On The Roof

Roofing
Toronto ON M6C 3W2
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HomeStars
Roofing
On The Roof
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97%

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Reviews by rating (past 12 months)

Reviews for On The Roof

Average customer rating:
10 10 (46 reviews)

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Regnilla
Regnilla
1 review Toronto, ON
10/10

Roof/shingle replacement

Fees where competitive compared to others, excellent service, fast and thorough.
Good communication and very efficient, work was done according to contract with no hick-ups.
Will be recommending their services to my friends

Approximate cost of services:
$7,700.00
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Company Response

Thank you for your 10 star review! We're delighted to hear that you found our fees competitive and appreciated our fast, thorough service. We're happy by your recommendation and look forward to assisting you and your friends in the future. Thanks again for choosing On The Roof!

Michael
Michael
1 review York, ON
10/10

Roofing / Shingle Installation

Great experience with this company!
Ruben's crew did a wonderful job replacing the roof of my laneway garage this Spring. The job was completed in less than one day.
Better pricing than the larger companies, excellent attention to detail, and very customer-oriented. I will definitely be using On the Roof when my main roof needs replacement.

Approximate cost of services:
$2,000.00
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Company Response

Hi Michael,

Thank you so much for your kind words and for choosing On The Roof for your laneway garage project! We're happy to hear that you had a great experience with our team and that you're pleased with the results. We look forward to assisting you with your main roof replacement in the future.

Private User
Private User
2 reviews York, ON
10/10

The Best I've Ever Used

I needed some damage repaired due to an animal trying to get into my roof. On The roof came exactly when they said they would and took care of the problem beautifully as well as a couple of other small issues on the roof. They are the best roofers I've ever dealt with and I've been a homeowner since 1980!

Approximate cost of services:
$400.00
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Company Response

Thank you for your fantastic review! We’re delighted to hear that you had a positive experience with us and that we could address the damage and other issues on your roof promptly and effectively. It’s especially meaningful to be considered the best roofers you've worked with since 1980! Satisfaction is our top priority, and we’re here for any future roofing needs you may have.

Lucca9000 in Toronto
Lucca9000 in Toronto
8 reviews Old Toronto, ON
10/10

Third time customer

We always get several quotes but end up coming back to Ruben. This was our third job on a 3 storey house: a mix of dormer shingles, flashing, a new downspout diverter for a rain barrel, and some spot repairs. We like their detailed quotes, the concern for doing a good job, and returning until it was exactly as agreed. The team wear uniforms and leave everything completely tidy. They take lots of images as they go. The price is competitive, not the cheapest, but with roofing, we want to feel confident that we are getting an honest assessment of the situation and quality work.

Approximate cost of services:
$4,500.00
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Company Response

Thank you so much for your continued trust in us and for taking the time to leave such a thoughtful review! We're happy to hear that you appreciate our detailed quotes, commitment to quality, and tidy work. It’s always our goal to ensure the job is done right and to your satisfaction. Ruben and the team are dedicated to providing honest assessments and high-quality work, and your feedback means a lot to us. We look forward to assisting you with any future roofing needs!

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Eavestriugh repair

Great work, done right, and they stood by it when a minor problem required a return trip. Recommended.

Approximate cost of services:
$500.00
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Company Response

Thank you for your feedback! We're glad to hear that you're pleased with our eavestrough repair service. At On The Roof, we are committed to getting the job done right and standing by our work. We're happy we could promptly address the minor issue that arose. Your recommendation is greatly appreciated. If you need any further assistance, please don't hesitate to reach out.

Best regards,
The On The Roof Team

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Siding repair and gutter maintenance

Great service. Right from quote to completion the communication and job quality were first rate.

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for your kind words and positive review! We're thrilled to hear that you're satisfied with our siding repair and gutter maintenance services. At On The Roof, we pride ourselves on excellent communication and high-quality workmanship from quote to completion. Your recommendation means a lot to us. If you ever need any further assistance, please don't hesitate to reach out.

Best regards,
The On The Roof Team

29Fuller
29Fuller
1 review Old Toronto, ON
10/10

CHange of EavesTroughs in Parkdale

we had to change our eavestroughs. All sorts of site conditions were encountered and the gentleman from OTR was flexible and provided great direction, at a very affordable price
would recommend 100%

Approximate cost of services:
$1,000.00
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Company Response

Thank you for sharing your experience! We're delighted to hear that you were satisfied with the eavestrough replacement. Our team takes pride in being flexible and providing clear direction, no matter the site conditions. We're also glad to hear you found our pricing affordable. Your 100% recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out.

Best regards,
The On The Roof Team

Bibian
Bibian
2 reviews Old Toronto, ON
10/10

Exceptional Service and Professionalism

I recently had my roof changed by On the Roof, and I couldn't be more impressed with the service I received. From start to finish, they demonstrated exceptional professionalism and attention to detail.

Firstly, I want to highlight Ruben, who provided the initial quote and invaluable advice throughout the process. He was incredibly knowledgeable, honest, and not at all pushy, which I truly appreciated. His guidance made the decision-making process much smoother.

Additionally, I must commend Oscar, the manager who oversaw the crew. The experience was nothing short of phenomenal. The crew of seven arrived promptly at 7:30 am and completed the work by 3 pm. Their efficiency and meticulous approach were impressive.

What stood out the most was their honesty and integrity. They kept me informed every step of the way and even adjusted the work when they realized certain tasks weren't necessary, resulting in a lower price than initially quoted. This level of transparency is rare and greatly appreciated.

Moreover, they left the property immaculately clean, ensuring that not only my front and back yard but also my neighbors' areas were free from debris. It's clear that they take pride in their work and prioritize customer satisfaction.

Overall, I highly recommend On the Roof for anyone in need of roofing services. Thank you to Ruben, Oscar, and the entire crew for a job exceptionally well done!

Approximate cost of services:
$6,500.00
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Company Response

Bibian, thanks a lot for this detailed review. We are always happy when our customers are thrilled with our work.

Nels in Toronto
Nels in Toronto
1 review Old Toronto, ON
10/10

Gutters

Very happy with the work performed by On the Roof. I would definitely recommend them to anyone looking for their services.

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for the review and for recommending our services.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Roof replacement

On The Roof had done some general work for me that included re-roofing part of the garage. I was very satisfied with their work. When it came to replace the roof on my home I called and we arranged a date. They were punctual, with enough manpower, equipment and materials to complete the job in one day as expected. Although I was confident that a great job would be done, my neighbor the critic, was impressed and keeps telling me that On The Roof did a professional #1 job. If he is impressed, I think that anyone would also be impressed with On The Roof's work. Oscar was back the next morning to check on thinks and make sure that all was cleaned and driveway was swept for nails. Great job and I would not hesitate to recommend On The Roof to my friends.

Approximate cost of services:
$11,000.00
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Company Response

Thank you so much for taking the time to share your experience with On The Roof. We truly appreciate your kind words and are thrilled to hear that you were satisfied with our work.
Thank you for considering us for your roofing needs, and we're grateful for your recommendation to your friends. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
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