Summers And Smith Cooling & Heating Ltd

We had a minor gas leak by the stove that was intermittent. However with some effort they found that the flex hose to the stove would leak only if it was in a certain position. They also found that the original install of the feed line was not quite right and should be corrected for the future. Careful team and kept covid protocols for our protection.

Kevin was very professional and took the time to understand our needs when quoting. Brad and Luc installed the furnace and a/c in a timely manner. They took the time to install a vent to take away the air in the family room and install a new condensate line from the furnace pump to the drain. Well done guys!

No flame in burner. Igniter not lighting.
Within 1.5 hours from call furnace working, no parts needed. Just when you thought customer service was a thing of the past.
Great job Matt.
⭐️⭐️⭐️⭐️⭐️

Great Company to deal with! Dave our sales person was helpful and knowledgeable with his product for our project , they showed up on time and there people were great to work with as well .
Would absolutely recommend them .

Last winter (January), my older furnace died, and Summers & Smith were able to have a sales consultant at my home within 12 hours, and the old unit replaced within days. Then, at the 1 year anniversary, their technician, Matt, performed the annual check-up. Not only did he arrive right at the beginning of the scheduled 2-hr service window, he was professional, friendly, efficient and adhered to COVID protocols. He explained everything very clearly to me, and followed up within 3 days as he noticed an upgrade that was required. That took less than 1 hr to complete. Overall, I was really impressed by the technician (Matt), Michele who I spoke with to book the appointments, and going back to the initial install, Summers & Smith as a dependable company. I'm glad we're with them.

Summers and Smith came the same day I called. They took all the necessary Covid precautions. Everything that needed to be done was explained and when they discovered another damaged piece, I was shown what needed changing and told why. Summers and Smith has done work for me in the past and I would not consider using any other company.
Thank you for always being so reliable.

We have used Summers and Smith since 2014. We have purchased both furnace and air conditioner from them, along with annual service. They are so friendly and totally professional. Their technicians are wonderful. I would highly recommend them.

I can't say enough about how well I was treated from my initial call to when my new furnace was installed. First class service from start to finish. My 26 year old furnace died at 5:30am Sunday. By 10:30 the on call technician arrived and confirmed my suspicion the furnace was done. 12:30 Sunday, Kevin from sales was in my basement taking measurements and providing me with an estimate and by 12:30 Tuesday we had a new furnace. Thank you to the whole team for outstanding service and professionalism. You are my hvac contractor of choice i will be certain to recommend you.

The estimator was professional, knowledgeable and gave a great, competitive price. Installers were efficient, courteous and clean. When it was found that they had inadvertently turned off a breaker switch to my basement fridge/freezer and I had some food spoiled, they sent me a cheque for the amount with apologies which I thought was great. I would recommend them!

They are prompt, reliable and professional. I called them mid-morning about a problem with my furnace not working. Before 5 p.m. a technician had arrived, figured out the problem and repaired it. I highly recommend them.