ROOTERWORX

After a lengthy absence we returned home to find water damage in our basement. Called our plumber who could not discover cause. Plumber suggested it might be result of a backup in main pipes. We called Rooterworx and, despite the late hour, Oleg and crew arrived within hours of our call. Oleg investigated and using a camera to snake down was able to show us on his laptop that the main pipes leading to the road were all clear and unobstructed. We have lived in house for 35+ years and have mature trees on property and Oleg (and the camera) confirmed neither tree roots nor other obstacles were impeding flow or causing backup. Although it was very late at night Oleg stayed to investigate issue. He diagnosed the cause as a crack/poor waterproofing/poor drainage in foundation. He showed us (with pictures) what he would do to correct the problem. We agreed to have him do the work. The very next morning he sent over someone to remove the damaged drywall and spray the mould. As the remainder of the work would take place outside the house we didn't need to be there and were able to return to our cottage. Oleg and crew started the work a few days later. He kept us informed of the progress of the work and sent us pictures of the various stages as the work was being done. The work has now been expertly completed exactly as promised. I would not hesitate in recommending Rooterworx. They are prompt and reliable. Oleg is a true professional. He was pleasant, responsive and delivered what he promised. The work was done efficiently, on time, and in a solid professional manner. I believe the price quoted was fair for the work to be done which is why I didn't even bother to get a second quote.

RooterWorx was efficient and effective at fixing my concrete foundation. I was very impressed by the quality of work and the great communication throughout the process. I highly recommend Oleg and his team!

Quality work, I was 100% satisfied. Amazing team work with the best quote by far. I would highly recommend

Serg and his crew were very professional and did an outstanding job replacing our weeping tiles and installing a sump pump. Since the work was completed we have had a few heavy downpours and we haven't seen any water in the basement at all.

I hired Rooterworks to fix a crack in my basement. I was impressed how fast and efficient the work was done. It only took two guys half a day to open up the foundation, fix it and put it back as it was before.
There was no mess left behind, it looks like there were never here:)
Thank you!!!!

Rooterworx was very responsive and was able to schedule the drain camera inspection right away for a storm line next to a townhouse foundation wall we needed scoped. The cost was reasonable and the service was good.

I purchased a house in September 2020 and the storm drain at the bottom of my driveway, by the house, was held by a single sideways brick! It was so unsafe and I needed the work done before winter. They did the job by end of season and made it safe to walk on. Had a few issues and they said they would come back next season, when the weather would permit them to do the work. I gave them a call and they came to address the issues I had no fuss no must. Great company since I think other people would have given me the run around.

Sergio responded to our call very promptly to deal with a sewer backup issue we had in our basement. He arrived on time and took care of the issue very quickly. He also took the time to show me that the pipes were cleared via camera. I would definitely use RooterWorx again in the future.

Sergio was very prompt in responding to my urgent inquiry. He was professional, helpful and prompt in fixing the problem. He showed up on time on the day of the appointment and got the job done quickly.

*Edited to add- we are now almost a year later learning that the entire sewer pipe needs replacing. We feel this should have been checked when the first work was done, because we are going through the same flooding problems again further back in the house, so I have removed some stars from this review *

They were able to come by the same day we contacted, and complete the job a few days later. Dug out and replaced our sewer line and added a backflow valve in one day, very hard workers!