Metropolitan Movers

Moving & Storage
Vaughan ON L4K 2T8
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HomeStars
Moving & Storage
Metropolitan Movers
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69%

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Reviews by rating (past 12 months)

Reviews for Metropolitan Movers

Average customer rating:
8.3 10 (522 reviews)

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jenn ritchey
jenn ritchey
1 review Pointe-aux-Trembles, QC
10/10

moved to a bigger house

We moved from a two bedroom apartment to a 3 bedroom town house and 2 different friends recommended these movers. They took care of our belongings and were spot on time, and packed up everything in less than 4 hours. All was very efficient and our experience was very positive just like our friends. We thought the move would be a stressful day but we ended up the day with a relaxing dinner! We couldn't have been happier with a moving service.

Approximate cost of services:
$550.00
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Company Response

Hi Jenn! Thank you so much for choosing us and for making time to leave us this good comment.It is our pleasure to make every move a stress-free day. Many thanks from all of us here!

Abir Chakraborty from Calgary
Abir Chakraborty from Calgary
2 reviews Calgary, AB
0/10

Moving within Calgary

Beware of these people!
On the day of the move 2 people showed up who had no tools, no dollies, no experience and basically kept telling stories and making excuses for not being able to do the job. When I asked them why they showed up without tolls their explanation was that their tools were missing. When i asked them how they would move my furniture their answer was that I would have to help them.
I called up the Customer Service thrice that very day and every time someone promised to call me back and never called me back.
So, I called a few friends took my own tools and loaded my stuff on the truck. The so called 'movers' did not even know how to use furniture or hand dollies! at the end of the day here is the summary of the move:
Me and my friends had to take all the heavy stuff out of mt house and they loaded the truck.
They had no clue how to load the truck, so a small 1700 square feet house they could load in 2 rounds! they loaded once and I had to go to my new place and empty it they cam back again for the rest of the stuff and were not able to load the remaining articles! Next day I had to call another help to clear out the rest because my house was sold. I had to keep them for almost 12 hours! (Certainly not an example of "Professional Fast Movers" as they promise)
The damage list is extensive but here are a few - Dinning Table, Mattress, Hutch and Buffet, Computer table, etc.

Surprisingly, no one from the customer service called me even till today (July 7th - the move date was June 25th).

Approximate cost of services:
$1,000.00
2 of 2 people found this review helpful.
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Company Response

We have gone over our records very carefully. We cannot determine who this customer is to help right this situation. We did do some moves within that area of Calgary in the past year and all those customers were very pleased with our service. We invite this reviewer to please contact us so that we will help them in any way possible. Customer service has always been top priority for us and we hope this reviewer gives us the chance to respond to them. We are fair and responsible, and this review is misplaced.

Spencer
Spencer
4 reviews Edmonton, AB
10/10

Moving

I feel comfortable talking to them because they were approachable and funny. You have a good team and I want to work with you again. I've been using this company for a year now and they never fail to amaze me. The last move I've had with this company was excellent, the movers were prepared and helped me pack and wrap my things without charging extra payments. They're good at what they do and their very professional.

Approximate cost of services:
$600.00
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Company Response

Hi Lindsay! Glad to hear your positive experience with us.You know where to find us if you need help again.. THANK YOU!

Matthew from Richmond Hill
Matthew from Richmond Hill
2 reviews Richmond Hill, ON
10/10

Movers

The service received from Metropolitan Movers was excellent. The two men arrived on time and got to work right away. Our belongings were handled with care and they did a good job to be careful of doorways and entrances so as to not make any scratches or scuff marks on walls. Great value for money. Would use again and recommend to family and friends.

Approximate cost of services:
$400.00
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Company Response

Hi Matthew! We are happy that you are happy with our service.We are very glad that you are overall satisfied and that you are pleased with our service. Thank you so much!

Viki from Thornhill
Viki from Thornhill
1 review Thornhill, ON
10/10

move to vaughan

Metropolitan movers is very professional company
I am really satisfied from the service
the guys came on time and did the job very fast
not bad rates at all
Highly recommended

Approximate cost of services:
$400.00
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Company Response

Hi Viki! Customer's satisfaction is very important to us. We are always happy and motivated to hear such comments. Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Metropolitan Movers

Whatever your requirements for a moving job, you can find what you need through the professional services available at Metropolitan Movers. Contact us today to schedule your appointment.
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