His & Hers Tree Service

Formerly Mc Donald Forestry Tree Care Services
Tree Service
Hamilton ON L0R 1V0
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HomeStars
Tree Service
His & Hers Tree Service
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96%

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Reviews by rating (past 12 months)

Reviews for His & Hers Tree Service

Average customer rating:
9.9 10 (205 reviews)

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Christine in East York
Christine in East York
1 review East York, ON
10/10

Tree removal

Shortly after we moved into our home, our neighbours let us know that the very old and large tree in our backyard (which was hovering over their house) was dead and needed to be cut down. It turns out it was infected with Dutch Elm disease.

We sourced competitive quotes and decided to go with McDonald Forestry. It was a complicated removal because a city tree was impeding the use of a lift truck. So the tree was manually cut down branch by branch and hauled down the narrow alley way leading from our backyard. Steve was great. He was accommodating, fast, friendly and clearly knew what he was doing. He even swept off our neighbour's roof.

We would definitely recommend this company to others.

Approximate cost of services:
$2,000.00
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Company Response

Hi guys,

Thanks you for posting a review on us. I felt terrible that we miss judged the distance and the City tree to get our bucket truck in. You were understanding and the job went great. Thanks again!

Regards,

Steve McDonald

Brian Yonge-Eglinton
Brian Yonge-Eglinton
24 reviews Toronto, ON
10/10

Branch Trimming

We recently needed a large ash tree to be trimmed and couldn't be more impressed with the service and price. I have recommended McDonald Forestry to several friends already and will continue to use them without a doubt.
The meticulous way they cleaned up after the job sets them apart from all the other home reno jobs we have had by far!

Approximate cost of services:
$1,000.00
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Company Response

Hi Brian,

Thank you for your great review. The clean up is what most people don't think about when choosing a company to work with. I am glad you were happy.

Thanks again,

Steve McDonald

John and Maria in Casa Loma
John and Maria in Casa Loma
13 reviews Toronto, ON
10/10

Cut down five small trees

Raccoons were tearing up our deck and sapling trees threatened three houses telephone lines. MacDonald forestry came to give a free estimate and within a week had completed the job. Not a branch or wood chip remained. Our neighbours are happy and we are pleased with the efficiency of the service.

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much for posting a review on our service. Hope to hear from you again!

Regards,

Steve McDonald

Patrick in West Toronto
Patrick in West Toronto
9 reviews ,
10/10

Tree Removal

Very satisfied with this company. They showed up to give a quote the same day I called, then showed up to do the job the same day I gave the go-ahead. Clean, quick, polite, and went the extra mile.

Approximate cost of services:
$300.00
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Company Response

Hi Patrick,

It was great working for you. Thanks for taking the time to post a review!

Steve

Mary in Oakville
Mary in Oakville
2 reviews Oakville, ON
10/10

Tree Service

I was so impressed with this company- They were professional and courteous. Steve explained exactly what he was going to do and why. They left everything neat and clean and went above and beyond. My husband is difficult to please but even he was impressed. McDonald Forestry has earned their reputation and rating honestly with hard work and true customer service.

Approximate cost of services:
$3,600.00
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Company Response

Hi Mary,

Your job was a fun job to do. Your trees looked great when we were done! a lot of work but money well spent.

Thanks again,

Steve McDonald

Wing in North York
Wing in North York
1 review North York, ON
10/10

Tree pruning and removal of fallen limb

A weekend wind storm broke off a big limb from our backyard silver maple and fell into our neighbour's backyard. It's time that the big tree needed a major pruning. We also needed to clean up the mess in our neighbour's backyard. I could imagine the spike in demand for tree services across Toronto after the storm. I called three companies and only McDonald Forestry got back to me with a quote promptly - that really speaks to their dependability and customer service.

For some reason, they under-quoted the job by a long shot (judging by the time and effort Steve and crew put in, I believe him totally). Despite this, Steve and his crew did 100% of the job and probably more, with no complaint. Steve said it was their issue and they never make a customer pay for their quoting error. Their insistence on keeping their word and customer service is exemplary.

I should also mentioned that due to my neighbour nagging about the fallen limb, I asked if they could send a crew to clean up the wood in my neighbour's backyard sooner. Alan McDonald was very accommodating and for a reasonable charge, sent a crew the same day to complete the clean up job a few days prior to the actual tree pruning.

As repeatedly mentioned in other customers' posts, they did a fabulous job of cleaning up the debris and make sure that everything if fine and taken care of.

I will definitely use their services again and will wholeheartedly recommend them to our friends and family.

Approximate cost of services:
$1,000.00
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Company Response

Hi Wing, You got a great deal of work done! I hope you enjoy your back yard with some new sun!

Take care,

Steve McDonald

Paperboy
Paperboy
6 reviews Toronto, ON
10/10

Tree trimming, removal and deadwooding

Steve's impressive reputation was put to the test again with a number of challenges on our yard. 1) A fence to jump to discard of the wood 2) A gang of 5 angry squirrels 3) Being rained out halfway through the job - but making it back the VERY next day 4) Last but not least, dealing with my neighbour; who talents aside from accumulating my discarded scrap wood and broken lawnmowers - are that of peppering work crews with questions and complaints that generally have no footing - no small feat for Steve to handle some of these 40' in the air! Thanks fellas for your hard work!

Approximate cost of services:
$1,400.00
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Company Response

Hi Mark, thank you for posting a positive review for my company. Hope to work for you again.

Regards,

Steve McDonald

CH in Chaplin Estates
CH in Chaplin Estates
10 reviews Toronto, ON
10/10

Tree Removal and Tree Trimming

I found McDonald Forestry here on Homestars. I contacted them and two other companies to ask for quotes. One of those companies never even showed up to do the quote. Of the two that did quote, McDonald was the most comprehensive and their price was slightly better than the other guys.

None of the trees that needed attention were actually on my property. I was not looking to upset any neighbours so I was open and frank with my neighbours about my concerns and plans. It was important to me that the company doing the work was equally respectful of my neigbours. Steve was definitely the right choice.

When they showed up to do the work Steve took the time to explain things to me and my neighbours. He went the extra mile to protect some other plants in the vicinity of the stump to be removed and and he even did a little extra work for one of my neighbours at no addiitonal charge. At the end of the day, everyone was happy with the work that was done.

I will definitely use McDonald Forestry again and I would recommend them without hesitation to my friends and neighbours.

Approximate cost of services:
$1,000.00
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lori in Etobicoke
lori in Etobicoke
3 reviews Etobicoke, ON
10/10

Major tree pruning

Finally a contractor who understands the concept of great customer service!
Competitive price, fast, efficient, clean and very safe work and most of all trustworthy! Steve has great integrity and does what he says he will do.
Forget the others, McDonald Forestry will save you the headaches and price gouging by the other tree service companies(they know who they are)Learn to read through their BS. How do I know? I got several quotes and Mcdonald Forestry was the best "overall" choice.
Steve and crew are really great people to work with.

Approximate cost of services:
$1,300.00
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Company Response

Hi Lori, Wow that was a great review you posted. I thank you for your opinion on our service and I hope to hear from you again.

Regards,

Steve McDonald

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about His & Hers Tree Service

Tree Removal Stump Grinding Tree Pruning
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