City Home Comfort

Great and fast service. Came next day. Nice job of putting in pipes. Good explanation and communication.

After talking to other contractor I've decided to go ahead with City Home Comfort. Shawn was knowledgeable and nice to talk too. He would able to help me with my needs without extra charges. He knows his stuff and follow up with me. The installer Moe and other guy was professional and guided me to whatever should do next to prolong the lifespan of my new furnace. I will definitely recommend them. You can see the difference of what the right installer should do from the picture.

To my dismay, house temperature was dropping on one of the coldest days of the year and all was too quiet. My husband was away & I knew I would have to deal with this. Mid afternoon, I called City Home. They have done work for us before, always with good results. A young man arrived around 7:00 and found the problem quickly, the exhaust motor was seized up. He tried to get it going several times hoping we could have a little heat until he could replace it. Unfortunately, it was not to be and I had to wait until the next day, that a new motor could be secured. After a rather long cold wait, I was thrilled when he was able to get the furnace going again in the late afternoon. Considering how cold it was and the number of calls they were dealing with, they dealt with it relatively quickly. Their furnace technician was a very polite, knowledgeable ,nice, young man. I would certainly call them again if we needed service.

Our rads were cool in part of our older two story house City Home Comfort sent out a serviceman the next day He thoroughly check our furnace and after oiling the old circulation pump got it working- we had full heat in all our rads in 10 min. What a relief with all our cold weather. City has serviced our furnace ( hot water boiler system) for over 10 years. They are always efficient and effective in diagnosing the problem and fixing it. The best service in the city!

Absolutely amazing service. Our water heater decided to die during the -22 degree weather last week. I called to enquire about availability of a new one honestly thinking we would be without hot water for days! That was at 11 am. By 5pm, we had a brand new one installed….on a Friday!! We also used City Home Comfort for our air conditioner replacement a few years ago!! Every single time I have dealt with this company has been amazing. Highly recommended!!!

After having City Home Comfort rescue me from one of those notorious 'no-heat' situations last January, I turned to them for annual service work this January and, wow, was I ever pleased!

This is one very professional, courteous, skilled and well-priced outfit - I'd highly recommend them to anyone.

I have been using city home comfort for almost 20 years they have always been excellent arrive quickly to assess and get the job done quickly and without fuss the two Chris's I have dealt with recently the one who did the assessment and the one who did the repair work are both excellent polite efficient a pleasure to deal with highly recommended

I decided to replace my traditional hot water tank with a tankless model. I contacted City Home Comfort, they were professional, knowledgeable and prompt. No issues. I would definitely recommend them.

My boiler needed to be replaced in October 2020-I was recommended City Home Comfort and they were prompt to install. In February the brand new boiler stopped working. When I called their service and spoke to dispatch I was not called back to send someone out. They left me hanging with no heat. I called multiple times again and no one answered the phone. A day later someone finally someone came out. But then the boiler went down again. Again, I have no heat in Febraurt and got no service call back. The boiler went down in Decemeber again and I was able to turn back on. Today I woke up to a cold house. I called dispatch and again they are not calling me back. I called back multiple times and get voice mail. In desperation I called sales to get through to someone. I was told the boiler is now a year old and out of warranty so I would have to pay service. This boiler never worked properly and now it is out of warranty. All I can say is horrible experience. Horrible service. Terrible attitude once they had my money for the boiler. DO NOT use this company.

Quality service. I had them remove a tankless water heater (rental from a well known “reliable company”) because the pressure was too low. I initially talked to Shawn, and he advised me very professionally. City Home Comfort installed a John Wood 60 gallons Tank. 100% satisfied. (NB: the power vent is not really “ultra-quiet” but quiet enough).
Overall, I would recommend to all my friends and family!