Scheel Window & Door

Windows & Doors Installation & Service
Arnprior ON K7S 1S8
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Reviews for Scheel Window & Door

Average customer rating:
9.3 10 (41 reviews)

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Linda
Linda
1 review Carleton Place, ON
10/10

Satisfied customer

We hired Scheel to replace a small attic window in a 19th century house. A roofer had recommended we replace the window because of water getting into the house. We had a good experience right from the showroom where we were directed toward the window that would exactly fit our needs, through to the person who made the initial assessment to the installers. We learned about deficiencies in the old window and its installation and we are confident the new window will work well. Very professional staff who responded promptly to any request for information throughout the waiting period before the window was available.

Approximate cost of services:
$800.00
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Company Response

Hi Linda, thanks so much for posting. Glad we were able to look after your needs.

Lisa in Saint Catharines
Lisa in Saint Catharines
2 reviews Ottawa, ON
10/10

Great final product, even better customer service

We were very happy with workmanship and final product (3 windows replaced in addition to being lengthened) and would absolutely recommend Scheel, despite having a glitch in the beginning of the project.

When the “lengthening” aspect of the project was happening, the contractors found electrical wiring that they didn’t know was there (and accidentally cut through an electrical wire). We were told an electrician would need to come in to rewire before they could move forward. We called Dominic right away to let him know what happened and after apologizing for the mishap he immediately worked on remedying the situation by sending over an electrician (within the same day). In addition to this, they offered and covered the bill for the electricians, as this would have been an unexpected expense for us.

The workers even offered to finish the job on a Sunday so n’ that we wouldn’t have to wait an extended period.

Mistakes happen, but it is not every company that would rectify/remedy a situation like this as efficiently as Scheel.

You can tell customer service is very important to the company. Dominic handled the situation professionally and left us feeling completely taken care of.

Would, hands down, use Scheel for future jobs and would highly recommend to others!

Approximate cost of services:
$5,000.00
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Company Response

Hi Lisa, thanks so much for sharing. As you suggest customer service is key! Its been a key component of our business since 1948. Thankfully we don't run into electrical issues often. Glad to hear Dominic was able to get you fixed up right away and all turned out well.
Again, thanks for posting.

Phil L
Phil L
0 reviews Ottawa, ON
10/10

Complete window and door replacement

We just had Scheel Windows replace all of the windows and two doors in our home and couldn't be happier. From the estimator to the installation crew the whole experience has been excellent even during COVID. Warmer, quieter and a fantastic improvement to the appearance of our home. Highly recommended.

Approximate cost of services:
$18,000.00
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Company Response

Hi Phil, very much appreciate you taking the time to post. Even though we have been doing this for 72 years we still get a charge hearing how much our windows and doors improve the comfort in our clients homes :)

Anne Marie
Anne Marie
0 reviews Ottawa, ON
10/10

Window Installation

Excellent work done to install new windows. I was skeptical about doing it in the winter but it went exceptionally well and I have already noticed the room quieter and warmer!!

Approximate cost of services:
$6,000.00
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Company Response

Quieter and warmer are two of the most mentioned comments we get along with how much nicer things look. Thank you for posting :)

Installation Day
Installation Day
1 review Arnprior, ON
9/10

Front Door and Window Installation

We really needed a front door. Frost was accumulating under the front door and the cold could be felt through the window. We used a snake for the draft under the door but just not good enough. Our bedroom and kitchen windows would get a build up of ice and we could barely see out of them. I am sure this added to our hydro bill. We never thought we would ever be able to afford it but when we got an estimate we were surprised. The second wave of Covid hit and we knew there would be a long wait for installation. To our surprise it wasn't a long as we thought. The installers were professional and they let me watch and ask questions. There were patient and let me move my kitties from one room to the next. It was a fascinating experience. Before and after photos

Approximate cost of services:
$4,800.00
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Company Response

Thanks for posting. Can we get a 10 if we drop off a kitten :)

Beth Mitchell
Beth Mitchell
0 reviews Carleton Place, ON
10/10

Replacement of living room window

We couldn't be more pleased with the service from Scheel Windows - from meeting Craig for an estimate to the 3 young men who installed our window yesterday in less than 2 hours! So professional and so friendly. The window looks wonderful! Thank you Scheel Windows!

Rob and Beth Mitchell

Approximate cost of services:
$2,200.00
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Company Response

Thank you for posting. Glad to hear you are pleased as of us at Scheel take great pride in doing what we do. Very much appreciate your business.

Liz in Ottawa
Liz in Ottawa
1 review , ON
10/10

Window replacement

We hired ‘Scheel’ to replace 4 old bedroom windows as well as to add a new large window in the family room. Our positive experience started, in the showroom, with meeting the sales representative Dominic. My husband and I had done our research and already had estimates, in place, from other local companies. We were very impressed with Dominic’s professionalism, knowledge of the product and trust in the company. Dominic promptly scheduled a home visit. He carefully measured and examined the old windows, attentively listened to our needs, offered suggestions, and reassured us of customer satisfaction, in
terms of installation. We greatly appreciated his patience, understanding and willingness in dealing with many of our requests and changes. The installation team of three was courteous, efficient, and worked well together. We would definitely rehire this company and feel confident in recommending ‘Scheel Windows and Doors’ to others.
Liz and Jim

Approximate cost of services:
$6,000.00
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Company Response

Thank you for posting. We appreciate your sharing your thoughts about Dominic as he like everyone else at Scheel is a valued member of our team. Thanks again for your business.

Jonathon
Jonathon
1 review Embrun, ON
10/10

Total Window Replacements on House

Can't say enough good things about our experience with Scheel. Salesperson Dominic was prompt, professional and very knowledgeable! Listened to concerns, questions. Provide great recommendations.
He promised the installers would do a great job as well and boy was he right! Dean And Chris Great craftsmanship and skill, These guys can install windows. Can't believe how brighter, warmer and most of all how quieter our home is. Great company. Great Service Highly recommend Scheel windows!!

Approximate cost of services:
$13,000.00
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Company Response

Thanks for posting
Happy all went well

LYNDEE W.
LYNDEE W.
0 reviews Ottawa, ON
10/10

New front entry door and basement window.

Scheel Window & Door manufactured and installed a new energy star rated beautiful front entry door and frosted glass basement window on my home. They are a top-notch professional organization and a pleasure to work with. I'm so impressed with the work they've done so far that I've also ordered new triple pane replacement windows for the front of my house through them.

Approximate cost of services:
$4,000.00
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Company Response

Hi Lyndee, thank you for taking the time to share your thoughts. Happy to hear you are pleased with your new front door & basement window. We are sure that will be the case with your new triple pane windows as well :)

L_S_JONES
L_S_JONES
1 review Ottawa, ON
10/10

Thermal pane and window replacement

One of the most professional contractors we have ever delt with, organized, efficient and timely .

Approximate cost of services:
$1,800.00
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Company Response

Very pleased to hear that you are happy and thank you for taking the time to share on HomeStars.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Scheel Window & Door

Scheel Window & Door is a local manufacturer providing residential homeowners with quality, energy-efficient vinyl windows and entry door systems for renovations and custom home builds. We design, manufacture, install and service all of our products in-house. Our installers are amongst the industries best. Since 1948 the quality of our ...
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