I hired Northtec windows and doors to replace my double front doors and large bathroom window.
The sales guy was excellent. Knew his business and his windows- was honest and upfront - did not try to upsell me on products I didn't need. Paid my deposit Sept 25th.
I chased them around for weeks attempting to have them out to measure but no one was "available" or the "scheduling manager" had to contact me. I called 4 times before they booked me in. No one ever called me back. After that I heard nothing- I finally called again for my installation date and received a date of Dec 19th for delivery- they'll install sometime after the holiday. That puts me at 13 weeks waiting for my 6-8 week install date. I have not received any compensation or even a sorry for the delay.... Not impressed at all.