KW Stairs

Floor Laying & Refinishing
Waterloo ON N2J 0A1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for KW Stairs

Average customer rating:
9.6 10 (58 reviews)

Sort by

Private User
Private User
0 reviews Kitchener, ON
10/10

Main floor and basement stairs

Extremely professional, excellent service and friendly people. Skilled and quick workers. The job was done very neatly at the exact promised time.
Me and my husband loved the final result, we recommend KW Stairs 100%.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

thank you so much

sachin1610
sachin1610
1 review Winona, MN
9/10

Stairs

He did good job and satisfied with quality work. I can recommend this company for any flooring and stairs work.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

thnks a lot

deckerlucy17
deckerlucy17
2 reviews Kitchener, ON
10/10

Redo of stairs

They were on time very respectful they completed their job as promised and they didn’t rush they took their time and did a very professional job I would definitely highly recommend this company

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much.

Andy
Andy
2 reviews Guelph, ON
10/10

Re-do of stairs in oak.

Good communications. Showed up on time and completed work as per schedule. Excellent quality of work.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

thank a lot.

Wayne H.
Wayne H.
0 reviews Whitby, ON
10/10

Stairs from second floor to basement

The work was well planned, did not interfere with our daily activities and was done in a professional manner. The guys were polite and would involve us in areas we wanted to be involved with and I would highly recommend their work.
Thanks guys. Great job ! Well done!

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

You are welcome, and thank you for your great review.

chia2934
chia2934
0 reviews Hamilton, ON
10/10

Hardwood stairs and railing

Replacing carpeted stairs with hardwood and replacing banister and spindles.
Excellent precision job. Polite, courtious, and friendly.
Would recommend to others.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

thank you so much.

Deb R.
Deb R.
0 reviews Kitchener, ON
8/10

Refinish paint and stain staircase

Professional and honest. Excellent communication and kept me informed every step of project. Addressed all my questions and concerns appropriately. Very happy with end result. Worked long days to complete project so we were not inconvenienced for long

Approximate cost of services:
$4,800.00
Was this review helpful?
Company Response

thanks Deb really appreciate it.

Ninad
Ninad
1 review Burlington, ON
8/10

Staircase

Very professional and neat work. Spent good amount of time for detailing. Staircase has now changed the look of the house.

Approximate cost of services:
$5,500.00
Was this review helpful?
Company Response

thank you

Private User
Private User
Private User reviews Kitchener, ON
1/10

Staircase from Carpet to Wood

Very dissatisfied customer with final product. Contractor is not a professional as he claims. Contractor has no concept of how long a project will take to complete. Caused damage to my home and provided no compensation and made a comment about how it was a big project and some damage is to be expected...seriously!!! Contractor certainly charges professional rated but in the end is not able to deliver a professional finished product. Instead I received a product that was very sloppy and I incurred more costs as i will now have to repair the damage the contractor caused. There were damaged items that the contractor promised to replace. When he returned to replace the items he instead poorly patched up the damage (see picture of baseboard below) or
turned the damaged product in a different direction in hopes that i would not notice it (damaged spindle to be replaced but instead turned damage inward so i would not notice it had not been replaced). A three year can do a better paint and stain job than these guys. Very sloppy! Stain and paint on my trim work, walls, and floors. Not trustworthy and does not take any pride in his work. Only interested in when he is going to get his money. This was his biggest priority. The final product from a distance does not look that bad however, when you step closer you are able to see the true quality of work delivered.

Approximate cost of services:
$6,000.00
0 of 1 people found this review helpful.
Was this review helpful?
MAPLEStairGuy
MAPLEStairGuy
0 reviews Cambridge, ON
8/10

Staircase Refacing and Railing Installation

Very accommodating and kept me informed throughout the process.
Showed up on time as schedule for the 3 days of production.
Worked with us until we got the style and design we were hoping for.

Approximate cost of services:
$3,800.00
Was this review helpful?
Company Response

thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about KW Stairs

All your home renovations/remodeling in one place with a reasonable price. Best customer service. Our sale persons will answer your question in professional manner. and our expert team will deliver top quality service.

CATEGORIES
Floor Laying & Refinishing, Railings, and Stair Builders
PRODUCTS
Harwood Stairs/Hardwood, Laminate, Vinyl Flooring.
SERVICES
Installation of Hardwood stairs/Harwood/ Engineered Hardwood/ Laminate Floors and Vinyl flooring.
BRANDS
All brands
STYLES
Any Styles or dimensions!
SPECIALITIES
Installation of Hardwood stairs/Harwood/ Engineered Hardwood/ Laminate Floors and Vinyl flooring.
WEBSITE
https://homestars.com/companies/2932092-kw-stairs
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
5
RETURN POLICY
N/A
PAYMENT METHOD
Cash/Check/e-mail transfer
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
one year warranty for stairs, railings and stain finishing.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.