Edmonton Fireplaces

Formerly Flame on Professional Fireplace Services
Fireplaces
Edmonton AB T5M 3E9
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75%(101 reviews)
98%(81 reviews)
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HomeStars
Fireplaces
Edmonton Fireplaces
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80%

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Reviews by rating (past 12 months)

Reviews for Edmonton Fireplaces

Average customer rating:
10 10 (85 reviews)

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Edwin in
Edwin in
0 reviews , ON
10/10

Fireplace service

We had our home built in 2009 and with it, a fireplace like we had always wanted. Our fireplace does not have a pilot that stays lit. We have to turn on a couple of switches to start the fireplace.

The issue was, since the beginning, the fireplace would ignite and then shut of. This happened multiple times until the control unit timed out. We would have to turn off and on the fireplace multiple times in order for it to run.

After about a year in our house, we contacted the builder about our issue. We were told that it wasn’t an issue with the fire place, it was a circulation issue. The fire place was serviced by having someone make a larger hole to the basement which did not fix our issue. After multiple attempts at trying to get the issue fixed, we gave up.

For years we flicked the switches off an on. I said that I had had enough and searched for a small business. This is when I came across Edmonton Fireplaces.

I called Jason and set up an appointment. He arrived early and called me, but I was in a meeting all morning and missed his call. My mother in law was over watching our children and let him in.

Bu the time I came home, all was finished and the area and fireplace were clean and tidy. Jason explained everything he did, and even suggested some options if we still had issues with our fireplace.

Not only am I happy with his work, I am happy that he is easy to talk to as well. He was very kind to my eldest inquisitive son, my mother-in-law, and even my dog.

Our fireplace works every time we turn in on the first time now. Thanks so much Jason!

Approximate cost of services:
$200.00
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Company Response

Hi Edwin,
It was a pleasure to work with you and your eldest son Jack on getting your gas fireplace to function properly and should work properly for years to come !!Thanks for taking the time to write this review and trusting Edmonton Fireplaces!!
Jason

Joanne R.
Joanne R.
1 review Edmonton, AB
10/10

Gas Fireplace

Jason and his crew were very friendly and did an amazing job. There was no mess when they were done, very little to clean up. We love our gas fireplace and are really enjoying having it. Thank you and have a great holiday season.

Approximate cost of services:
$3,600.00
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Company Response

Hi Joanne ,
It was a pleasure to work with you and Keith on your gas fireplace update and I know you will be enjoying your fireplace for years to come.Thank you for taking the time to write this review and trusting Edmonton Fireplaces.
Merry Christmas to you and your family!!!

Lynn in Edmonton
Lynn in Edmonton
1 review Toronto, ON
10/10

Gas fireplace

Jason and his crew did an amazing job installing our gas fireplace. As I type this our family room is bathed in warmth and if I didn’t know better it looks like our original log burning fireplace.... with a mere press of a button I have a lovely fire. Thanks Jason for providing such outstanding service and product.

Approximate cost of services:
$3,600.00
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Company Response

Hi Lynn,
Thank you for choosing Edmonton Fireplaces!!It was a pleasure to work with you on your gas fireplace!!Thanks for taking the time to write this review and for trusting Edmonton Fireplaces!!
Jason

Steve in Edmonton
Steve in Edmonton
1 review Edmonton, AB
10/10

Installed gas fireplace in new build

Jason was recommended to us by someone who had sold us a wood stove about 10 years earlier. Jason honoured the quote previously given by this person ( who was no longer working in retail ). Although Jason was very busy with the home show etc, he made time one evening to instal the fireplace as we had the drywall crew in for the next day.
He made the effort which other retailers were not willing to make. In addition, his price was excellent and with the saving we will use him again when we purchase another gas product. We would highly recommend Jason.

Approximate cost of services:
$2,700.00
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Company Response

Hi Steve,
It was a pleasure to work with you on your new custom home!!I know you will be enjoying that gas fireplace for years to come !!!Thank you for taking the time to write this review and trusting Edmonton Fireplaces.
Jason

Private User
Private User
Private User reviews Sherwood Park, AB
10/10

Service a gas fireplace

I spoke to Jason at the Home Show and he remembered what we had discussed 2 weeks later. I needed my gasplace serviced. The pilot light went out and the flames would not go on.
Jason arrived on time with all tools in hand. Another company had quoted an exorbitant amount to replace a part. I did not need that and Jason adjusted everything necessary for a fraction of the cost. He cleaned out my fireplace, painted the interior, added nice new embers, and installed a new wall switch. As well, he painted my brass strips a nice flat black. Looks like a whole new fireplaceEverything was left clean and tidy. Jason is very friendly and efficient . Thank you, Jason

Approximate cost of services:
$260.00
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Company Response

Hi Pat,
Thank you for trusting Edmonton Fireplace.Happy to here you are satisfied with the service provided.It was a pleasure to work for you and thank you for taking the time to write this review!!!
Jason

Kathryn
Kathryn
1 review Sherwood Park, AB
10/10

Fireplace Improvement

Jason is amazingly at his work! He is very knowledgeable about all kinds of fireplaces (we have 2 different ones). He goes overboard to do the best possible job. I had one blower that was noisy and he came over very quickly to fix it! He even cleaned painted the inside of my gas fireplace without asking, and that was for free! I would highly recommend this company.

Approximate cost of services:
$0.00
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Company Response

Hi Kathryn,
It was a pleasure to work with you on bringing your gas fireplaces up to new condition.I know you will be getting more enjoyment from them now that you have installed fans in them . Thanks for taking the time to write this review and for trusting Edmonton Fireplaces.
Jason

gjsteffensen
gjsteffensen
0 reviews Edmonton, AB
10/10

gas fireplace install

Removed an old gas fireplace and replaced with a new one. re-vented to the side and insulated and sealed the old chimney. preserved all of our barn-wood finish around the fireplace too! excellent work and the quote was what i paid. no extra cost and on time to the minute.

Approximate cost of services:
$4,000.00
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Company Response

Hi Derek,
Thank you for choosing Edmonton Fireplaces!! It was a pleasure to work with you guys on your gas fireplace renovation.I know you will be enjoying your cozy fireplace for years to come and thanks for taking the time to write this review!!!
Jason

kganam
kganam
0 reviews Fort Saskatchewan, AB
10/10

Gas fireplace insert

Jason and crew came on the day promised. They were very neat. They laid down blankets to walk on. During the time there were 6 people working on the insert. Everyone knew their job and were very friendly.
I was very impressed with the work done. Jason was efficient and made sure that we were happy with the job before he left. I would recommend Jason’s Edmonton Fireplace inserts.

Approximate cost of services:
$3,500.00
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Company Response

Hi Ken,
Thank you for trusting Edmonton Fireplace.Happy to here you are satisfied with the service provided on your new direct vent gas fireplace insert.It was a pleasure to work for you and thank you for taking the time to write this review!!!
Jason

Jay jawed  in Sherwood Park
Jay jawed in Sherwood Park
1 review Sherwood Park, AB
10/10

Gas fireplace

Jayson installed 2 gas fireplaces in our new built home. Extremely happy with his service. Professional service and reasonable prices. And always answer his phone if you have any questions. Thanks Jayson.

Parisa and Jay jawed

Approximate cost of services:
$7,000.00
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Company Response

Hi Parisa and Jay ,
It was a pleasure to work with you on your beautiful custom home !!Happy to hear you are satisfied with the install of your contemporary gas fireplaces.Thank you for taking the time to write this review and trusting Edmonton Fireplaces!
Jason

vwmonica123
vwmonica123
2 reviews Edmonton, AB
10/10

Gas fireplace installed, had old wood burning fireplace.

Jason and his team did an amazing job! We are so pleased with the quality install and quality product. His expert team knew what they are doing and the finished gas install area was very professionally finished. We are beyond impressed. Thank you so much. No wonder your reviews are so high!

Approximate cost of services:
$3,500.00
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Company Response

Hi Monica,
Happy to hear that you are satisfied with the product and installation of your new direct vent gas insert.It was a pleasure to work with you and thank you for taking the time to write this review !!!
Jason

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Edmonton Fireplaces

For 20 years, Edmonton Fireplaces has been helping Edmontonians enjoy the beauty and comfort of natural wood, efficient gas, and stylish electric fireplaces. We’re fully certified by Wood Energy Technology Transfer (WETT), a non-profit training and education association dedicated to promoting the safe and effective use of wood burning fireplaces, ...
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