2 Burley Men Moving Ltd.

the guys in white rock did a great job. Rashaad and jim took the up most care of my belongings and definitely went the extra mile. Nigel the manager even came by just too make sure i had everything i would need. i would highly recommend 2 burley men

Ken and Ben were experts in moving! They worked quickly and efficiently to move us from one apartment to another with the least main possible. I would highly recommend 2 Burley Men to others!

Thank you ! These guys were fast and very careful with my most delicate things! They asked me how and where I would like things moved and we’re very polite. I will be recommending them to all my family and friends!!! Thank you for making a stressful ordeal as not stressful on me !!!

Victoria BC office- Movers arrived 10mins early and started right away. Very efficient and careful with everything. They had my move out place loaded within 1.5 hours and unloaded into the new place in 2hrs. LOVE the fact they do not charge for deadhead/travel time to get to your place. Been taken advantage of by so many other companies this way that say it takes drivers 1hr to go 10km from the office location to your house. So, please keep this policy in place. Staff were helpful and courteous. Would definitely use/recommend them again.

I had to move some items to Duncan to a friend who had purchased some of my furniture. They were on time, efficient and careful. Then they returned and moved some items to a storage locker for me. Again, it was a great job. Paul and Tom were wonderful. Fun and stress free moves. Thanks ever so much. I have used 2 Burley Men before and will again.

What a treat to have movers. We packed ourselves and had all the boys and small items already moved ourselves when 2Burleymen arrived to move our bigger furniture. We had two 17 year old movers-- polite, easy going attitudes... but perhaps not experienced or trained enough? or enough life experiences to really appreciate the care and fitness that one-of-a-kind, antique, family heirlooms, special pieces require when moving. Four such pieces of furniture were so badly damaged, I was in tears. A wedding present gouged, my freezer dented, my kitchen table repeatedly scoured with deep grooves and the precious coffee table that I personally spent the summer sanding and refinishing all summer with major scratches all over the top surface-- I don't think they can even be sanded away now. The movers were apologetic, but quickly dismissed the errors-- saying, "it doesn't matter-the company has insurance for this stuff." Money will not be able to replace these items-- that's what they don't understand.

Company has given up quality for quantity! First long haul years ago we had 4 loading, 3 unloading, excellent service. This move they arrived at the wrong city putting them 3 hours late, 2 people loading with the new people's movers waiting for 5 hours to unload! On arrival 2 guys unloading, with several broken pieces, with an nothing but an 'oh sorry' in response. Speaking with Scott the owner his response several times was 'not my fault', 'driver's mistake', 'not my responsibility'! In his goal to go nation wide, he has sacrificed quality and customer service for the almighty dollar. Will never recommend this company ever again! Save your money... go with a professional, which these guys are NOT!

Worst experience with this company. Broke majority of our stuff. Misplaced some of the pieces of our bed and two weeks in we still haven't been able to recover same. Extremely unprofessional and poor customer service.

I've just recently moved from Nanaimo to Port Moody. Used 2 Burley Men as they're advertising all over Vancouver Island. What a terrible experience! I've inquired about the move more than a month prior to confirm that the movers will pack some of my belongings and unpack on the other end. The movers in Nanaimo were almost two hours late from another move. I was not informed about the delay. The supervisor who came with the movers said that they do not pack dishes. Which was one of my major items to be packed. I had to pack them myself. The movers who came next morning to load the truck were quite efficient and made it to the ferry on time. However while in Port Moody, it took much longer to unload. They were in a big hurry to get back, but missed the ferry. Not only that I had to pay for two extra hours while they were waiting for the next ferry, they left without finishing the job, left with some of the furniture items but mostly with a set of my keys! I don't have the keys till today, June 9 and the move took place May 30!!! Absolutely terrible! The company is not returning my calls, they haven't returned the keys and I'll have to buy a new storage unit because of missing parts. I find their service the worst!

These guys are awful. Absolutely the worst.

They quoted a number for a one ton small load that ended up costing 40% more than the quote.

They require payment regardless of what they have damaged. If you own anything of value don't trust them not to destroy it.

Because they were slow I ended up unloading the van with the two movers they sent (I have a bad back which is why I brought them in in the first place).

The lead mover was condescending and patronizing and their office staff did not seek resolution to the damage stating that no claim for damage could be paid until such time as the bill was paid. So there is zero recourse.

They charge a deductible to you for the damage they cause.

They were careless and treated me like a deadbeat when I refused to pay until the damage issue was addressed. The damage was in excess of the amount they quoted for the entire move.

Rather than reaching a commercial agreement they have now said they will be taking me to small claims court so I will be counter-suing them for the cost of the items damaged, my costs and if I can recover it the amount of time I spent unloading the truck with them.

I will never use these guys and would never recommend them.