Doctor Appliance Ottawa

Serge from doctor appliance came to look at my fridge that stopped cooling. He quickly diagnosed the problem as ice buildup in my freezer due to a faulty fan in the freezer. He dethwwed the fridge and freezer. Within a couple days he had a new fan installed and the fridge is working again.

I had a very finicky problem with my 2 drawer, 15 year old, Fisher Paykel dishwasher. It started to quit working part way through the cycle, then next load it would run alright for a time or two. I finally called Doctor Appliance (after checking the reviews) to try to find out what was going on. Ilya first came in and leveled the machine before we even got into a discussion about the problem (I hadn’t even noticed). On first examination he found a worn part, as well as a glass shard stuck in the rotor. He cleaned up the machine but did not have the replacement part. I was able to get it and replaced it myself but the problem showed again. Ilya returned and now was able to diagnose the situation - a failing valve in the heart of the machine. He returned the next day with a new valve and proceeded to take the machine apart while laying on his stomach, ½ buried in the machine. In about ¾ of an hour he had the part replaced, the machine back together and working properly again. Ilya has great knowledge and skill around this complicated appliance. Ilya was punctual, professional and personable. I will use only Doctor Appliance for any future work that I might need to be done.

Sergei is the best technician. He fixed both our dishwasher and stove. He knows his business and is very efficient. I will call him the next time we need a repair. Great work and really appreciated.

Excellent and quick service! Highly recommend and would hire again should then need arise. Came out to fix a dryer. Professional and courteous from first call to service. Thank you again!

Broiler stopped working and after trying to repair it myself I called Doctor Appliance. They were here next business day. Sergei was able to identify the issue right away and that the replacement part I had was also defective.
Sergei took the time to explain what was wrong and how he would repair it.
Very honest and reliable. I will definitely use them again.

Ilya did an outstanding job! His service was quick, efficient and great customer service. He was able to quickly fix my dishwasher and saved me LOTS of time and money. At first it seemed as though the motor may have been broken, with a quick fix it was back to running in no time. I would recommend this company to anyone out there,excellent service!!

Sergii did a fantastic job fixing my Whirlpool dryer today. He was friendly, professional and is clearly very knowledgeable when it comes to appliance repair. I would definitely recommend this company to anyone in need of some repair work.

Came home from cottage to find that fridge contents were warm, but freezer was still working. Did some searching and picked Doctor Appliance. Because it was a Sunday night, submitted a request via their website and I got a call the next morning at 8:00 to schedule an assessment. They fit me in the same day. Technician named Sergii showed up earlier than they indicated, which was great as far as I was concerned, and within 5 minutes had diagnosed the issue as the fan. Sergii explained everything he was doing, which taught me a lot about self-diagnosing issues. He priced a replacement fan out on the spot, gave me a quote which I was more than willing to pay, and said someone would call back when the part was ready to schedule an installation. I got a call a few days later with a date, and we are now back up and running. Again, Sergii was super-informative and took the time to show me how things worked, did a review/cleaning of all the other main elements of the refrigerator, and left a happy customer with a working fridge. I would absolutely use them again, and will recommend them to anyone needing appliance repair services.

Ilya turned up within 24h of our request!
He diagnosed the problem within minutes and ordered a replacement part from the manufacturer.
The part arrived promptly and he installed it within minutes.
The cooler now cools our wine again!
Ilya was very pleasant and reliable which we appreciated.
We now drink to Ilya's health from our newly cooled wine! Cheers!
John and Wendy Davies

I had a leaking dishwasher and a technician Sergh came to my house and fixed the problem in no time. Sergh was very pleasant and very knowledgeable. This is the second time I have used Doctor Appliance and I would strongly recommend them to anyone. Thanks again