Trust Build

Windows & Doors Installation & Service
ON M5A 1A1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Trust Build

Average customer rating:
10 10 (141 reviews)

Sort by

Moledina in Toronto
Moledina in Toronto
0 reviews Mississauga, ON
10/10

Windows replacement

The services by Sergio and Alex were fully satisfactory and they were both very responsive in answering calls and returning calls. Was also happy with the installation services and overall satified with services provided. Keep it up guys

Approximate cost of services:
$10.00
Was this review helpful?
Company Response

Thank you, Mr. Moledina, for your outstanding review! Sergio and Alex are truly committed to delivering top-notch service, and we're thrilled to know their responsiveness and installation services met your expectations. Your feedback fuels our commitment to excellence. We appreciate your trust in our team!

Cynthia in Bolton
Cynthia in Bolton
0 reviews Bolton, ON
10/10

Great company, successful project

I recently had my basement windows and garden door replaced by Trust Build Windows and Doors. I initially worked with Sergio to get a quote and he was very responsive and professional. I also met with the owner Alex who is a great guy, and walked me through the process of selecting windows. The quoting and contract process were seamless, and the windows and door were ready earlier than expected. The installer showed up on time, was very professional and did a great job. Sergio continues to respond to my messages post installation and he was even on site during the install! Highly recommend this company and would use them again!

Approximate cost of services:
$17,000.00
Was this review helpful?
Company Response

Dear Cynthia,

Thank you so much for taking the time to share your experience with Trust Build Windows and Doors. We're delighted to hear that Sergio and our team provided you with responsive, professional service from the quoting stage to installation. It's great to know that the process was seamless, and we appreciate your kind words about Alex.

We're thrilled you're pleased with the quality of your new basement windows and garden door. Our team is committed to delivering exceptional service, and it's rewarding to hear that you would highly recommend us.

If you ever need assistance or have further questions, please don't hesitate to reach out. We look forward to the possibility of working with you again in the future.

Warm regards,
The Trust Build Windows and Doors Team

KULDEEP in Markham
KULDEEP in Markham
1 review , ON
10/10

Very happy with Sergio and trust build windows team

Called trust build to get quote. Sergio came to my house and was very knowledgeable and worked out a great deal for me. We did the second floor of windows, once the installation was done I was so impressed we move ahead with the reminder of the windows. We cant say enough good things about the installation team and Sergio, they went above and beyond our expectations. I would recommend them to anyone and everyone. If you call ask if they can send Sergio.

Approximate cost of services:
$24,000.00
Was this review helpful?
Company Response

Dear Kuldeep,

Thank you so much for your glowing review! We're delighted to hear about your positive experience with Sergio and the Trust Build Windows team. It's fantastic to know that Sergio's knowledge and expertise played a role in securing a great deal for you.

We appreciate your trust in us for your second-floor windows, and we're thrilled that the installation exceeded your expectations. We'll be sure to pass on your kind words to Sergio and the entire installation team.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're grateful for your recommendation and look forward to continuing to provide excellent service.

Best regards,
Team of
Trust Build Windows Team

Private User
Private User
Private User reviews Vaughan, ON
10/10

Seamless Window Replacement in Vaughan

We recently had 13 of our windows replaced in our home. The Trust Build team made the process very easy and smooth starting with Iliya who was very patient answering all of our questions and explaining everything very clearly. The installer Slava was very efficient and professional and the team was able to finish the project within a day, leaving not a single piece of debris behind (inside or outside of the house). We would definitely recommend this company if you're looking for reliable and professional window installation service in the GTA.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Dear Private User,
Thank you for sharing your positive experience! We're delighted to hear that Trust Build, with Iliya's clear explanations and Slava's efficient work, made your window replacement smooth and hassle-free. We appreciate your recommendation and are here for any future needs you may have.

Alex in Richmond Hill
Alex in Richmond Hill
0 reviews Vaughan, ON
10/10

Great Work

We had ten windows replaced in June 2023. The first thing we noticed since the replacement is that we dont hear the noise from outside as much, which makes a huge difference in my household. It was very easy and inviting to work with Iliya, who was able to explain to us the entire process from A-Z . We are happy overall with the windows and installation, and felt right away that we worked with serious business people.
I also want to mention Zamir, who was a phenomenal installer. He was very professional and deliberate with his work. He was able to complete the installation with precision and left no room for error.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Dear Alex,

Thank you so much for taking the time to leave us this fantastic review. We are thrilled to hear that you're enjoying the benefits of your new windows, especially the noise reduction.

We're glad that Iliya was able to guide you through the process and make it easy and understandable. At Trust Build Windows and Doors, we always aim to provide our customers with the best service and it's wonderful to hear that we met your expectations.

Your kind words about Zamir are greatly appreciated. We're proud to have him on our team and we're glad to hear that his professionalism and precision made a positive impact on your installation experience.

Thank you once again for choosing Trust Build Windows and Doors. We appreciate your business and look forward to serving any of your future needs.

Best Regards,
Trust Build Windows and Doors Team

Private User
Private User
Private User reviews Milton, ON
10/10

Full window replacment

From the onset of our project to the final installation, Trust Build Windows demonstrated exceptional professionalism and craftsmanship. The journey began with a comprehensive consultation where our needs and preferences were meticulously understood. Their representative, Iliya, was more than just a point of contact; he was a true ambassador of the company's exemplary customer service ethos.

Iliya guided us through every step with patience and expertise, ensuring that our choices in design and materials were perfectly aligned with our vision. His attention to detail and commitment to our satisfaction was evident in every interaction. The installation process was seamless, carried out by skilled technicians who were both efficient and respectful of our space.

The end result was nothing short of remarkable. The quality of the windows, coupled with the precision of their installation, has transformed our home both aesthetically and functionally. Trust Build Windows has not only met but exceeded our expectations.

Their commitment to excellence was apparent from start to finish, making the entire experience hassle-free and enjoyable. Iliya, as a representative of Trust Build Windows, has set a high bar for customer service, and it is this level of service that makes me confidently recommend them to others.

Approximate cost of services:
$41,000.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for taking the time to leave such a detailed and glowing review. We are thrilled to hear that you had a positive experience with Trust Build Windows from start to finish.

Your kind words about Iliya are greatly appreciated. We're proud to have him on our team and we're glad to hear that his professionalism, patience, and expertise made a positive impact on your project. We always aim to provide our customers with the best service and it's wonderful to hear that we met and exceeded your expectations.

We're also delighted to know that you're satisfied with the quality of our windows and the precision of their installation. Our goal is to transform homes both aesthetically and functionally, and we're glad we could achieve that for you.

Thank you once again for choosing Trust Build Windows and Doors. We appreciate your business and your recommendation. We look forward to serving any of your future needs.

Best Regards,
Trust Build Windows and Doors Team

Kaan’la Kanada in Burlington
Kaan’la Kanada in Burlington
2 reviews Burlington, ON
10/10

Amazing result

My experience with Trust Build windows and doors has been absolutely fantastic from the first call from Alex , first visit from Sergio up to installation of my new windows and doors. I used Trust Build to replace my 3 windows, bay window, main door and patio door and I will definitely use them for my remaining windows.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Dear Kaan'la,

Thank you for taking the time to share your wonderful experience with Trust Build Windows and Doors. We're thrilled to hear that your journey with us, from your initial contact with Alex to the installation of your new windows and doors, has been nothing short of fantastic.

At Trust Build, we take immense pride in delivering top-notch service, and it's heartening to know that Sergio and the rest of our team were able to meet and exceed your expectations. Replacing multiple windows and doors is a significant home improvement, and we're delighted that you've entrusted us with this project.

We look forward to being of service to you again when it comes time to replace your remaining windows. Your continued trust means the world to us, and we can't wait to continue enhancing the comfort, energy efficiency, and beauty of your home.

Thank you for choosing Trust Build Windows and Doors. If you ever have any more questions or need further assistance, please don't hesitate to reach out to us. Your satisfaction is our priority.

Warm regards,
The Trust Build Windows and Doors Team

Adela
Adela
1 review Niagara Falls, ON
10/10

Great work

They did a great job the windows looks great and they finished the job in one day and cleaned all the mess up. I definitely recommend the Trust build Windows to all who are looking for great quality and best service.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Dear Adela,

We're thrilled to receive your positive feedback about Trust Build Windows. It's fantastic to hear that you're pleased with the job we did, and that your new windows not only look great but were installed with efficiency and cleanliness in mind.

Our team takes great pride in providing high-quality service and ensuring that our customers are satisfied. Your recommendation means the world to us, and we appreciate your trust in our work.

If you ever need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to provide you with the best service and support possible.

Thank you for choosing Trust Build Windows, and we're grateful for your kind words.

Warm regards,
The Trust Build Windows and Doors Team

Sue
Sue
1 review Vaughan, ON
10/10

Excellent service

Trust build was amazing and delivered top-notch quality windows. From the moment I contacted Trust Build, their customer service was impeccable. They listened to my requirements and provided tailored recommendations that suited my needs perfectly. The installation process was smooth and efficient, thanks to their team of excellent workers who displayed great attention to detail. The quality of the windows exceeded my expectations - they're not only aesthetically pleasing but also energy-efficient, which has noticeably reduced my energy bills. Trust Build truly lives up to their name, and I wholeheartedly recommend them for anyone in need of reliable and high-quality windows.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

We sincerely appreciate your thoughtful review, Sue. Your satisfaction is our top priority, and we're thrilled to hear that Trust Build's team met your expectations. We're committed to delivering top-notch service and high-quality windows to all our clients. Thank you for recommending Trust Build, and we look forward to serving you again in the future.

RV
RV
0 reviews Vaughan, ON
10/10

Entrance door & Large Balcony Door

I begin shopping for quotes on replacing my front door and balcony door, and I thought it was going to be impossible to find a company that had quality products and was still within my budget. The people that came to give me quotes were in attentive to my needs and insensitive to my budget.

Iliya from Trustbuild was a lifesaver. He showed up on time and was very respectful understanding, and, professional. He took the time to explain the pros and cons of the different types of products that they had, and helped me find what best suited my needs. He was not pushy, and he was genuinely concerned with making sure I was satisfied with my decision, he did not only care about getting a deposit and moving on like other companies did.

The installer Vadim was just as efficient and respectful. The installers did a fantastic job of making sure not to damage my floors walls or any of my other property.

You could tell they wanted to do a quality job with their installation and they took the time to make sure everything was done right and sealed up properly

I am extremely satisfied with the level of professionalism service and quality product that I received and I would highly recommend anybody interested in replacing their windows and doors to give Iliya a call and youll see exactly what Im talking about.

Thank you, Iliya, Redeem, and Trustbuild windows and doors. You have made our home more beautiful, and we look forward to doing business again in the future with you.

Rocco

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Dear Rocco,

We greatly appreciate you taking the time to share your experience with us. It brings us immense joy to know that Iliya and our team at Trust Build were able to meet and exceed your expectations. We always strive to provide quality products and exceptional service, all while being considerate of your budget.

Iliya is indeed a dedicated professional who genuinely cares about our customers' needs. We're thrilled he could assist you in finding the best solutions for your front door and balcony door replacement. Our commitment to being respectful, attentive, and understanding is unwavering, and it's wonderful to hear that it made a positive impact on your experience.

We're also delighted to hear that the installation process, led by Vadim, went smoothly and that our team took great care to ensure your property remained undamaged. Your satisfaction and trust in our work mean the world to us.

Thank you for choosing the Team of Trust Build Windows and Doors. It was a pleasure serving you, and we eagerly look forward to the opportunity to work with you again in the future. Your kind recommendation means a lot to us.

Warm regards,

Team of Trust Build Windows and Doors

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Trust Build

With over 15 years of experience, Trust Build Corporation proudly serves customers across Ontario. We offer comprehensive services for windows and doors replacement, from free onsite consultations to complete installations. Our experienced and certified installers, along with our professional and well-trained crews, ensure flawless installations.
In addition to our windows and doors services, we specialize in masonry work, garage doors, and zebra blinds. Our affordable prices combined with excellent quality make a significant difference

CATEGORIES
Windows & Doors Installation & Service, Shutters & Blinds, and Garage Doors & Hardware
PRODUCTS
Windows, Entry Doors, Patio Doors, Custom Size Doors, Custom Windows
SERVICES
Cutout Service, Enlargement Openings, City Permits, Masonry Work
STYLES
Casement Windows, Awning Windows, Single Slider Tilt, Double Slider Tilt, Single Hung Tilt, Double Hung Tilt, Black windows, Bay Windows, Bow Windows, Front Doors, Sliding Patio Door, Steel Door, Fiberglass Door, Brick cutout, Masonry Work, Egress Windows
WEBSITE
http://www.trustbuildwindows.com
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
E-Transfer, Cheque, Credit Cards, Cash, Financing
LICENSES
SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.