Star Moon Roofing

***Edit 3 days later***: We had a problem come up after the job was finished that we don't believe was Star Moon's fault. They came back SO promptly, on a Saturday night, to fix it anyway. I was present while they were working and I watched them trying to be as perfectionistic as they could given the circumstances trying to get everything sorted out. In the end, they solved the lingering issue. Not only that, but they cleaned up the entire work area as if they weren't even there, after fixing an issue that was probably beyond their control, at 8:30pm on a Saturday. Beyond impressed with this company.

***Original review***: Had an amazing experience with Star Moon. Joyce was so patient and communicative over email and answered all my questions as I did my own research trying to figure out exactly what needed to get done. The rates were also competitive. The new roof looks great, very clean job, and they provided photos of each step. They also did the job ridiculously fast, like I couldn't believe it, but apparently they had a large team working that day. They also left the job site perfectly clean. I'd recommend them to anyone.

Joyce was great to coordinate with before, during, and post. The star moon team worked quickly, did good work, protected our windows and neighbours, while having great attitudes.

It was a big job and we were never left out of the loop.

I would work with them again for future projects.

I have withheld my review just to see how long this new roof can hold up. And after 8 months everything are still good! The installation crew were on time and finished installing new roof in one day. Quote are very competitive and you can mix & match choice of material (with extra cost ofc). All in all, I'm glad that Joyce & the team manage to put a new roof before the winter came. Highly recommended and will reach out to them in the future for more job!

We had Star Moon replace the roof, as well as install eavestroughs and leaf guards. They did extra work when they notice problems.
We are very happy with their work and will use them again.
Pros:
-responsive and punctual
-competitive quote
-work area cleaned up upon completion
-professional

I really appreciated the fast and efficient quality of work done on my roof.
I would definitely recommend this company to others.

Star Moon replaced my entire roof in one day. Workers arrived on time and were very polite. Used first class materials. Clean up was very thorough. Would highly recommend this company.

Joyce and her team did an amazing job- removal and replacement of the shingles. Highly recommend Star Moon Roofing.

Joyce and her team helped us repair a broken eavestrough upon a urgent request. They were very quick, precise, clear and consistent in communication throughout the process. They came over to our house the next day, not only fixed the broken eavestrough but also provided a few repairs here and there which were beyond the original work scope that was agreed on.

My husband and I were very impressed with Star Moon Roofing's exceptional professional and high quality services and will hire them for some bigger renovation projects down the road.

Thanks Joyce for your professionalism and excellent customer services!
A satisfied customer - Lily

We had Star Moon replace the shingles on the porch roof, as well as install leaf guards on the 2nd and 3rd floor eavestroughs. Found them on Homestars and chose them based on reviews and responsiveness.
We are very happy with their work and will use them again.
Pros:
-responsive and punctual
-competitive quote
-work area cleaned up upon completion
-professional

Joyce and her team at Star Moon Roofing provided an incredibly quick and thorough response when I solicited help for a bit of broken flashing. She was able to get her team out to me within two days and custom-cut a new piece of flashing rather than attempting to put back the old piece.

The team was quick, efficient, and polite. Everyone was a pleasure to deal with. Strongly recommend Star Moon Roofing!