Heatmaster Services

I'd to thank Dimitri and his staff for his exceptional service during the installation of a new furnace for my home!! They were very professional and took pride in their work. I would definitely recommend them to anyone needing their services!
Thank you
Denise

Dmitri was over today to evaluate my current furnace and give me advice on replacement or repairs to my furnace. He was very professional and had an extremely good knowledge of furnaces.
Dmitri was punctual and polite.
I would recommend him to anyone.
Roy and Maureen

Heatmasters replaced both my furnace and hot water tank. Both were donw for a great price and with great service. I would and do recommend this company anyone!

Dimitry is the best furnace and fireplace specialist i ever met. Helped me a lot with my broken furnace and fireplace. He was ready to come to help me despite the later evening time and I am very appreciate that. I was impressed from his friendly attitude and will recommend him to all my friend. I wish him succeed in his business! Thank you very much.

2nd time I called Dimitri now. First time ended up replacing the Smart valve. Second, furnace was not coming on(75$). Both times I was impressed with his arrival time. This is a guy that really cares about helping people and takes pride in his work. Very reasonably priced and knoledgable. He spends the time explaining your model, proventative maintenance and where to buy for best value. I highly recommend this man and company.

I own a number of properties and recently called Dimitri for help with my primary resident furnace. I can't say enough about how helpful, honest and patient he is. It was late on a Friday and a blizzard outside but Dimitri still offered to come from the sw to my place in the nw. He even stayed on the phone to help troubleshoot the issue with me. Furnace started up but recently just had issues. I called Dimitri again and he knew exactly what the issue was. It's fixed now thanks to his advice. Unreal. I've only met a handful of professionals who aren't interested in just earning a living, but professionals that care about their clients and the service they provide. I have not met Dimitri in person but from these two conversations I can say I am very impressed and thankful for good, helpful people. Any future hvac issues with any of my properties and I won't hesitate to call back. Thanks Dimitri!

Heatmaster Services, Dmitri gave us excellent service. He was knowledgeable, forthright, prompt and reliable. We recommend Dmitri and his company for all of your furnace and home heating/air conditioning needs. When we decide to get an air conditioner, we know who to call.

Dmitri is awesome. I wish I could say all gasfitters were like him.knowlegeable,reliable,pleasant,polite.
A skilled gasfitter indeed

Dmitriy did an outstanding job for us, we are extremely happy with the results. He was extra carefull with everything, job was finished in a very neat and clean manner, it also was completed in a timely fasion. Dmitriy was very knowledgeable, made good suggestions what to replace to save money on heating in the long term. I am recommending his services to everyone I know and will definitely use his services in the future.

Dmitri originally came to repair our 12-year old Maytag furnace, which wouldn't start. He replaced the motherboard but then an old problem that we thought was fixed by another company resurfaced! This was a recurring problem a year or two ago, where my parents had called a variety of repairmen (including the original installer). Anyways, I didn't want to potential deal with subsequent parts failing every few years after this new issue was fixed and ultimately decided to replace our furnace. Dmitri was always pleasant, amazingly patient and courteous through the whole process. He offered to credit me back the money we spent on the motherboard replacement job towards a new furnace if we went with him before I even asked. I thought his quote sounded reasonable and agreed on the spot BUT then the next day I feared that I would regret it if I didn't check other quotes and called him back to hold. Dmitri encouraged me to seek out other quotes and confidently assured me that I would be back.

He was right, and I am so happy that I did!! Dmitri corrected a barrage of issues besides just installing the new furnace (we went with Trane S92V2). Our old furnace had two black pipes (see pic 1) that was installed with the Maytag high efficiency furnace which was a couple of inches of obstruction in the ceiling. Instead of simply following the old path, Dmitri hid away the new white pipes, which uncluttered the room significantly (pic 2). A pump was installed so that we didn't have a hose leading to the drain across the floor to trip over, a new filter system was installed and a new liner on top of the hot water tank was needed to bring it up to code. Dmitri walked me through his work and advised on future maintenance. His customer service is incredible! It was such a pleasure dealing with him.

Note: Dmitri said that the job would be completed in a single day and we wanted this to be resolved as quickly and smoothly as possible PLUS we had reservations about installing in Winter. The installation day happened to be one of the coldest days and the work couldn't be completely finished. Our house had heat before he left to respond to an emergency heat call and the last few things were completed a few days after. Even though we didn't find any fault with his work ethic or priority setting, without me even saying anything, he acknowledged his original promise to complete the job in a single day and gave us an additional discount to "make us feel better" and "for our patience". Yes, we are 100% happy, satisfied customers. Thank you, Dmitri and thank you Heatmaster Services!!!