Royal York Property Management

Organizing Products & Services
Toronto ON M2J 5B4
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HomeStars
Organizing Products & Services
Royal York Property Management
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82%

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Reviews by rating (past 12 months)

Reviews for Royal York Property Management

Average customer rating:
8.5 10 (142 reviews)

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Private User
Private User
Private User reviews Scarborough, ON
0/10

Very unprofessional and using trikes in every aspects.

They don't have any moral values and will trick you on every opportunity. They are proactive during initial stage then after no one pickup phone and responded during the issue.
They provided a tenant with a son but every day there are more people came and lived in the apartment. Tenant destroy walls and some other spaces. No technicians visited in the apartment but they sent a bill after around 9-10months without sufficient supporting documents.

Approximate cost of services:
$1,500.00
1 of 2 people found this review helpful.
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Eba in Markham
Eba in Markham
0 reviews Gormley, ON
10/10

Responsive Maintenance Services

The technician was not only proficient in his work but also very courteous and respectful of my space. He ensured everything was working perfectly and left the area spotlessly clean. This level of professionalism and care is something I havent experienced with other property management firms.

Approximate cost of services:
$421.00
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Private User
Private User
Private User reviews St. Catharines, ON
2/10

Unsatisfactory Experience with Royal York Property Management

I am writing to express my disappointment with the services provided by Royal York Property Management. My experience has been marked by a series of issues that I believe warrant attention.

Upon moving into our rental property, we discovered that not all the keys were provided. Additionally, we were informed of an unexpected fee required to obtain the mailbox key. This lack of transparent communication and the subsequent financial surprise has been inconvenient and disappointing.

Adding to our concerns, there was an unannounced entry into our residence by Royal York Property Management. This entry, supposedly to drop off remote keys and retrieve the key deposit lock, has raised questions about privacy boundaries. Despite their admission of entering without consent, the incident has left us feeling uncomfortable about our right to privacy.

At this time, we are awaiting feedback in order to determine the next steps.

Prospective tenants should be cautious and consider these aspects before engaging with Royal York Property Management. While our experience has been less than ideal, we hope that sharing our concerns will encourage improvements in their communication and service practices.

Approximate cost of services:
$20.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

Exceptional Service at Royal York PM

Fantastic service from Royal York Property Management! Omar was a lifesaver during a tricky situation, and Eroll's team tackled maintenance issues promptly, enhancing my property's appeal for new tenants. Highly responsive and professional couldn't be happier!

Approximate cost of services:
$346.00
1 of 1 people found this review helpful.
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Picard in Montreal
Picard in Montreal
1 review Toronto, ON
10/10

Outstanding Service and Exceptional Property Management

I've been using Royal York Property Management for over a year now, and I am thoroughly impressed with their outstanding service and dedication. Their team is consistently professional, responsive, and reliable. Every concern is addressed promptly, and they go above and beyond to ensure both tenants and property owners are satisfied.

Their online portal is a breeze to use, making payments and maintenance requests seamless. I've also noticed that they have a great network of contractors, which means any repairs needed are done quickly and efficiently.

Moreover, their market expertise has been invaluable, ensuring my rental prices are competitive while also finding high-quality tenants swiftly. It's clear they prioritize a rigorous tenant selection process, which has given me peace of mind.

Their full-service management has taken the stress out of property ownership. I've had no vacancies, consistent rental income, and my property has been maintained immaculately. I would highly recommend Royal York Property Management to anyone looking for a top-notch property management company. They truly deserve every one of those five stars!

Approximate cost of services:
$340.00
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Private User
Private User
Private User reviews Ajax, ON
0/10

Stay Away From This Company

You cannot go any worst than hiring this company. They don't have any moral values and will trick you on every opportunity. They will provide low quality offers for tenant placement and if you chose to reject those they will still charge you

Approximate cost of services:
$3,600.00
1 of 1 people found this review helpful.
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Laila in Ottawa
Laila in Ottawa
1 review Mississauga, ON
10/10

Rent a house

Professional and kind agents
Helped me alot
My phone calls and all concerns were answered
Thanks to everyone how helped me

Approximate cost of services:
$335.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Highly recommend their services

I have been using Royal York Property Management for my rental property, and they have been exceptional in every way. The team is knowledgeable, friendly, and dedicated to providing top-notch service. They handle all tenant-related matters efficiently and professionally. Maintenance requests are addressed promptly, and their network of skilled contractors ensures quality repairs. Royal York Property Management has made my experience as a landlord stress-free, and I highly recommend their services.

Approximate cost of services:
$500.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent maintenance services

Royal York Property Management has been handling the maintenance of my property, and I am extremely satisfied with their services. Their team is professional, efficient, and responsive. They address repair requests promptly and ensure that all work is completed to a high standard. I am impressed with their attention to detail and commitment to maintaining the value of my property. I highly recommend Royal York Property Management for their excellent maintenance services.

Approximate cost of services:
$1,200.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal York Property Management

Royal York Property Management has a broad range of residential properties across the Greater Toronto Area. Our active engagement in real estate management, have contributed to its’ strong standing and high regard in the industry. As property consultants and owners of residential properties, we have an understanding for the meaning – efficient property management. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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