Please Please Please Stop if you are moving with this co. Or never go with it if you are then you need to worry, final bill will make you super duper angry and in return answer will be why didn't you read our policy. Office staff is super annoying, rude and very aggressive. while taking money so quick but after not even bother to answer your call. Be careful with adding any supplies from driver because 10-20 $ box can cost you 100$
If they give you quotation read it, it says from 1000 to 3000 lb its 1100 for first 1000lb
Mean if your stuff is 2950lb you are going to pay as follows
1000=1100
1950*50=975
=2075
+ their charges
Like
Surcharge=875
12%fule= whatever your weight × 12%
And if weight is 3000 its
300*.50=1500
So the point is you are paying 575$ extra just because your load is 50 kg less
So I called office to tell them to ad just my weight to 3000 so I can save money it dosen't make sense for 50 lb less weight I am paying 575$ extra so she started arguing with me and said if you want your stuff first pay or forget your stuff. I just wanted a good customer service but its BIG ZERO I can say they dont even deserve a single star.