- Approximate cost of services:
- $8,900.00
- Company Response
Thank you very much
Thank you very much
Thank you very much
Price beats many other companies
Thank you very much
The quality of work was exceptional
Thank you very much
We will definitely be getting them back
Thank you very much
Thank you very much
Thank you very much
Thank you Jim for your feedback. We are sorry for your unsatisfactory experience. The Sprinkler Company takes all complaints very seriously does it’s outmost to resolve any issues. We have tried to reach out to you but have not been successful.
Regarding your excessive water bill issue, received on June 22, 2021, we carried out the following procedures to identify and take care of the problem:
- Your notice was immediately sent to the CEO of our company for consideration.
- Our technician was promptly dispatched to your location on June 24 to check the system. No leaks were found.
- Our technician installed an extra Master Valve to ensure water control however the house water meter kept turning.
- Our technician completely disconnected the sprinkler system from the tap to make sure that no water entered the system at all. The house water meter did not stop turning at this time and this signified an issue with the house water meter. This was brought to your attention in a report on June 25.
- On August 20 our CEO, Alex, met with you at your property and checked the entire system again. No leaks were found.
- A final inspection was performed on October 19 at the time of winterization. When all the water was blown out of the system it would have been absolutely evident if there were any damages in the system. The system was walked over and no leaks were found.
After the numerous inspections, and no more high water bills, it was concluded that there were no faults with the sprinkler system.
As a compensation for your inconveniences, a free system shutdown and a free start-up for the next year was provided. All follow up service calls were conducted free of charge and in the presence of a member of the household. All sprinkler company employees were courteous and understanding.
We greatly care about our reputation and customer satisfaction with our work. Our company has done it’s best to ascertain that your sprinkler system meets the highest standards. Please let us know if you still have any concerns, and we will do our best to address them. Have a great day.
Thank you very much !
Technicians have always been great
Thank you very much for being with us!
The Sprinkler Company Inc. specializes in the design, installation and maintenance of automatic lawn and garden watering systems, garden Led lighting systems for private and commercial property. The Sprinkler Company Inc. also offers servicing of all types of existing irrigation systems, including system opening, closure, and repairs.
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We provide 5 YEARS WARRANTY FOR ALL OUR INSTALLATIONS.
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More information on www.SprinklerCompany.ca
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Please call us for FREE ESTIMATION.
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Our company has become available online consultation, in some cases it is possible to conduct an online assessment of the planned installation.
If you need help with seasonal Start-Up/Testing of the sprinkler system or any emergency service, we are ready to help you!