The moving guys were friendly and for the most part took care with moving my items. The one issue I had, they rested my very heavy coffee table on the flimsy leg which caused the leg to come off. They did fix the issue however they fixed it during the move and did not wait until after the move was done to resolve the issue. As a result I got charged for the time it took to fix their mistake which was approximately 30mins and cost me about $50.
- Approximate cost of services:
- $600.00
- Company Response
Dear Client,
We are sorry to hear that your moving experience was not a pleasant one. Our goal is to ensure every client receives professional service and all their concerns are addressed in a timely manner. You may contact our customer service department with your order number or visit our website to fill out a damage claim if this is applicable to your situation. We will ensure to look into your matter right away.For further information you may read our terms and conditions, for all our company procedures/ protocols and coverage. They are attached to your confirmation e-mail and are also available on our website .
We appreciate your feedback and we will continue to improve our services and provide professional service to our clients all around the country.