Spark Service Pro

Formerly Fix Appliances Ca
Appliance Repair
Aurora ON L4G 1M5
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HomeStars in Barrie
HomeStars in Barrie
1 review Toronto, ON
8/10

Received refund

Was initially not satisfied having to pay for service for no repair work. But was conducted by customer service which offered a refund. Thanks Fix appliance customer service for offering a refund.

Approximate cost of services:
$90.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Chris,
Thank you for your feedback. We are very sorry you feel that way, unfortunately you never called us to tell how you feel. Customer service is number one priority in our company, we’ve tried to reach you many times over the phone and left you messages to discuss a full refund of the service call. Please call us back at your convenience to discuss a full refund we would like to offer. Once again we are very sorry there was a miscommunication and we thank you very much for your business! Fix Appliances CA Team

Previous versions of this review:

HomeStars in Barrie
HomeStars in Barrie
1 review Toronto, ON
3/10

Received refund

Was initially not satisfied having to pay for service for no repair work. But was conducted by customer service which offered a refund. Thanks Fix appliance customer service for offering a refund.

Approximate cost of services:
$90.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
HomeStars in Barrie
HomeStars in Barrie
1 review Toronto, ON
0/10

Poor diagnostics ability.

Poor diagnostics ability. Tried to fix my microwave power issue. The only way the tech was able determine if internal circuit board had a failure if it has a burn mark on it. Not able to diagnose power issues related circuit boards. Paid $80 for nothing.

Approximate cost of services:
$90.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?