of the truck and exchange of pleasantries, our move day was successfully over. The 3 guys were great to have. We had the multi-linguistic guy who handled the logistics, the worldly traveller would make sure that items were packed carefully and then the quiet guy who worked hard and quick. The quiet guy even made sure that I didn't get to pick up stuff and to let them handle the workload.

Thanks Total Care Moving!

We wanted to get a moving truck to transport us that day, but we weren't able to get our keys on time. They have been really attentive to the storage and re-supply for us. They were always in a pinch! They arrived in Ottawa fast and began operating immediately. The truck was loaded within 5-6 hours and was completed. They were courteous, polite, and careful about our properties. Ask these guys for loading, moving or unloading. 

We had a good experience from the start. Jenna was very patient, professional and helpful when we were putting together the quote and throughout the process. The movers were professional, polite and respectful of our possessions. They worked very hard, took few breaks (in fact I was a bit concerned they weren't taking enough breaks) and it was an extremely long day and they never complained. The price was fair and we were even refunded a half hour we didn't use after the final quote. Thanks to everyone for all your hard work and a job well done.

From the moment we spoke to Jenna, we felt that our move was safest in her hands. Our move from Sarnia, ON to Halifax, Nova Scotia went nothing but smooth. By far one of the best experiences with a moving company. The moving teams were fast, efficient, and safe. Our furniture had no damage, and they helped with last minute packing, taping and wrapping. There were no “surprise” fees, and we were actually under what they quoted! Total Care moving was an amazing experience and nothing but professional.

This was our second move in less than a year. And we are very happy to found Total care moving. I have a great communication with Amy and the crew. I would really like to recommend total care. You will not be disappointed.

This company really is the best in the business. They were so accommodating even when we needed everything loaded last minute. Jenna was communicative as was the driver. I liked that they kept us in the loop. The price was well within our budget as well. Thank you guys!!!!!!

This was our third move with total care moving. We couldn't be any more happier with the service we got. we are hoping its our final move to Moncton. But if we have to move, we will definitely call total care moving.

Great company with even better services. Amazing communication from Jenna and our movers. This is a very professional organization and it shows. From start to finish they exceeded my expectations. 100% recommend them to everyone. Thank you!!!

This was our sixth move over all. It was our first time working with Total care movers. I will recommend them. It was pleasant experience for me and my family. Our initial contact was jenna. she helped us from start to finish and i will say she did a great job. overall everything went very well and couldn't of been more happier. thank you Total care moving we will be moving again.

I had great experience with this company I am so happy that I went with this company. I had a great feeling from when I first spoke with Jenna.
They have excellent workers and they all done there job very well. Highly recommended
Don’t hesitate to call them if you are moving your stuff.