- Approximate cost of services:
- $105.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your detailed review. We apologize for not exceeding your expectations regarding our visit.
Aside from lubrication, your file indicates that a track alignment was also administered to your garage door at your appointment. Our technicians pride themselves with efficient work ethic as requested and praised by previous customers.
Thank you for confirming that our tech provided information about various garage door components. We feel it is integral to provide comprehensive information regarding the safe operation of your door.
Information shared includes:
-Break-in prevention
-Door safety
-Door maintenance
-D.I.Y insider tips on wheel change, and opener extension for 8' doors
-Door manufacturer information
-Effects of door balance on Wayne Delton, TorqueMaster and third party insulation.
-Effects of of an imbalanced door on operator components.As always, customer satisfaction is our highest priority. Your complaint will be reviewed by our customer service team.
Kind regards.