Driveway, Walkway, Patio, Deck and Hot Tub Pad
- Approximate cost of services:
- $70,000.00
- Company Response
Thank you very much for your review.
We hope you continue to enjoy your backyard for the years to come.
Chris
Driveway, Walkway, Patio, Deck and Hot Tub Pad
Thank you very much for your review.
We hope you continue to enjoy your backyard for the years to come.
Chris
Thanks for your quick review of our services. These reviews really help out our customers in there decision making process.
Chris
Thank you for taking the time to review our workmanship and service provided. The crew enjoyed working with you as did Chris. We hope you enjoy your new decks for many years to come! Have a great summer!
It was a pleasure to work with you and we are thrilled that you love your new backyard! Thank you for taking the time to review our work ethic and professionalism.
Thank you for your review, we appreciate your time in doing so. We take pride in knowing our customers are happy and thank you for reaching out with your warranty repair. Have a wonderful summer!
Landscaping Remodel (Entire Yard)
Thank you for your review Nick! We appreciate the time you took to explain your project and the process along the way. We apologize for the frustration felt in reaching Chris at times. We truly value your feedback.
Thank you very much for the review. It was a exciting project and we love the outcome!
Chris
Thank you - enjoy plenty of quality family time.
We appreciate the time you took to review our
Company; it helps us and others understand our teams dedication to quality and experience.
Chris
Jody,
Thank you for choosing our company. We have forged a relationship with yourself and your neighbourhood through 2108 projects.
We look forward to the friendly neighbourhood waves in the spring.
Chris
Stone landscaping and new deck
Good day Tammy,
We understand your frustrations and have done our very best to satisfy you in regards to the single glass panel on the deck that is "not satisfactory"
Our project with your family was 35,000; inclusive of
Demolition, rear patios, dry river stone beds, armorstone, steps and fully reconstructed deck using premium grade composites and century aluminum railing with tempered glass insert panels.
We completed the project for you in the prescribed project timeframe and to your expectations;
However one of the installed glass panels was visibly flawed. We contacted the supplier and re installed this glass panel with your inspection on (4) separate occasions.
It was the last occasion when Austin our carpenter
Collected the final draw; after your inspection of this newly installed replacement glass panel.
It later came to light that you could not see the "flaw" on the cloudy day; but only on a sunny day.
This is when we began involving our supplier and escalated it to national century railing representative for an on-site product meeting- as we don't produce the glass panels.
We rely heavily on our quality suppliers and manufacturers for support services in regards to products.
Once the representative determined that the "flaw" was within Canadian tempered glass product specifications of manufacturing; he explained in detail what this issue was and provided detailed manufactures letter depicting specifications of such railing glass Canada wide for all manufacturing; he as well provided a gift certificate, and some additional products for the confusion.
We have emailed as well to your personal email offering to have another glass panel produced by secondary manufacture to attempt to rectify this problem.
We do not want to lose a valued customer over a $44.00 panel of glass.
Please contact us and we will gladly assist in furthering the remedy of this panel.
Thank you,
Chris
One Landscape
One Landscape Design & Build is a design and build landscaping company that has operated in Peterborough, Kawartha's & Durham Region since 1999, and now, in addition we also operate in the GTA Region and beautiful Muskoka Highlands. Our staff allows us to offer full landscaping services such as consultation, design and build using interlocking stone, paving, natural stone retaining walls, natural stone accents, manufactured retaining walls (Oaks, Unilock and Hansen), flagstone (random or square cut) concrete walkways, patios, decks, steps, pool decks, pool construction, water features of all shapes and sizes. We also have an in-shop carpentry crew to ensure seamless completion of all fence, deck, and wood structures. In addition, we also provide excavation, grading and sod services upon request.
At One Landscape, we are we dedicated to making your landscape vision a reality. We will walk you through your entire project from start to finish beginning with design consultation and exchange of ideas and visions for your project. We then will put together a free no-obligation quote to meet your landscape needs and budget.
We are helping to beautify our regions by offering both residential, commercial, and industrial landscaping services to provide excellent quality, eye pleasing and remarkable landscapes at a fair price.
At One Landscape we pride ourselves on our array of professional services, spectacular design and skilled staff to complete all our projects. It is through our valued customers that we are able to define our success in the past and goals for the future.