Andy's Lawn And Snow

Snow Removal
Ottawa ON K2J 1R7
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HomeStars
Snow Removal
Andy's Lawn And Snow
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72%

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Reviews by rating (past 12 months)

Reviews for Andy's Lawn And Snow

Average customer rating:
7.8 10 (12 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
1/10

We Still Shoveled

Operating as a division of Andy's, "Extreme Yard Solutions", operated by Mark handled the Barrhaven area.
For the most part, we needed to shovel to get out in the morning, then needed to shovel to get back in after work. They would show up about 7pm in the evening after the cars were in the driveway for the evening. So disappointed in the lack of common sense and what a waste of money.

Approximate cost of services:
$375.00
3 of 4 people found this review helpful.
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Private User
Private User
Private User reviews Ottawa, ON

First Review

2/10

Taken on too much, service has suffered

Andy snow removal was providing a good service upto last season,which is why I decided to give them my business this year too. But this season their service has been disappointing to say the least. They have been late in cleaning the driveway, and a couple of times they haven't even cleared the windrow from the city truck until late at night, forcing us to clean it ourselves or park on the road. Their reason has always been that some trucks are out of commission. This is an unacceptable excuse, since they are on time when cashing my cheques, they should make sure that they have adequate working trucks to cover their customer base in a snowstorm. I have tried reaching their office several times to complain about this, and reached out by email I have received no response upto now. Disappointed and will not be renewing my contract next year

Approximate cost of services:
$300.00
4 of 4 people found this review helpful.
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Company Response

as discussed with your previously we are aware of the issue and have taken steps to get it resolved
there is a new operator in the area now and the next storm should be a better experience.

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