1 review Old Toronto, ON Joined 2023/05/04

10/10

Great service

Moving & Storage review in Old Toronto

04/09/2024

Gave advice (requiring another trade) without charging. Great people! Many thanks to Toro Roofing !

Job Price

Approximate cost of services:: $0.00

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Company Response: Thank you so much for the review! We are so glad we were able to help, even if it was another trade stepping in. Please contact us any time you require our services in the future!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Private User

Private User reviews Mississauga, ON Joined 2024/04/06

10/10

Roof leak diagnoed and repaired

Roofing review in Mississauga

04/08/2024

Professional
Extremely friendly staff
Roof technician Andes was great to do deal with.
Cost was also less than originally quoted

Job Price

Approximate cost of services:: $450.00

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Company Response: Thank you for the review! We will definitely let the team know that you were happy with everything. Thank you again for taking the time to share your experience!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Private User

1 review Vaughan, ON Joined 2024/03/05

10/10

Skylight and Eavestrough Replacement

Roofing review in Vaughan

03/13/2024

If you ever need anything done to your roof don't look elsewhere just contact Toro Roofing. They are the very best there is. It starts with their office manager Kathy, who is absolutely phenomenal, and is the best of the best. The roofers are professional, friendly, and go out of their way to complete the job. They are fantastic and always clean up after themselves, inside and outside the house. Then once the project is finished Jason comes by to do a final inspection. This is how all companies should model themselves. I can't recommend they enough.

Job Price

Approximate cost of services:: $3,350.00

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Company Response: Thank you so much for the kind review! We are so glad that you are happy with our services- we will definitely pass on your comments to the rest of the team. We can't thank you enough for sharing your experience. Please contact us anytime you require our services in the future!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Private User

Private User reviews Toronto, ON Joined 2022/05/24

10/10

Remove and replace flat deck roof

Roofing review in Toronto

02/23/2024

We feared the potential complexity of this job for years, but a small water leak was getting worse. Toro made the job seem easy from our perspective. Everyone who worked on the job, including office staff orchestrating the work crews, was courteous, knowledgeable, and hard working. Lot of little adjustments they made along the way to improve drainage off the deck. Everyone took pride in their work.

Job Price

Approximate cost of services:: $6,000.00

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Company Response: Thank you so much for the review! We will definitely pass on your kind words to the crew and office team. We really appreciate you taking the time to share your experience. Please contact us anytime you require our services in the future. Thanks again!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Private User

Private User reviews Old Toronto, ON Joined 2016/08/22

10/10

Appreciate

Old Toronto

02/21/2024

I noticed the company car next door to my home and asked if they might do a quick job for me as I had something hanging above my garage that looked odd and I obviously was not able to climb up and remove it.
The company obliged immediately came to my rescue. How wonderful to know that there are still good people in the neighbourhood who simply help - no strings attached.
Thank you

Job Price

Approximate cost of services:: $1.00

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Company Response: Thank you so much for the kind review. We were happy to help out! Please contact us anytime you require our services in the future. Thanks again!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Aaron S. from Vaughan

3 reviews Vaughan, ON Joined 2015/03/25

10/10

Eavestroughs, soffit, fascia replacement

Gutters & Eavestroughs review in Vaughan

01/19/2024

Toro did a great job replacing all of our eavestroughs, soffit and fascia. We wanted to change the colour to black and Jason did a great job. They worked efficiently, even in the cold weather and complete the job on time and for a great price. I highly recommend Toro Roofing.

Job Price

Approximate cost of services:: $7,000.00

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Company Response: Thank you very much for taking the time to share your experience with us. We are so glad that you are happy with the work done. Please contact us any time you require our services in the future. You were a pleasure to work with!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

sminiaci

5 reviews Toronto, ON Joined 2018/05/07

10/10

Roof repair

Roofing review in Toronto

12/14/2023

The roofer came to do repairs to our roof recently.
He was very knowledgeable and courteous and gave us advice on what to repair now and what to do moving forward with our roof after showing us photos of the current condition of our roof.
This company has also put in a new roof on our garage in the past and we will definitely contact them when we need to install a complete new roof on our house in the future.

Job Price

Approximate cost of services:: $400.00

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Company Response: Thank you very much for the positive review! We are so glad that you are happy with our services and appreciate the repeat business. Please contact us anytime you require our services in the future. Thanks again!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Carly

1 review Vaughan, ON Joined 2018/03/05

10/10

Roof Maintenance

Roofing review in Vaughan

12/13/2023

I've been using Toro Roofing for years. We needed to change our roof, but it wasn't a good time for us, so Toro Roofing has done maintenance yearly to extend the life of our roof over the last 3 years! We have really appreciated it. We are now replacing it in the spring, but they just did a maintenance today to get us through the winter so that we have no leaks. They are professional and fair and a pleasure to work with. We highly recommend them!

Job Price

Approximate cost of services:: $400.00

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Company Response: Thank you so much for taking the time to write about your experience! We are so thrilled you are happy with our service and look forward to replacing your roof in the spring. Please contact us if you require our services sooner. Thanks again!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Private User

Private User reviews North York, ON Joined 2023/12/13

10/10

Eavestrough repair

Gutters & Eavestroughs review in North York

12/13/2023

My eavestrough has been leaking non stop even though I had them cleaned out recently. I called Toro Roofing because they were referred to me by a friend. They answered my email immediately and booked me in for a service call. The technician was friendly, knowledgeable and efficient. The leak is now gone. I would definitely recommend them- very easy to work with!

Job Price

Approximate cost of services:: $400.00

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Company Response: Thank you very much for the review. We are so glad we were able to solve your issue. Please contact us if you require our services in the future! Thanks again!
Toro Roofing Inc.
https://www.tororoofing.ca/
416-938-3998

Geoff in Maple

0 reviews Toronto, ON Joined 2023/08/30

4/10

Simple Flat Roof - 15 months later

Roofing review in Toronto

08/30/2023

Took 15 months to schedule this, as each time they cancelled, I gave them a new window and then they cancelled that. The fact that they had cancelled me 2-3-4-5 times didn't matter when the new date came up - I was just back at the start. When I agreed to be available every day forever to get it done, they finally got to it 3 weeks after the latest scheduled date.
They threw refuse over a public laneway and onto neighbouring houses, but didn't clean either. They volunteered to clean up the neighbours when asked but ultimately didn't. They didn't clean up at my house either.
One of the workers got spray paint for some other job on my house, but because it was done by a different worker than the one who came (on the day after he was scheduled to come) , he said it wasn't them (but volunteered to paint it - I didn't have the paint, and didn't want to see them again so did it myself).
The work that was done is likely fine (too early to know). I just would never recommend them to anyone unless having it done months after they agreed to do it is fine with you.

Job Price

Approximate cost of services:: $7,700.00

1 of 1 people found this review helpful.

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Company Response

Hi Geoff, we are very surprised to see this review as we had no idea you felt this way at the completion of your project. As you know, the start date for your flat roof replacement was dependent on when you were able to get your Air Conditioner moved so we were on hold until you gave us the green light which took a very long time. We also tried to get you in early and were told the AC still hadn't been moved so you were then put on a hold list until we heard from you. In the meantime, others were scheduled who were able to get it done immediately. So even though you signed the contract earlier, because you put us on hold for your AC to be moved, once it was moved, we weren't able to put you ahead of the list because our schedule was already made. We did schedule you as soon as we could and due to weather you had to be moved a few times. Unfortunately inclement weather can drastically alter our schedules. We need to make sure the weather conditions are appropriate for the flat roof replacement as well as the safety of our crews.

Roof replacements especially in locations with difficult access and homes that are very close together are a challenge in terms of clean up- our crew did clean as much as they could and when you contacted us that there was still clean up to do on your neighbours property, we promptly said we would send the crew back but you let us know it had already been done and we compensated you for that.

We wish you would have let us know sooner that you were unhappy as our customer satisfaction is our number one priority. That's why we are very surprised to see this weeks after the project was completed. We have left you a voicemail and email. Please contact us if you would like to discuss this further. We do apologize for the delays due to the weather conditions but it was out of our control. The delays due to the AC needing to be relocated was out of our control as well. We stand by the work that was done and we hope in the future if you require our services you will reach out.
Thank you,
Toro Roofing Team

Toro Roofing Inc.

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