A Smart Roof Ltd

Roofing
Newtonville ON M5A 1A1
Write a Review
Write a Review


HomeStars
Roofing
A Smart Roof Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for A Smart Roof Ltd

Average customer rating:
10 10 (59 reviews)

Sort by

Wendy Stevens in Whitby
Wendy Stevens in Whitby
3 reviews Oshawa, ON
10/10

The best!

My first experience was 10 years ago when A Smart Roof replaced the entire roof. Service and quality were excellent. My current house has an older roof and this crew has been out 3 times for repairs: once for a leak, and twice after the last two ice and wind storms. Each time I have been prepared to have a new roof installed, but each time Al has said that the repairs would be sufficient and so much cheaper than a new roof. The shingles are in good shape: it was the original install by an unknown company that has been at fault. The response time from A Smart Roof in all cases has been literally within hours, the price reasonable and I wouldn't even consider taking my business anywhere else.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you very much Wendy for your business. It has been our pleasure working for you and appreciate the very kind review.
It is great to hear how happy you are with our service, our goal is not just to sell a roof, but to make sure we explore every cost effective option first. Thanks !

Peter
Peter
5 reviews Oshawa, ON
10/10

Roof Repair

After the wind storm early last month, groups of shingles flew off my roof. After a little research on here, I sent out some requests. Caroline from A Smart Roof called back quickly & had someone available within hours to fix my roof. Al showed up, patched up all the damaged areas, finished quickly and left a neat job. He even came out another day, free of charge and gave me some advice on what I should do in the future with the roof. Unheard of customer service. These guys go above & beyond to help out their customers. I have already recommended them & will continue to use them for all my roofing jobs.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you so much for your kind words, Peter. We really appreciate you taking the time to share your experiences with us .
We look forward to working with you again .
Caroline

Aynsley in Toronto
Aynsley in Toronto
1 review Toronto, ON
10/10

Roof replacement (Sept 2017)

Al and his crew replaced our aging house roof in late September of 2017. He and Caroline were very professional, responsive, and answered all our questions/concerns. They were focused on helping us and did not try to increase the price during discussions of the work that would take place which included new vents and repairing some sagging support beams - instead suggesting ways we could save and along the way while not compromising on quality or safety. During the actual work Al and his crew were professional, tidy, and swept up afterwards both ours and our neighbours driveways which was very much appreciated. I am very satisfied with the job and would highly recommend this company.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you Aynsley it was a pleasure working with you on your roofing project .

Cyau in Markham
Cyau in Markham
1 review Markham, ON
10/10

Roof Repair

During the recent wind storm, we lost several shingles and were referred to Carolyn from a co-worker who had recently used their services. Our house is a 3-story house which makes it more difficult for roofing services, and I appreciated that the team did proper prep/reviewed google map and photos to ensure they could do the repair. Al and his team came right away the next morning and did a great job. They were friendly and efficient, and ended up helping a few of our neighbors with their repairs as well.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you for the great review , we are glad that we could help you with your repair .

yu152258 in Markham
yu152258 in Markham
1 review Markham, ON
10/10

Roof Repair after hit by strong wind

Large area of shingles were blown away after 90KM/h wind, my colleagues refer Carolyn's contact to me. I have emailed her in the morning, Allan and crew show up in few hours and repaired all the missing shingles with 100% matched colour. I have very satisfied with their service, very quick response. I was at work whole day, Carolyn, Allan and crew providing status update everytime when I ask through text message. The crew not just promised for their service(On Time) and also work "Smart"(via technology to communicate). Definity will recommended to anyone.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for such a great review !

Alexander Heung in Markham
Alexander Heung in Markham
2 reviews Markham, ON
10/10

Roof repairing

Smart Roof Ltd. was the first company who responded to my roof repairing request yesterday (April 4, 2018) and sent the crew over on the next morning. Everything was done profressionally and nicely. Highly recommend to people who are looking for a reliable contractor​s and good quality of work.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thank you Alex for choosing us to do your repair , we strive to provide quality workmanship to all our customers.

Kim Brookes
Kim Brookes
1 review Whitby, ON
10/10

New Roof

I have a larger home and not only was the price better than my other quotes but I was totally satisfied with the job done by Allan and his crew. They are polite and professional. The roof was done on the day Allan said it would be, and they were in and out in less than a day. I was very satisfied with the quality of the shingles, as recommended by Allan and the colour was a perfect match for my home. There was not a shingle or a nail left behind when they were finished. I would highly recommend this company, use them with confidence!

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank You very much for such a great review. We work really hard to provide quality workmanship and customer service.

madeleine norman from Whitby
madeleine norman from Whitby
2 reviews Whitby, ON
10/10

roof

I was more than satisfied not only with the workmanship but the speed with which my roof was completed and the quality of the shingles used. I would not hesitate to recommend this company to anyone who requires a new roof.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much Madeline for your kind review.
A Smart Roof Ltd

carrie from Pickering
carrie from Pickering
1 review Whitby, ON

First Review

10/10

Roof replacement

Alan did my mother's roof and two of her neighbours . They did and excellent job ,cleanup was immaculate .I have recommended them to many of my work colleagues and they have also used his services .!

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thank you Carrie for taking the time to write your kind review.
A Smart Rood Ltd

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A Smart Roof Ltd

With over 20 years of experience, Alan and his team are dedicated to providing customers with an exceptional experience. We know that dealing with contractors is not fun, often time consuming and let's face it, we generally don't trust them. We pride ourselves on our competitive quotes, quality workmanship and excellent customer service. Alan's team will make sure you know exactly what the process is, what materials will be used and the timeline you can expect.

We service all of the GTA, and provide full or partial roof replacement, flashing, and emergency roof repairs.

*We also offer a referral incentive.

CATEGORIES
Roofing
PRODUCTS
Fibreglass Shingles and More
WEBSITE
http://homestars.com/companies/2867269
YEAR ESTABLISHED
1997
PAYMENT METHOD
Cash and Cheque
LICENSES
Working at Heights and all Safety Certifications
MEMBERSHIPS
HomeDepot Preferred Installer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Years on Workmanship PLUS Manufacturers Limited Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.