Summers And Smith Cooling & Heating Ltd

Heating & Air Conditioning
Aurora ON L4G 3Y5
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Heating & Air Conditioning
Summers And Smith Cooling & Heating Ltd
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94%

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Reviews for Summers And Smith Cooling & Heating Ltd

Average customer rating:
9.4 10 (173 reviews)

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Darryl in Bradford, ON
Darryl in Bradford, ON
32 reviews Bradford West Gwillimbury, ON
10/10

Fantastic!!! New Furnace, Air Conditoner & Water Heater

We found this company on Home Stars and on the Lennox website for Authorized Lennox dealers, going solely on their reviews and ratings online we decided to hire them.

Talk about a superb experience from start to finish! We hire a lot of contractors to do work at our home, and its very rare to have such an excellent experience from start to finish. We first called Summers & Smith after being taken advantage of by our previous water heater rental company.

Summers & Smith came onsite informed us of where we were being taken advantage of and even fixed the damage to our AC unit that the previous company did by wiring our AC backwards at no charge!

They completely cleaned up our furnace room in a very tidy organized way, our new furnace looks great, out new AC looks great our house is so much more comfortable and modernized.

Our install was done by Dave & Dylan - these guys are FANTASTIC nothing but good things to say about these guys! Work very clean, very polite, super friendly - EXCELLENT around our young kids - just a stellar stellar job! Great great crew they work so well together.

Thanks guys so much for what you did for us, true professionals and we are very happy with what you did at our home. All the best to you guys thanks for being so respectful and tidy in our home.

Approximate cost of services:
$13,000.00
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Company Response

Thank you very much for your feedback! We are very happy to hear that you are happy with your recent install!!

Sarah in Barrie
Sarah in Barrie
1 review Barrie, ON
10/10

Excellent customer service

My family has been dealing with Summers and Smith for years. For home service as well as at our business. We have always had excellent customer service. Most recently we have been dealing with Scott, he is great. Knowledgable, prompt and friendly. S&S are quick to send someone out in an emergency and get us up and running again. Great company!

Approximate cost of services:
$140.00
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Private User
Private User
Private User reviews Newmarket, ON
10/10

New furnace

Old furnace broke down, called Summers and Smith for a quote. Blair was very informative and helpful. They were quick to response and replace the furnace the next day once we accepted the quote. Scott and Bryan, the installers were professional, clean and quick. Took the time to answer any questions we had. Highly recommend Summers and Smith. Looking forward to them servicing and maintaining our new furnace.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Della in Richmond hill
Della in Richmond hill
2 reviews Richmond Hill, ON
10/10

Gas Stove Top Hook Up and Fireplace Inspection

Scott, of Summers & Smith was a life saver for us. We had purchased a dual fuel range to replace an old electric one we had had for many years. We had a gas outlet in the kitchen from the original builder and thought it would be no problem to hook up the new range to the outlet. However, we didn’t realize until the machine was delivered that our new range had a cover in the middle of its rear which limited the optimal locations for the gas pipe to be run along the left side of the wall and the electric cord along the right side. However, on our wall, both outlets were centred. A previous contractor had suggested that the only way we could make the current set-up work was to relocate our gas outlet to the left of the wall and use an electrician to move the 240V electric outlet to the right.

Scott was extremely positive in all his dealings with us. Always smiling and always showing empathy for potential issues that arose. He was also very creative. He had the idea to lower the gas outlet without using any new materials, instead of moving it, and he was also able to flip the electric outlet 180 degrees so that it wasn’t in the way of the gas valve. This way both the gas line and the electric cord could be snaked below the middle cover and weren’t in the way of one another. His solution also allowed the entire range to be pushed flush against the wall. He did a great job for us, in a short time, with minimal materials, and because we didn’t have to call an electrician we saved a lot of money.
We also had Scott clean our two fireplaces that same morning. He was very efficient and responsible. As he was putting together the invoice, he noticed that the glass door on one of the fireplaces had become a bit cloudy again. He immediately disassembled the door and cleaned it a second time without charging us for the extra time. He was very thoughtful, knowledgeable and thorough. He was also very customer oriented and thought outside the box, saving us both time and money.

A HUGE thank you to Scott and to Summers & Smith for employing amazing people.

Approximate cost of services:
$300.00
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Company Response

Dear Della,
Thank you for taking time out of your day to write such an amazing review of Summers and Smith. We are so glad to hear how happy and pleased you are with the installation of your new stove. Our installation teams and technicians consist of some of the best and highly trained professionals in the industry, ensuring our customers 100% satisfaction. Thank you again for sharing your experience with us, we truly appreciate it. We have passed on your review to Scott as well.
Yours Truly,
The S&S Team.

Mike in Toronto
Mike in Toronto
1 review Toronto, ON
10/10

HRV Installation

We have used Summers and Smith for years, in our old house and again in our new home. They have always been excellent in sales, service and installation.
Recently we experienced condensation on our windows as the colder weather arrived. We contacted Summers and Smith to discuss possible solutions. We were put in touch with Blair in sales, who was very helpful with helping us decide which unit would best fit our needs.
When Summers and Smith makes appointments it has been our experience that they keep to the promised time as close as possible, which we appreciate because we generally have to take

time off from work for these visits. When it came time for the install, Carlos and Andrew the installers, were here on time. They were very conscientious in their work, taking care not to leave our home a mess. The install work is very professional looking as well. I do maintenance work for a living, and appreciate the attention to detail and professional care they take doing their job.
I would not hesitate to use Summers and Smith again as needed. I also would recommend them to anyone needing any home heating or cooling work done.

Approximate cost of services:
$2,400.00
1 of 1 people found this review helpful.
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Company Response

Dear Mike,
We appreciate your positive feedback, and thank you for taking the time to write this wonderful review on our company and staff. We are happy to know how satisfied you are with everything. We look forward to hearing from you in future.

Truly,
The S&S Team

a eisenstat in Richmond Hill
a eisenstat in Richmond Hill
1 review Richmond Hill, ON
10/10

annual furnace cleaning & repairs

I have used this company for a number of years. They have always been straight with me. They make appointments & keep them. I have found them reliable & super helpful. Workers are polite, honest, & plain speaking about the work they do.

Approximate cost of services:
$115.00
1 of 1 people found this review helpful.
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Company Response

Dear A Eisenstat,
Thank you for taking the time to write a review on your experience with Summers and Smith. We appreciate our customer's feedback, especially when we have been serving them for many years. Your loyalty to our company means a lot. We strive to ensure our customers are happy, satisfied and served well. We look forward to serving you in the future, and anything you need, just let us know. Keep warm and talk soon!

John Rule in Redmond
John Rule in Redmond
1 review Aurora, ON
10/10

New Lennox furnace

Quoted by Blair Stanczuk on Thursday, installed by Dave and Dylan by Monday.

The entire team was professional, competent and friendly. They even showed me why my old furnace had failed.

I would absolutely recommend Summers & Smith to anyone looking for top quality service at a fair price!

Approximate cost of services:
$4,200.00
1 of 1 people found this review helpful.
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Company Response

Dear Mr. Rule,
Thank you for taking the time to write such a wonderful review on your recent experience with Summers and Smith. We are always happy to hear our customer's feedback, especially when they are so pleased with the service they received. We also appreciate any future referrals you have for our team. One of the most valuable tools in the service industry is customer referrals and recommendations. Thank you again for sharing your experience with us, we truly appreciate it!
From all of us @ Summers and Smith

Megan  in Aurora
Megan in Aurora
1 review Aurora, ON
10/10

Furnace, AC , humidifier & air filter

In the middle of this summers heat wave, our 35 (original) year old system died! We needed a complete new system & fast. We knew it was going to be expensive. Kevin thoroughly explained & answered questions about our needs, different options, & pricing in a polite & well thought out manner. As a result, we hired S&S. The installation crew were fabulous - no mess left behind. I highly recommend S&S for any job - big or small.

Approximate cost of services:
$0.00
What could this company do to improve their services?
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Company Response

Dear Megan,

Thank you for taking time out of your day to write such a wonderful review. We are very pleased to hear that your experience with us was enjoyable. We strive to ensure our customer’s installation and service process is easy, pleasant and of high quality.

Thank you again, and we will be in touch later in the year for your annual service

Sincerely,
The Customer Care Team @ S&S

Sandra in Aurora
Sandra in Aurora
1 review Whitchurch-Stouffville, ON
10/10

Service Call & Annual Maintenance

We had been experiencing issues with our humidifier leaking. Our previous service providers had proposed a very expensive and intrusive solution to fix the problem.
Brian from Summer & Smith was able to provide an alternative solution to our problem for a MUCH lower cost. He assessed the issue and managed the process. He was very confident with what he was proposing and was successful with the repair. He checked our entire system and made changes and suggestions to increase the efficiency of our system.
I feel that I am in good hands with Summer & Smith.

Approximate cost of services:
$300.00
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Company Response

Dear Sandra

Thank you for the wonderful review and comments. We are committed to providing our customers with the best possible service and recommendations we can offer. We are happy to hear that you have been so pleased with Summers and Smith. We promise to keep up the great work in providing you with efficient and effective service. Please do not hesitate to request Brian for your next service.

Sincerely,
The Customer Care Team @ S&S

Private User
Private User
Private User reviews Georgina, ON
10/10

Heating/cooling/hot water

We have been thrilled with all three jobs Brian has done for us! He replaced our AC, serviced our furnace, and most recently fixed the sensor on our hot water tank. Brian always completed jobs on time, in budget, and is incredibly trustworthy! When recommending any fix, his suggestions balance efficiency and cost. He also always explains thoroughly what he's doing and why. I'm so glad we've found this company!

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Dear valued customer,
We appreciate you taking the time to express your satisfaction with Summers and Smith, and Brian. Thank you for your continued support, and look forward to serving you in the future. Please do not hesitate to request Brian for servicing, as we always do our best to accommodate our customer's requests.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Summers And Smith Cooling & Heating Ltd

At Summers and Smith Cooling & Heating Ltd, we deliver a level of comfort and service that no one else can match. As an Authorized Dave Lennox Premier Dealer & Authorized Daikin Dealer, we offer the quality installations and service of cooling and heating systems for your home and business in Aurora, Newmarket and the surrounding area.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioner, Ductless Split, Air Quality, Fireplace, Unit Heater, Water Tank
SERVICES
Residential & Commercial Cooling & Heating Live Technician on Duty 24/7 24 Hour Emergency Service
BRANDS
Lennox Daikin Regency Heat & Glo Savannah Mitsubishi John Wood
SPECIALITIES
Service to All Makes & Models Licensed & Trained Technicians Fast Local Service Conveniently Located Showroom
WEBSITE
https://summersandsmith.ca
YEAR ESTABLISHED
1973
PAYMENT METHOD
All Major Credit Cards, Cheque, Cash
LICENSES
Fully Liscenced
MEMBERSHIPS
HRAI, Aurora Chamber of Commerce, T.S.S.A., ESA, WSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.