Krastins Quality Roofing

Roofing
Oshawa ON L1J 4K8
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Roofing
Krastins Quality Roofing
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76%

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Reviews by rating (past 12 months)

Reviews for Krastins Quality Roofing

Average customer rating:
9.2 10 (17 reviews)

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Lee in Toronto
Lee in Toronto
1 review Toronto, ON
10/10

Fantastic roof job

Jerry the owner is very knowledgable in home renovations. Very professional and very easy to deal with. The roofing job was done exactly when and how it was quoted. They have the best prices as I had several quotes.
Very satisfied all around. Have referred several of my friends to Krastins!!

Approximate cost of services:
$8,000.00
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davecarson in Oshawa
davecarson in Oshawa
1 review Oshawa, ON
10/10

Roofing

We had Jerry come out to give us a quote since he had done quite a few roofs on our street. Jerry was very professional & thorough, not leaving out any details, he also gave us some educational information about installation methods & all other factors in which make a long lasting roof! His quality was above & beyond. I will be recommending these guys for years to come.
Thanks, Dave!

Approximate cost of services:
$7,000.00
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Josh
Josh
1 review Oshawa, ON
9/10

Deck and bathroom reno

They were quick and clean. My children were still even able to use the yard in the evenings. It was done ahead of schedule. With some unforseen water damage in the bathroom he repaired the extra damage very cheap for in my opinion a loss to himself. I would recommend him to anyone.

Approximate cost of services:
$24,000.00
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Mike from Whitby
Mike from Whitby
2 reviews Whitby, ON
10/10

Install venting for bathroom fan

We had Jerry and Tim out to properly vent our bathroom fan - something that the original contractor neglected to do. We were happy with their prompt, courteous service, together with a job well done. Tim also went above and beyond the installation and inspected our attic while doing the work, assuring us everything was in good condition. We will use this company when it comes time to redo our roofing.

Approximate cost of services:
$375.00
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Neil L
Neil L
3 reviews Whitby, ON
9/10

Roofing and front step

We had Jerry do our roof last year and was statisfied with the professionasim we recieved. He explain all the work that will be done, even offer a recommendation on what colour we should do for the roof. The crew were polite and did a good job of cleaning up afterward. Over we are happy with the service we recieved and would recommend them.

Approximate cost of services:
$6,700.00
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Private User
Private User
Private User reviews Ajax, ON
2/10

Hardwood floors

I hired this company to install hardwood floors in my living room and family room, the contract was signed on January 25, 2016. The floors were installed shortly after that within 5 days. Payment was made in full to the owner before they left. I was told to look things over and let them know what I wasn't satisfied with. The worker that installed the floors did return to the house to fix some of the deficiencies but said he needed to return to finish-up. I had the owner in a month ago to review the deficiencies and he agreed there were things to be fixed and he would look after it - he spent time gathering the information and recorded it but did not pass it on to the worker, I had to go through things again when he came 2 weeks ago - he did a few things but still didn't finish. After calling the contractor many times since last week with no answer - no luck reaching him no return call, I decided to call the owner to discuss the issue again. He was extremely rude and very defensive on the phone, making the issue personal and told he was voiding the warranty on the floors. It has been a very frustrating and upsetting 8 to 10 weeks trying to get this flooring job finished. The next step will be hiring another company to finish and pay more for a job I already paid in full to have done.

Approximate cost of services:
$7,000.00
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Company Response

HI Lisa, to my defense, i realize you were upset with my employee "ROB" who is no longer with me because of lack of communication. I had asked you to contact me instead of Rob, which for some reason you still didn't contact me because you said you didn't wanna bother me, I said your not bothering me & i want to keep you happy (TRUTH) my words to you specifically was; "LISA I WILL RE DO THIS WHOLE FLOOR IF THAT'S WHAT MAKES YOU HAPPY" you said you didn't wanna bother ANYONE, so you were kinda creating your own egg shells, I was so sensitive to your needs but not if your yelling at me, I don't yell at any one, the whole reason of doing this business was to service the customer as best as i can, I was just confused because my ex employee never informed me that he still had to come back to re stain to make the bull nosing darker, But when you called me 2 weeks later it was a surprise and you were upset and i had not realized he had to re stain, i told him to do whatever you say because we did the bathroom & your roof as well which you were really happy with. So i always answer my phone to which my employee does not, this all could have been avoided if you contacted me instead of my employee, i still will warranty my work & will still come back but only if it's not a hostile situation, i think that's a worthy solution in my defense,your husband had called me & was explaining you were having a lot of bad things happening in your life I was very understanding to that, he was pleasant to deal with & very calm so i'm glad we corrected what you were unhappy with, sorry for any misunderstandings & i hope you can forgive the mishap & we can move forward!

Sorry for the long response but i have to defend everything i've worked so hard for, I'm doing this so i can build my mother a cottage so she can just relax for once because she's always on the go & is the hardest working person i know & has and still will help anyone even after they wouldn't help her! (TRUTH)

P.S. please reconsider your recent post due to a series of miscommunication, thanks Jerry!

Susan  from Ajax
Susan from Ajax
1 review Ajax, ON

First Review

10/10

Roofing

After getting 4 quotes, I decided to try one more as Jerry had left a business card at my door. I'm glad I called. Jerry was able to work out a very good price compared to other quotes.
Gerry explained all the work to be done, explained how he's committed to excellent craftsmanship and how he builds above code. He's fully insured which is important and he is frequently endorsed by a home inspector. He encourages getting opinions from references which was also important to me. His staff of 5 very polite gentleman showed up promptly and did a great job. They cleaned up everything after the job was completed, and I'm more than happy to recommend this company if you want great value for your money. One of the quotes was $2500.00 above his price which was ridiculous.
Thank You Jerry

Approximate cost of services:
$5,500.00
1 of 1 people found this review helpful.
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