One of my cables on my garage snapped so I watched a video on YouTube and tried to fix it myself (the video was 15 minutes). My buddy who is pretty handy come by to try and fix it for me. 4 hours later and a couple of injuries (one pretty bad), I decided to call for a professional. Alon responded to be promptly, came within the hour and clearly knew his trade. I ended up replacing all the rollers on both garage doors and although they are not new, they are working 1000x better. Hard working, honest and clearly an expert - he did what I could not do and it's true, something like a garage door, don't mess with it especially if you have young kids - you don't want to risk something happening. I'm quite picky about hiring and recommending people but you cannot go wrong with Alon - I will be recommending him to all my friends and family. Thanks for your prompt and professional service!