- Approximate cost of services:
- $2,900.00
- Company Response
Thanks for your review. We appreciate your business!
Thanks for your review. We appreciate your business!
Thanks Anuj for your feedback and trusting our company! We’re really glad you enjoyed our service! Feel free to contact us for any HVAC need in the future.
250,000BTUs Grage heater installation
Hi Ashish, Thanks so much for your feedback! We’re really glad you enjoyed our service! Feel free to contact us for any HVAC need in the future.
Thanks so much for your feedback! We’re really glad you enjoyed our service! Feel free to contact us for any HVAC need in the future.
Thanks again for the review and for being such a great customer.
Furnace & AC Experts
INSTALLATION OF A NEW CARRIER FURNACE
Hello Mr. Rajesh
I really appreciate your positive comments. In future, you will find us a prompt service provider for your furnace servicing and warranty.
Thanks
Thank you Paul, We’re really glad you enjoyed our service! Feel free to contact us for any HVAC need in the future.
Thanks so much for your feedback! We’re really glad you enjoyed our service!
Thanks Ayesha, We’re really glad you enjoyed our service! Feel free to contact us for any HVAC need in the future.
Hi Algis, Thanks for trusting our company and services. We appreciate your feedback.
New Carrier Furnace Installation
Dear customer
I read your review thoroughly and found out that it's been almost a year since we installed your furnace, surprised to see your review after a year. We provide training on Carrier Furnaces to all our technicians and they are fully certified licensed gas technicians. Each and every technician is responsible for their installation as well as our company and they leave their TSSA license number and name on every furnace installation.
If you will check your emails back in Feb 2021, I already sent you a reply addressing the same complaint from your end as below, also extended labor & installation warranties up to 10 years and offered a thorough inspection of your furnace heat exchangers.
FurnaceAC Experts
Wed, Feb 24, 10:46 AM
to SAM, Omar
Hello Mr. Sam,
I read your concerns and I really apologize for this mistake on behalf of my installer, which should not happen the first time. After reading your letter, I discussed everything with this installer and I instructed him not to make any negligence like this again. During testing and commissioning installers use jumper wire (W1 and W2) as per the manufacturer instruction to test the furnace on high fire setting and adjust the manifold gas pressure accordingly, in your case after this test installer forgot to remove the jumper wire, which doesn't happen all the time, I will consider it as a human error by the installer and as a company director, I'm taking his responsibility.
During this time if your furnace was running on high fire then it doesn't mean that it will damage the heat exchanger. These heat exchangers are designed to run on both high fire and low fire and the sensor high limit switch trips the furnace at a high temperature of (170 F) before heat exchangers get overheat for safety purposes and that's why your furnace stopped working and restarting back after cooling down. These heat exchangers are aluminized steel and stainless steel and can't get damaged with high fire running unless the safety high limit switch stopped working.
Your heat exchanger is under warranty for 40 years from Carrier on parts and to compensate for this mistake we can renew your two years warranty on labor & installation which is on your original contract and upgrade to 10 years at no additional cost. Within the next 10 years, if you have any issues, our company will send a technician to check and fix the issue at no charge. We will make sure that we will be there for you in case of an emergency or breakdown.
If you would like, I can come by myself with my senior technician to retest the operation of your furnace as per Carrier guidelines and to make sure your furnace is operating properly at low fire and high fire settings.
Once more, my sincerest apologies for the inconvenience. We would like to keep a healthy and lifelong relationship with our customers.
Let me know your thoughts.
Thanks,
Asif Khan
HVAC Consultant | Lowe's-Rona Certified Installer
Furnace & AC Experts
**We Specialize in Carrier and Mitsubishi Heat Pump Installation**
Furnace & AC Experts, one of the leading HVAC company providing installation, repair and service for AC, Furnace, Generator, Water heaters, Boilers and Air Exchangers. Serving business & households in Toronto, Mississauga, Brampton, Vaughan, Oakville and complete GTA region.
Our Mission Statement:
We are a growing team of experts passionately dedicated to identify our customer’s need and provide the best solution in Heating, Ventilation, Air Conditioning and Generator.
Vision:
To be the most reliable, customer oriented, fastest growing heating, air conditioning and Power backup service provider, offering the best price possible, superior installations, maintenance and repair services. To be the best company in terms of value, customer service, employee talent and consistent, profitable growth and giving back in the communities where we live and work.
Our Commitment:
We are committed to providing the highest quality and performance in all aspects of HVAC and Generator service and replacement business.
Services we offer:
- Sell and install Carrier Furnace, Heat pumps, Boilers
- Repair and service Furnace, Heat pumps, Boilers
- Sell and install Carrier Central Air conditioners
- Repair and service Central Air conditioners
- Sell and install Mitsubishi Ductless Split units
- Mitsubishi Zuba heat pump
- Carrier Hybrid heat pump
- Cold climate heat pump
- Repair and service Ductless Split units
- Sell and install Tank and Tankless water heaters
- Repair and service Tank and Tankless water heaters
- Sell and install Generac Generators
- Repair and service Generac Generators
- Sell and install Air exchangers
- Repair and service Air exchangers
*** Carrier Hybrid heat Pumps qualify for Federal Greener Home Rebate program for $6,500 ***
Contact us for more information
Keywords: FURNACE, HEAT PUMPS, BOILERS, GENERATOR, AIR CONDITIONERS, DUCTLESS AC, CENTRAL AIR CONDITIONING, RESIDENTIAL BACKUP POWER GENERATOR, STANDBY GENERATOR, WATER HEATERS, BOILERS, AIR EXCHANGERS.
24/7 EMERGENCY SERVICE | FREE NO-OBLIGATION IN-HOUSE CONSULTATION | CARRIER FACTORY AUTHORIZED DEALER | LOWE'S CERTIFIED INSTALLER
Brands we Sell:
Carrier, Payne, Bryant, Mitsubishi, Navien, Rheem, Vanee
Service Area:
Toronto, Vaughan, Mississauga, Oakville, Milton, Brampton, Etobicoke, Caledon, GeorgeTown, North York, Markham, King City, Scarborough, Hamilton