Friesens Edmonton

Heating & Air Conditioning
Edmonton AB T5S 1K8
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Reviews for Friesens Edmonton

Average customer rating:
9.6 10 (111 reviews)

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rlang
rlang
1 review Edmonton, AB
10/10

Replacement of faulty Trane Programmable Comfort Control

Kevin Macdonald replaced the defective unit (under warranty) which was blinking on and off. Kevin also provided advice on various settings on our two units to optimize usage and comfort. He also provided service on June 13, 2016. He is a very congenial, helpful and well-informed person who is always willing to offer any follow-up assistance to ensure customer satisfaction. It was a pleasure to have him as your service representative.

Approximate cost of services:
$115.00
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Company Response

A good warranty is always important when purchasing any product to install into your home, I am happy to here your warranty came in handy and that you graciously chose Friesens to be your goto company for your repair.

joan
joan
1 review Edmonton, AB
10/10

Air conditioner

The gentleman that came to our house to do a consultation regarding a new air conditioner system was very pleasant and helpful. When we mentioned we didn't know if our air conditioner was worth fixing or if we should just get a new system; he offered to get a technician to come and check it. He set this up for us the following morning. The technician was very personable, knowledgable and efficient. He was able to fix our conditioner quickly at a very reasonable price. Would most definitely go through this company again and highly recommend them to friends and family.

Approximate cost of services:
$245.00
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Company Response

Thank you Joan, It is always our goal to try and fix existing equipment if it makes sense rather than just recommending replacement. We look forward to being your go to HVAC company for years to come. Thank you for putting your trust in us.

Joe
Joe
1 review Edmonton, AB
10/10

Air-conditioning install

they showed up on time they did great work very knowledgable superclean would recommend anytime

Approximate cost of services:
$3,500.00
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Company Response

Thank you so much for taking the time out of your day to come onto HomeStars and review us ! Air Conditioning installs are rapidly growing in Edmonton and we are so pleased you decided to chose is for your cooling needs.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Gas Hot Water Tank Installation (Edmonton)

We decided to go with Home Depot and their installers, Friesen's Climate Control Ltd. Absolutely first rate. The whole process was handled in an efficient, knowledgeable, friendly, and tidy manner. Any questions that we had were answered clearly. We are now going to use this outfit as our one stop for any required yearly inspection/ maintenance for our furnace, HVAC, etc. The fellows, including the general manager, were polite, courteous, and professional. I'm at a loss as to how other reviewers would rank this company any less than 10 out of 10.

Approximate cost of services:
$1,200.00
1 of 2 people found this review helpful.
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Company Response

Thank you so very much for the feedback!
We are very pleased to hear that you are happy with your new hot water tank, and that we have earned your trust for any of your future HVAC needs.

TDJD in Edmonton
TDJD in Edmonton
3 reviews Edmonton, AB
0/10

Hot water tank replacement

We bought a hot water tank at Home Depot, and Friesen was the contractor to install it. We upgraded from 40 to 50 gallons. When the installer arrived, he took a look at the tank site and stated that only a same sized 40 gallon tank would fit. He also stated that the venting had to be upgraded from 3" to 4", requiring a permit, for an additional cost of $250. And he charged us $70 for a "wasted trip" that took him less than 10 minutes.

We decided to go with another company, and they had no problems installing a 50 gallon tank in the same location as the old 40. The vent upgrade also did not require a permit, and the labour was $150. Altogether the job was $150 less than with Friesen/HD.

I suspect that the HD contractors will only do the simplest jobs because that way they can do several jobs in a day. HD said that it would take them an hour to do the job. The company we went with took three hours without any problem or complaint. So, much better value and service from the competition!

Approximate cost of services:
$1,500.00
0 of 2 people found this review helpful.
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Company Response

I am sorry to here about your experience as it is always our goal to be upfront with our pricing and pull permits in any instances where required. A smooth installation with a great customer experience is a must for us.

Wendy from Edmenton
Wendy from Edmenton
5 reviews Edmonton, AB
10/10

Water Heater Replacement

Good quality water heater. Installation service was fast and clean. I placed the order on Thursday night. Two guys arrived next day around noon. Job finished within one hour. Professional job. Cloth on floor and carpet, no mess left. They are friendly and willing to tell some water heater using tips.

Approximate cost of services:
$1,008.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time out of your day to come onto HomeStars and review us! We strive for the highest quality of work and customer service at every water heater installation. Thank you again for choosing Friesen's Climate Control!

Nancy from Edmonton
Nancy from Edmonton
1 review Edmonton, AB
10/10

John wood 50gal Hot Water Heater

We called Freisens to have a new hot water heater installed on a Wednesday. The very next morning they were Here to install it. Very professional, clean and quick! So happy to have hot water again. I have already recommended them to people at work and will continue too! Thank you Freisens - you rock!

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to come on to HomeStars and tell us about your experience with our team! We greatly appreciate you sharing your excellent service you had. Our team will be thrilled to hear how you had a great experience with them. Thank you again for choosing Friesen's Climate Control!

Elaine from Edmonton
Elaine from Edmonton
6 reviews Edmonton, AB
10/10

New Furnace and AC

I got a new furnace and AC installed what a great job they did. Installers were on time. So glad I replaced my furnace and got AC happy with both of the units Thanks again

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for the great review, Elaine! We work very hard to make sure each and every customer of ours has a wonderful experience with out team! Thank you for choosing Friesen's Climate Control!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Friesens Edmonton

Friesen's Edmonton is your local Furnace replacement and Air Conditioning specialist. Since 2007 we have been providing Edmonton and surrounding area with top quality service with their residential Heating and Air Conditioning needs. *** Partnered with Home Depot we are able to bring you competitive pricing, a variety of financing ...
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