Renovate For Good

Thank you so much Lee and Murray! it was a great pleasure meeting and working with you on this great new deck! Your vision came to life, and we are so happy with how it turned out. I hope you'll enjoy it for years to come. Hope to see you again very soon!

Thanks Megan and Dan! what a great time we had building this for you. Thanks for all your design input! You've got an eye for this! can't wait to work for you again! Great getting to know you.

Thank you so much for showing us the trust to complete your full home renovation! From start to finish, your family was absolutely fantastic to work with!
- The Renovate For Good Team

Thanks Ryan! we loved working with you and your family in this great project. We're thrilled you are so happy with it. Enjoy a great summer in your fresh new space!

I'm sorry to hear, Joan, that you are dissatisfied, given the ongoing effort we made to help you, especially considering our ongoing requirement to adjust to your requests; it is especially discouraging considering your "assertive" verbal approach to each of our trade workers when doing the work in your home. We pride ourselves on being positive, respectful, and diligent. The last time I attended your home, you cursed several times, pointed your finger in my face aggressively (which I politely asked you not to do), and used derogatory language towards me and my company. At some point, although rare, we need to make the difficult decision to not return in order to avoid subjecting one another to a challenging, unreasonable and stressful environment like this one. To date, your account is not fully paid. Over an extended project period in which many decisions changed, we lost money at every stage - which is a very difficult circumstance to operate within - and yet, you still asked us to complete more work (while witholding payments). You'll notice we took NO upfront or advance payments along the way, showed up every day, were polite and respectful at all times, and supplied materials and services without any deposits. Yet, you disputed each and every invoice, despite our cheerful and accommodating disposition throughout. Each of our contractors have have indicated they would prefer not to return to your project. We are saddened, and admittedly frustrated by this, and would have preferred to complete all work as planned. However, we are human, we deserve the same respect we gave to you and Greg, and we do not have the ability to work for free, or even for deep discounts. We have families, careers, and self respect. We have a very long list of happy customers who appreciate the great work we have done for them. We began your project under very accommodating terms (for price, and start date), under the expectation that you would become another happy customer. Sadly, that will not happen, which we are sorry to hear. However, we do need to insist on respectful behaviour - both ways. I've spoken to 6 different professionals who did not feel positive about how they were spoken to by you, myself included.
If there is something else we can do to ensure we are paid for our work, and also complete any deficiencies, we'd be happy to try to accomodate that so everyone can move forward in a positive way.

Thank you for this great review Jared. We always appreciate every opportunity, and we're glad we could help fix your fence! Your pups are probably disappointed they can't explore the neighbourhood on their own now ;)

Thanks Kara! it was great to meet you and build your new fence for Riley! I'm sure he'll enjoy his new fenced yard! glad to help, and looking forward to seeing you again soon!

Thanks Bonnie! it was fun to work with you and Olivia, your cute little pup! I'm sure you'll enjoy many glasses of white wine on your beautiful new composite deck!

Thank you Trevor for this excellent review. we really enjoyed your project, and were very pleased with the final look and feel! thanks for being another great customer, we look forward to working with you again very soon!

Thanks for this great review Andrew! I'm sure your mom will enjoy the fresh new look of her deck in that great back yard! All the best!