RESTORE RENOVATE BUILD

Formerly Restoration 1 London
Fire & Water Damage Restoration
London ON N6E 2S8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for RESTORE RENOVATE BUILD

Average customer rating:
9.8 10 (43 reviews)

Sort by

John &.
John &.
1 review London, ON
10/10

Full basement restoration after sump pump failed.

Restoration 1 were very prompt in replying to our call for help. They arrived, took charge of the situation, explained each step of the procedure and how and when they would happen. Within an hour of being on site we had equipment in place starting to remove the water. They checked in all weekend long to make sure the equipment was doing it's job and answered a million questions from us. Their service is impressive. We have had multiple people in our home this week and every single person was on time, thorough, careful, pleasant and knowledgeable in their area. We now have a clean and dry basement ready to start the restoration. Thanks to Josh, Kyle and the whole crew you made a terrible experience bearable.

Approximate cost of services:
$60,000.00
Was this review helpful?
Company Response

Thank you very much for your kind words. We do our best to try and make an unpleasant experience as pleasant as possible.

F K.
F K.
1 review London, ON
10/10

Water Damage clean-up

Our water heater leaked and water made it's way under our laminate floor. We did not know how far the water got, Restoration 1 - London was able to determine the extent of the damage and provide us with a free estimate to deal with the remove of the wet material and the drying of the basement.
With the estimate we determined that we would put an insurance claim in. The cleanup work was completed in a timely fashion. We are waiting on quotes to replace what was damaged.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you for the great review. We are happy to help.

Roxanne
Roxanne
1 review London, ON
8/10

Restoration

Completed the drying and sanitizing and removal of damaged floor. Next is estimation, looking forward to working with them.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for the review. We are happy to help out.

annkloosterman
annkloosterman
1 review Saint Thomas, ON
10/10

Basement

I would reccomend Restoration 1 to anyone and everybody
They do fantastic work and the guys are super polite

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for the wonderful review. We are happy to help.

justinctlr
justinctlr
1 review London, ON
10/10

Basement clean up after Sewage backup

Very timely and professional. Josh and his team member were direct and great to work with, they have our basement cleaned, sanitized and back to normal within a few days.
Thanks again!

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thanks for the great review. Hope you get the unit finished up and rented real soon.

stacyfoster5 in London
stacyfoster5 in London
1 review London, ON
10/10

Emergency Restoration

Josh and his employees are very knowledgeable and efficient. They provide you with step by step details of what they are going to do and are always available to answer any questions. I would highly recommend them as they are very professional and trustworthy!

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

Thank you for the great review.

EmilyCostello19 in London
EmilyCostello19 in London
1 review London, ON
10/10

Flood clean up

Flood happened they came right there to help us. They were helpful and very kind. Minor drawback was the amount of money for it. They were awesome and caring! Thanks

Approximate cost of services:
$2,200.00
Was this review helpful?
Company Response

Thank you for the review. Happy holidays to you and your family.

lqueen2555
lqueen2555
1 review London, ON
8/10

very good

I found them honest and forth coming. Their workers were kind and very efficient. I did not question their advice.

Approximate cost of services:
$22,000.00
Was this review helpful?
Company Response

Thank you for the review. We are always happy to help.

Private User
Private User
Private User reviews London, ON
10/10

Service

Called Restoration 1 on a Sunday night because my washer flooded some of my basement. Kyle, the service rep came out that night and was extremely professional, helpful and wonderful to deal with. He laid out all our options and turned a negative experience into a positive one. I would absolutely use Restoration 1 again and refer my friends. Kyle, your awesome and you deserve a bonus for how great you were to deal with! Thank you for everything.

Approximate cost of services:
$565.00
Was this review helpful?
Company Response

Thanks for the great review. We'll be sure to show Kyle how much he is appreciated.

bella-kiwi in London
bella-kiwi in London
1 review London, ON
10/10

Flooding

Very professional and kind! They helped us move all of our valuables to storage and they were happy to answer any questions we had, any time of the day. We are very happy with our experience with them.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for the great review. We are glad to help.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about RESTORE RENOVATE BUILD

At Restore, Renovate, Build we specialize in water damage restoration services. We also offer mould remediation, fire and smoke clean up and storm response services. We take care of cleaning up any water leak with our extraction service and state of the art drying systems.

We can help you to remove of all the water, dry your carpets, floors, walls and furniture to restore your home or office to its original condition or even better. We perform restoration services for both residential and commercial properties.

No job is too big or too small for us. Since we work with the insurance company, but not for the insurance company, our commitment is to you, the property owner and your needs. Restore, Renovate, Build will take complete care of you and guide you through the entire process of getting your property back to normal as quickly as possible.

* Water Damage Restoration * Sewage Cleanup * Flood Pump-out & Extraction * Mould Remediation * Fire & Smoke Cleanup * Leaking Basement * Wet Basement Repair * Storm Response

CATEGORIES
Fire & Water Damage Restoration
SERVICES
* Water Damage Restoration * Sewage Cleanup * Flood Pump-out & Extraction * Mould Remediation * Fire & Smoke Cleanup * Leaking Basement * Wet Basement Repair * Storm Response
SPECIALITIES
At Restore, Renovate, Build all of our technicians are fully trained and certified by the IICRC and IAQA to ensure they have the expertise to provide the highest level of service to you.
WEBSITE
https://www.restorerenovatebuild.ca
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cash, Cheque, Insurance Claims
LICENSES
WRT, AMRT, FSRT
MEMBERSHIPS
IICRC & IAQA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.