Best. Plumber. Ever. Bar none. Having an older house, our plumbing is a source of great concern, and any time something goes wrong, it is a very stressful situation. We found Jeff based on all the good reviews posted online, and were very impressed by his personal attention in answering each one. We called him at the end of the week after giving up on trying to unclog our completely plugged bathtub drain. He made a point to fit us in right the next day, understanding the stress of having four people in a house with no functioning shower. He explained exactly what he was going to do before beginning the work. Not only did he have our trap replaced and drain working like new in no time (whew!), he also noticed a long-standing leak problem we had, and told us exactly what we needed to do to fix it -- a very simple fix we could do ourselves in no time, at no expense. Jeff is a consummate professional, courteous and respectful, who does excellent work and sure knows his stuff, and we will be having him back soon to do some more work on this old house. We now have him on speed dial. :)