Fair Deal Heating & Air Conditioning

I called Fair Deal Heating & Air Conditioning around mid Feb as my furnace broke down and I spoke with Ash, who came highly recommended by one of my friends. Ash is very professional, knowledgeable, patient ( I had lot of questions), and advised me well regarding my options. He knew the product recall on secondary heat exchanger for my furnace and discussed some options for me to consider. No one from other HVAC company even mentioned the product recall. The quote provided were reasonable for different options and I found Ash was honest in his responses to my queries. He did not try to upsell, but I decided to go with a new Napoleon furnace as my furnace had reached end of life. His crew, Raj & Lovepreet were on time, professional, and did a clean installation job.

A week later I contacted Ash again to check if his company did Water Heater installation as I was very impressed with the work. I decided to go with Rinnai tankless water heater and his crew did a great installation job once again. I'm glad that I went with Fair Deal Heating & Air Conditioning and I won't hesitate to recommend Ash and his company to any of my friends.

Thanks again, Ash!

Fair Deal Heating and Cooling removed an older rented powervent tank and installed a Rinnai RU199in tankless unit. The removal and install were done with quickly and with minimal interruption to both my wife and I working from home.
Would recommend Ash and his team

Our 24-year-old Lennox furnace was on its last legs. It would cycle on for a few cycles and then give up, gurgle and turn off. Luckily it was during March Break and the weather was fairly mild, so we weren’t in a hurry to replace it and was able to do some research.

We decided to go with Fair Deal Heating & AC after speaking to Ash. He was easy to talk to, never once pushed us to buy and was extremely patient with answering all of our questions. He was upfront about the process and that his team would have to cut two holes in the basement ceiling (due to how the previous owners had renovated the ceiling) to access and upgrade the vent pipes.

Ash is definitely knowledgeable about all things HVAC and I think he can go hours upon hours on this subject. His response time when we messaged him with more questions was quick.
He was also very good with communicating his ETA for his visit and his team’s ETA when it was time for the installation.

The installation process went smoothly. His team was professional, respectful and clean (they put floor runners from the front door to the basement, they even took off their shoes walking through the living room to the backyard - we live in a townhouse - to upgrade the vent pipe).
They also answered any questions we had at the end of the installation process and walked me through the new filter, how to open the furnace cover, etc.

We had a really old thermostat and wanted to upgrade to a smart tstat. Ash provided us with advice and that we would require a PEK for installation. We bought an Ecobee that came with a PEK, which his team installed for us and it works great.

We had a terrific experience with Ash and his team and would definitely recommend him to our friends and family.

I've had the pleasure to interact with Ash/newlyborn from Fair Deal Heating & Air Conditioning in regards to getting a new furnace.

I've actually spoken to Ash several times before getting my furnace; once was when I needed a bit of assistance installing a Nest Thermostat in place of a proprietary carrier thermostat already installed when I first moved in. He also had come to troubleshoot some issues with my in-law's AC unit in the middle of a heatwave. And now, recently, he came to assist with my furnace.

I had woken up one morning and it was frigid. I went down to my furnace and with some troubleshooting, it had to do something with the unit not being able to turned on due to some issue with the burner of some sort. I had called Ash and he immediately called me back when he had a chance. He immediately knew the issue and had sent me a Carrier service bulletin. Fortunately, my unit was on that service bulletin, but unfortunately, it was not within the serial numbers that had the warranty service extended for the issue. He had provided me some options, and decided to replace the furnace as it was over 16 years old at this point.

I wasn't expecting him to come any time soon as it was extremely sudden and he had just come back from vacation, but he was able to get someone to come and install the furnace the very next day. That's incredible as I have a very pregnant wife as well as a toddler, so that saved us a ton of headaches.

His team came in installed the furnace within around 4 hours. I didn't know better, I wouldn't have known someone had come into the house and installed a furnace; it was that clean! They removed all the old equipment, installed the new one, inspected a lot of piping an hosing and installed some replacements for me without me even asking. They were courteous, meticulous and extremely professional. Within ours, my wife and toddler were able to come back to a warm house and many, many headaches were prevented.

Great service from Ash and his team at Fair Deal Heating & Air Conditioning. They definitely made me a customer for life and I will not hesitate to recommend them to everyone I know that requires any type of HVAC work. Thank you so much for your assistance and help!

Wow! Let's start by saying that I had an awesome experience with Ash and his team at Fair Deal Heating & Air Conditioning. Now, lets be honest - Anytime you call a contractor its not fun. Something is broken, you need help and you know your going to need to invite someone into your home just to charge you some money. Never a fun experience. Once in a while though, you DO find that one good contractor and I was fortunate enough to be recommended to Fair Deal Heating & Air Conditioning (Ash owner and operator). My 17 year old Amana/Goodman furnace decided to be fussy in the coldest week in 2022 winter. It shut off on me not once, not twice but a total of 4 times in one week. Finally the fourth time it just completely died, and this is when I knew I needed an expert. I got in touch with Fair Deal on a Sunday evening and he told me he would be by on Monday at 5. He messaged me before coming letting me know his status and arrived right on time. I think he spent roughly 2 hours total trying to diagnose my furnace, and was very clean and considerate of my home and family including my 5 month old daughter given its COVID. At the end of all of it, he was able to finally get my furnace back up and running but did suggest that it may be time to replace it given its age, and he actually wasn't able to pin point an exact root cause given how it was originally installed. So he gave no promises as to how long it would last. I had a brief chat with him about pricing and options if we got a new furnace and told him I need to discuss further with my wife.

For the following week I messaged him a few more times with more questions and he was always quick and responsive, always no pressure just giving lots of friendly advice. After chatting with a few other places and getting other quotes I ultimately felt the most comfortable with Ash and decided to move forward and get a new furnace.

I contacted him on Saturday to confirm everything and he was ready to go as soon as Monday, but I had to choose the next following Monday due to some work conflicts.

The Friday before the install, Ash sent his crew (Raj and Loveprit I think is how you spell it) out to do one last assessment to make sure they got the lay of the land and they were basically in and out in 20 minutes.

Monday they were bang on time and came when they said they would. They were super respectful of personal space, laid down lots of drop cloths and got straight to work.

They were able to uninstall the original furnace and on the curb in good time. They then brought in the new furnace and in both instances were very careful moving the old furnace out and the new furnace in.

The installation went smooth as butter. I regularly checked in to see how things were going, asked lots of questions and they were more then happy to chat. Let me look at everything, and I felt like they had nothing to hide.

They upgraded my furnace from a single pipe to a two pipe installation. All in all they were in and out in roughly 4.5 to 5 hours including taking a break for lunch.

They were as quiet as possible (they of course had to drill a hole in the wall and do lots of other things) but generally my 5 month old was just fine with having them around.

Being a first time home owner, a new dad and being stuck with no heat in the middle of winter - I cant express how thankful I was with Ash never ever pressuring me in any way whatsoever.

I honestly felt like I was always his number one priority, he was fast, responsive and most importantly respectful of all my questions (even my silly ones). I really felt like he was being honest through out and never detected any impatience. It was almost like I was talking to a friend.

Its been 2 weeks since he left and my new furnace works beautifully.

I would not hesitate to recommend him, or use him again. In fact my wife and I were planning on getting a new HWT shortly and will be connecting with Ash and his company again.

Thank you to Ash and team!

Our furnace went kaput a couple weeks ago during one of the coldest weeks of the year. We reached out to Fair Deal Heating & Air Conditioning and a couple other HVAC company for a quote. Ash of Fair Deal provided an estimate over the phone (very convenient), which was similar to quotes provided by others, but those companies tried to upsell us on stuff we didn't need. Because of the great reviews on RedFlagDeals, his knowledge and honest approach, we went with Ash and we made the right choice. Within a day, he had a crew over to install the new furnace, which was his recommended Napolean furnace. HIs crew was very clean and professional. During a follow-up visit, Ash checked on the work from his crew and replaced our humidifier, discovering that the old one was incorrectly installed by the builder almost 2 decades ago.

As mentioned above, Ash appealed to us because of his honesty. This proved to be true after we had mistakenly over-paid him, forgetting that we had paid him an initial deposit. Ash called us right away to inform us of this over-payment and promptly e-transferred us the difference. What a guy!

We will certainly call on Ash and his team when it comes time to service and/or replace any of our HVAC components. We've already started recommending him to friends and family should they need his services. Thanks, Ash!

Ash and his team installed a new furnace and humidifier for our home. His team was polite, professional and fast with their work with minimum disruptions. Excellent service and price. Would highly recommend!!

I had an excellent experience at Fair Deal Heating and Cooling. I was in the market for a new furnace, AC, and tankless water heater.

After reading some reviews I decided to give them a call. They were very pleasant to deal with and definitely honest people who work for the customer, not like others. The best example of this was when they saw my air conditioning unit, which was clearly in good shape, and gave me the advice not to change it. He didn't know that it was a rented unit, so I needed to change it anyway. But that interaction spoke to his honesty and integrity. Most other people would be thinking about $, and encouraging the customer to change the unit.

The install itself went flawlessly, the team was very clean and worked hard. I was super happy with the install and as of right now, it has been a month without any issues. He has even checked in to make sure that everything is working well.

To summarize, I am an extremely happy customer and I would HIGHLY recommend them. THANK YOU!

My furnace circuit board broke last weekend after a power outage. The furnace is about 12 years old and with the cost of a new circuit board and likely a new fan (it was on the verge of breaking too!), I started getting quotes for a new one.

I gave Ash a call and he was great to work with. He provided an overview of the options and was clear and transparent with what he recommended.

His quote was all-in and very competitive with no surprises. The other companies we got quotes from were generally higher or offered a lesser product.

I confirmed with Ash on Wednesday night for the furnace and he was able to get a team in Friday. His team is very professional and honest with the questions I asked. They were finished in about 3 hours and made sure everything was working correctly.

Thanks Ash for your great help! I'm recommending you to friends too!

I contacted Ash to inquire about installing a new hot water tank. He communicated with me over Whatsapp and answered all of the questions I had. The crew that installed my tank were quick, clean and friendly. They installed my new tank (including drill a hole for the exhaust pipe) and moved my old tank into the garage. I would recommend anyone looking for heating/air conditioning work to give him a call