Eco Star Home Services

Heating & Air Conditioning
Markham ON L3R 9T5
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Eco Star Home Services

Average customer rating:
9.7 10 (119 reviews)

Sort by

Neeraj in Toronto
Neeraj in Toronto
1 review Milton, ON
10/10

AC Installation

After the recent heat wave we had in the GTA, my AC picked the worst time to fail completely. After calling a few vendors, I happened across Eco Star through the Homestars website. It was a pleasure speaking to John who was very courteous and professional over the phone. Within a short time, he sent me quotes for three different brands of ACs. Best of all, he was able to schedule my installation within a few days unlike some of the other HVAC vendors. The technicians that arrived were very professional, efficient and clean. While they quoted me 3 hrs to do the job, they were done in 2.5 hrs. They even took the time to show me how to switch the system during the summer and winter months. Moreover, John was even kind enough to submit the rebate paperwork on my behalf. I would definitely recommend Eco Star Home Services to my family and friends.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thank you for your kind review! We value the trust you have put in our products and services. It was truly our pleasure to serve you. We look forward to serving you in the future again for your other home comfort needs!

Private User
Private User
Private User reviews Toronto, ON
10/10

Good job

Thanks Raymond for great patience and detailed introduction! His quick response is very appreciated because it solve my problem right away. It is very upset with no cooling air at high temperature. Raymond arranged his technicians at the same day.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you for your kind review. We value the trust you have put in our products and services. It was truly our pleasure to serve you. We look forward to serving you in the future again for your other home comfort needs!

Unknown
Unknown
2 reviews Toronto, ON
10/10

furnace and attic insulation

John is a very honest and reliable sales person. Will trust what he is suggesting. Very professional installers. Cleaned up and respected the home. Good products and a good price. No need to shop around. Did not meet John or the team before installation today, due to covid-19, and everything went better than expected. I will definitely recommend this company to others.

Approximate cost of services:
$4,800.00
Was this review helpful?
Company Response

Thank you for your great review. Your satisfaction is our highest achievement and we take great pride in that. It was truly our pleasure to serve you. We look forward to serving you in the future again for all your home comfort needs!

Private User
Private User
Private User reviews Markham, ON
10/10

Furnace and air conditioning

Very honest and reliable salesperson:John.
Fast and efficient professional Team.
Valuable recommendations to clients.
Good quality produce with fair price.
Highly recommend.
John is very knowledgeable that you can trust.

Approximate cost of services:
$5,100.00
Was this review helpful?
Company Response

Thank you for your kind review. Your satisfaction is our highest achievement and we take great pride in that. We value the trust you have put in our products and services. It was truly our pleasure to serve you. We look forward to serving you in the future for all your home comfort needs!

Private User
Private User
0 reviews Brampton, ON
10/10

Furnace and Air Conditioner installation

Just recently installed by Eco Star 2.5 ton Lennox Air Conditioner and Lennox 2 stage Furnace, they work like a charm for a 3300 sqft home.
I was skeptical of the 2.5 might not cool enough for a 3300 sqft home but went ahead with Eco Star’s recommendation.
After installed, I can feel the cool air distributed so evenly throughout the entire house especially the 2nd floor, temp. set at 23C.
Our old furnace and air conditioner that originally came with the house, cool air can’t hardly reach to the 2nd floor and temp. was set at 21C.
The family is very happy with the installation and the great customer service for the recommendation of the unit.
Tracy, I just want to say “Thank You” to you and your team. You guys are very honest, friendly, and professional.
I’d definitely recommend Eco Star to all my families and friends.

Mayde D.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for your kind review. We are happy that you are happy! Your satisfaction is our highest achievement and we take great pride in that. We value the trust you have put in our products and services. It was truly our pleasure to serve you. Thank you for being a valued customer because we wouldn’t be here without loyal customers like you. We look forward to serving you in the future for all your home comfort needs!

Private User
Private User
0 reviews Toronto, ON
10/10

Amazing response rate, reasonable pricing

John did a great job on replacing my new AC at the time of need, Super responsive, and even arrived early for the appointment to get every setup in hours.

Love it, will definely refer more clients to John specifically.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thank you for your kind review. Your satisfaction is our highest achievement and we take great pride in that. We value the trust you have put in our products and services. It was truly our pleasure to serve you. We look forward to serving you again in the future for all your home comfort needs!

Private User
Private User
0 reviews Markham, ON
10/10

Great sale price and installation service

The sales is a really patient sales, try to match my price as much as he can. Arranged two experienced technicians to do the installation in my house. Efficient and clean. Highly recommended!

Approximate cost of services:
$4,800.00
Was this review helpful?
Company Response

Thank you for your great review. Your satisfaction is our highest achievement and we take great pride in that. It was truly our pleasure to serve you. We look forward to serving you in the future again for all your home comfort needs!

Private User
Private User
1 review Brampton, ON
10/10

New air conditioning unit installed!

3rd time using Eco Star and I'll continue to come back. Joseph helped me once again with picking the right unit for the right price. The technicians came on time, were polite and very helpful in answer all my questions. The unit was tested and working smoothly before the technicians left. As I've said before this is my 3rd time using Eco Star and I've recommended them to many of my family and friends. You will not be disappointed. Ask for Joseph.

Approximate cost of services:
$2,400.00
Was this review helpful?
Company Response

Thank you for your amazing review about Our service and installation. We truly appreciate your business and trust.

10/10

new Furnace, tankless hot water and humifier

We upgraded our 39 year old furnace, out of shape humidifier and rental hot water tank with Eco-Star Home Services. We got several estimates, but this quote was the most price effective for the products and services. Sam was very thorough and professional in explaining everything (Models, recommendations and rebate programs) to us making us feel very confident in choosing Eco Star.

Installation was scheduled promptly, technician showed up on time and got right to work and finished all installations in one day. They took care of returning our rental, cleaned up and were professional throughout.

Highly recommend, we are very happy customers.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you so much for your kind words, Jignasha. We really appreciate you taking the time out to share your experience with us and everyone. Your support gives us more motivations to serve the community better in the future.

Feel free to give us a call anytime, if you need any supports or questions, I am here to help you. 647-675-8436

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace replacement

Knowledgeable professionals, very polite and understanding. Provided complete information about options, current promotions and company info.
Very good, fast and reliable service. They kept promises and completed job without any delays, leaving house clean.
Thank you guys!

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you for your amazing review about Our service and installation. We truly appreciate your business and trust.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Eco Star Home Services

About Us
For more than a decade, Eco Star Home Services Co. has dedicated itself in providing affordable and reliable home comfort solutions that every family deserves. We are a leading provider of furnaces, air conditioners, water heaters, water treatment systems, IAQ (indoor air quality) products, home insulation, maintenance and protection plans, and other HVAC (Heating, Ventilation and Air Conditioning) related services. At Eco Star, our goal is not simply selling HVAC products to you. We go above and beyond what you would expect from us. To us, your comfort does not only mean cool air for hot days or warm heats for cold days. It also means your experience in working with us is pleasant and satisfying. With this customer-first focus in mind, we carefully source and build up teams consisting of professional sales, experienced technicians and friendly customer services that you can trust and rely on. Our exceptional service has won us A+ BBB (Better Business Bureau) rating, and Best of 2020 Award from HomeStars. Eco Star serves over thousands of customers annually, and we hope to have you as a customer soon! We sincerely welcome you to visit our brand new 15,000sq feet showroom conveniently located off Hwy 404 and 407, where our friendly sales and customer service team will warmly greet you and answer all your questions.

Thousands of old and new customers come back to us year after year because of:

Our History
Now, Then and Always, we will be here for you. Eco Star is not a flash-in-the-pan company. Established in 2008, and over the past 12 years, we have grown into a thriving company with a 5 million insurance coverage, and a brand new 15,000 sq feet showroom based in Markham. Our proudest accomplishment is the large number of long-term customers who year after year put their trust in us.

Our Attitude
What sets us apart from the competition is that we're passionate about the products and services we provide and quality of support. Quality is a word being used too often. But here, we mean it. At Eco Star, we listen carefully to customers’ needs and provide the solution most suitable for them. We encourage each other to achieve excellence in all endeavours and aren't satisfied until our customers are satisfied. We always welcome and act on your feedback so we can improve every aspect of our business.

Our experience
To date, we have successfully provided over 15,000 heating, cooling, water heaters, and other related HVAC solutions to customers across the residential and commercial sectors. This extensive experience managing all types of HVAC projects means we will handle every detail and coordinate all aspects so you can rest assured that your project will be completed on time and on budget. And we don’t settle with “good enough”. Our sales and technicians are provided with continuing education opportunities on a regular basis to allow them to stay current with the latest products and technology.

Our Support
We all know how frustrating it can be to have a problem and not get the support promptly. Our expert team is here to help you and we strive to provide the best customer service possible. To underscore that statement, on top of our standard, office-based support, available from 9 AM to 6 PM, Monday to Sunday, we take support one step further by offering 24/7 customer service!

Our One-Stop Service
We handle all aspects of your HVAC related needs. We are here to offer you a one-stop service from finding the right product for your HVAC needs, explaining the rebate process, and arranging a Registered Energy Advisor. We take all stress of going through rebate application. Eco Star Home Services is a participating contractor with a wide variety of heating and cooling incentives programs. Receipt of Eligible Rebates Guaranteed! We take care of the complicated stuff so you can take care of your family and work.

So, let's get started...
Looking for home comfort solutions? Look no further, give us a quick call at 416-321-8666, or simply send us an email at info@ecostarhomeservices.com to get your HVAC project rolling today. We know you won't be disappointed.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Eco Star offers a comprehensive collection of HVAC and home comfort products available for Purchasing or Rental. Heating Categories: Furnace, Boiler, Unit Heater, Air Handler, Fireplace, Floor Heating Cooling Categories: Air Conditioner, Heat Pump, Mini Splits Water Heater Categories: Water tank, Tankless Water Heater Water Treatment Categories: Water Softener, Carbon Filter, RO Drinking System, Ultraviolet Disinfection System IAQ Categories: Ultra UV lights, HEPA, HRV, ERV, Humidifier, Dehumidifier, Media Air Cleaner, Thermostat, Duct Cleaning Insulation Categories: Attic, Basement, Crawl Space Commercial Categories: Make-Up Air Units, Packaged Systems (Rooftop Units)
SERVICES
We are a leading provider of furnaces, air conditioners, water heaters, water treatment systems, IAQ (indoor air quality) products, home insulation, maintenance and protection plans, and other HVAC (Heating, Ventilation and Air Conditioning) related services. 24/7/365 Live Customer Service to ensure you get the support you need during Emergency!
BRANDS
Carrier, York, Eco Star, Goodman, Lennox, Daikin, Navien, Sterling, Airmax, Kingsman, Rheem, Rinnai, Novo Water, Aqua Flo, Waterite Fusion2, Venmar, Amaircar, Honeywell, Ecobee, and etc.
STYLES
Eco Star is proud to have a professional and multicultural team standing behind our customers, offering one-stop home comfort solutions: Installation - Rental - Repair- Maintenance - Rebate Application. We focus on the complicated part so you can focus on your home enjoyment.
SPECIALITIES
Trusted, Friendly, and Professional premier dealer of world-leading HVAC brand: Carrier, Turn to the Experts!
WEBSITE
https://www.ecostarhomeservices.com/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
66
PAYMENT METHOD
Cash. Cheque. Credit Card. Financing
LICENSES
G1 , G2, Air Cond & Refrigeration Mechanic 313A, 313D, ODP, TSSA
MEMBERSHIPS
BBB, WSIB, HRAI, TSSA, SAVEONENERGY, ENBRIDGE,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up To 10 Years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.