Metropolitan Movers

We had a large residential move that required 2 truck loads. The move was effortless as could be and the crew was very efficient. The movers were punctual and professional. The move went swiftly with no problems. This was my best move experience by far. The cost of the move was approx. $1,200 and it was a great value! I would strongly recommend and use this company again in the future.

Metropolitan Movers offered me a magnificant service!!!! They are polite and precise people who took special care in securing all my furniture and appliances so that nothing would get damaged!!! I am amazed at how well they managed to move me and the price that I was charged is also amazing, 500.00$ it cost me which is really the best deal out there!!!! I highly recommend Metropolitan Movers as your moving company and I would like to take a moment to thank them once again for making my moving day a success!!!! Thank you!!!!

I hired Metropolitan Movers after being on their website and using their live chat. I made my reservation over the phone, but it was nice to have some basic questions answered before wasting anyone’s time. I hired them because the staff sounded professional and I also have a cousin who used this company who was really happy with his experience.
I am relatively easy-going as a customer. I like things done on time and to my specifications without having to worry about what has to happen between A and B. These movers kept it simple! They were on-time to pack my stuff up and took extra attention by adding padding when it seemed needed. I moved a 3 bedroom home 200 miles. I pre-packed all of my small items and Metropolitan Movers took care to properly prepare my larger items, which were a few couches, two large beds and several large mirrors. They came stocked with blankets, tie-downs, packing tape and a dolly so it felt like they cover all their ends well. Nothing was damaged when it was delivered on time.
I appreciate their care and would absolutely hire them again. They were very easy to work with!

My experience with Metropolitan Movers from start to finish was Great! The crew of guys arrived on time, and had the job completed in 3 hours flat. We were so impressed with the speed and caution they used, moved fragile and antique furniture items down two flights and up three flights of stairs. I would use this company for every move in the future and highly recommend them to anyone looking for a great moving company.

Terrible service and misleading quote from Metropolitan Movers. Upon delivery of my items, I was given an invoice for over $500 in extra fees despite the quote saying there were no extra fees; no recourse as they would not give me the items unless I paid the amount. Numerous calls to them to rectify this situation have gone unanswered for the past 6 weeks. Extremely poor communication, would definitely not recommend this company.

My initial pleasant experience has gone sour quite quickly. Michelle verbally confirmed that she had movers reserved for Wednesday (Aug. 20). She quoted me 2 crew members at $110 per hours for a minimum of 3 hours. I accepted, received the order confirmation and reserved my move. It's for a small, 200 lbs. server which is being moved 10 minutes driving distance office to office within the city. Unfortunately, she had inputted Thursday (Aug. 21) for which I did not see until after the fact. Edward, a rep who is very hard to understand when he speaks, called to confirm on what I thought would be the moving day. He informed me that I would be charged for an additional crew member for $50 more per hour given the weight of the ONE item. Having no choice, I had to agree. He calls me again to inform me that it's actually for tomorrow and not today. I call Michelle and she interrupted me multiple times when I am explaining what is happening. She placed FULL blame on me when it's partial and could not provide an effective solution. As a matter of fact, it as complete silence given that she made her point 0 "Why is it Aug 21 then?" I have no choice but to continue with their service as I do not wish to pay them $150 free money to cancel. Do not use Metropolitan Movers. I should have had better judgement and gone with a local mover rather than one which directs calls to a call centre and their staff need better training all around. There is a home office in Edmonton, AB but there is no contact for anyone there.

Metropolitan Movers is the WORST moving company ever! Read the "good" reviews: they are formulaic, fake and repeat the company's tag lines! They were late, lazy and damaging to our things.