Upper Canada Garage Doors Ltd.

Thank you so much for the glowing review Tony! We are very pleased that you are happy with your new door and the service we provided. It was an absolute pleasure dealing with you and we look forward to assisting you if you have any other needs in the future. Thanks again, The Upper Canada Garage Doors Team.

We are very sorry to hear that you are not happy with the installation. We would like the opportunity to come out to make this right for you. Ryan, our salesperson, who originally processed your order will come out personally to see the issue and address any concerns that you may have. I have left you a voicemail to try to arrange something. Please call the office at your earliest convenience and we will schedule something as soon as possible. Thank you for the feedback - we do not want any of our customers to be unsatisfied.

Robert,
I understand your frustration with the door not operating properly, I do apologize that we have not come out there to resolve that issue yet. It is my understanding that we will be fixing this issue A.S.A.P
However, I would like to remind you of the conversation that we had regarding the 8500 Liftmaster opener. At our initial meeting you had described that you had planned on building a mezzanine in the near future, which is why you choose that machine. At that time I did explain that the 8500 was designed for High lift or Vertical lift operations but can work in Standard lift applications (which is what you have) BUT that because it was not designed for such that there are some adjustments that are needed to ensure the longevity of your door and opener and that the door would be left approx. 6" into the opening when it is fully opened. I am sorry if there was any confusion, with that said, rest assured that your door and opener are set to the ideal settings for this particular application.
Ryan Borges.

Thank you so much for the glowing review Sam. We hope you are happy with your doors - we think they turned out beautifully. It was an absolute pleasure dealing with you, and even with the manufacturer issues, you were very gracious and understanding. If there is anything else we can assist you with in the future, we would be very happy to do so. Warmest regards - Ryan, Cathren and the Upper Canada Garage Doors Team.

Thank you for the review - we appreciate you taking the time to post for us. Is there anything else we could have done to achieve a 10/10 score? We are always looking to improve and any feedback you provide us would be appreciated. Thank you again, for your business and look forward to assisting you in future, if you have any other needs. The Upper Canada Garage Doors Team.

Thank you for taking the time to do a short review, Satbir. We are so glad you are happy with your new garage doors. If there is anything we can help you with in the future, please let us know.
Warmest regards - The Upper Canada Garage Doors team

Thank you so much for the glowing review, John. We are so glad you are happy with your garage door and we were able to assist you with making your home more beautiful. Please don't hesitate to contact us if you need anything else, in future and thank you very much for your business.

From Cathren and all the staff at Upper Canada Garage Doors

Thank you for the wonderful review, Ben. We are very pleased you were so happy with the service and we were able to help you so quickly. If there is anything else we can help you with in future, we would be only too willing to do so. Thank you again from Cathren and the Upper Canada Garage Doors Team.

Thank you so much for taking the time to leave this positive review. We are very pleased you were satisfied with Mohammed's service. Mohammed is a true professional and I know he will be happy to know you thought so highly of him. Thank you again, from the Upper Canada Garage Doors Team.

Thank you for taking the time to complete this review. I'm sure Paul will be very pleased to know you were happy with his service. As one of our most seasoned technicians, Paul is a true professional and takes great pride in what he does. If there is anything else we can help you with in the future, we would only be too happy to do so. Thank you again from the Upper Canada Garage Doors team.

Thank you so much for the excellent review, Scott. We were happy we could accommodate you so quickly and very pleased you were satisfied with the service you received. It was a pleasure dealing with you and we look forward to assisting you in the future, if you require any further help from us. Thanks again from the Upper Canada Garage Doors team.